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Acctivate Inventory Management software

90 reviews(4.0/5)
90 reviews(4.0/5)

Acctivate is an enterprise resource planning and inventory management system created for small to midsize organizations. Key feature include purchasing, warehousing, sales, marketing, shipping and customer service. The solution provides tailored solutions for several industries, including automotive parts, food and beverage, apparel, medical equipment and industrial supplies.

Acctivate's inventory control helps companies manage acquisitions, warehousing and distribution. Other features include matrix inventory, picking, packing and shipment tracking, kitting, assemblies, barcoding and serial number management.

Acctivate's customer relationship management module allows organizations to view the status of current customers, while also capturing and acting on new opportunities. The solution offers over 100 standard reports and custom reporting using Crystal Reports.

Acctivate integrates with QuickBooks, so it can offer inventory control, business management, and customer satisfaction tools. The system provides a centralized environment to assign, track and monitor issues, events and projects.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Windows 8 , Windows 10

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90 Reviews of Acctivate Inventory Management

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  • Sepp from Vivid RGB Lighting

    Specialty: Manufacturing

    Number of employees: 2-10 employees

    August 2018

    Can't function with Acctivate

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    We bought Fishbowl inventory in 2017 and returned it within a month. And then spent considerable time looking at options and reviewing them. We spend days and days with Acctivate before buying. And then we bought it. It took three or four months to get us to an 'active state'. At which point we discovered that the entire way we setup our product structure would not work. So we started over and now, 12 months after purchasing, we have finally invoiced the projects from November of 2017. We have posted over 100 requests in the online help system and with a few exceptions been told that our ideas are not applicable to their users. We have made the decision to not to renew our maintenance plan. And Acctivate was not interested in extending our plan for a few more months give the total disaster we have had implementing it. We did consider it affordable and the yearly maintenance costs reasonable given the platform. However, we have spent lot of money on labor to get the system implemented AND still had to hire an outside consultant to build custom routines to be able to get reports that answer basic stocking questions. We continue to find the interface prevents you from being able to make smart decisions at the moment you have to (when you can see the data) and is wholly lacking for a system with as much data as it has. We can not say strongly enough that you should really consider your options before moving forward with Acctivate.

    Pros

    Lot's of handholding during setup.
    Possibly considered affordable - unless you count your time.
    At this point - not much - We have fought for a year to get the system online.

    Cons

    Lack of respect for the ideas and needs of customers
    It hides important information needed to make decisions in the windows where you need to make decisions.
    It doesn't auto update backorders
    A huge list of other items.

    This review was submitted organically. No incentive was offered
    Review Source

  • Heather from MHR Resources North

    Number of employees: 2-10 employees

    August 2018

    Acctivate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have definitely solved our inventory issues. Very, very pleased with the program overall

    Pros

    I love the sales orders, PO's and quotes. My inventory is finally understandable and notifies me when I need to re-order

    Cons

    It took me about a full month to fully understand the process.

    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    August 2018

    Heather, thank you for sharing your feedback. We are happy to hear about the improvements your business has gained. - Erica

  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Acctivate Inventory Software preforms well

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our inventory is able to be managed in a timely manner. Accurate inventory is key to our business.

    Pros

    It is easy to process orders and maintain inventory.

    Cons

    There are many helpful reports. However, I would like the ability to run my own queries to customize the information I need.

    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    August 2018

    Thank you for taking the time to let us know how Acctivate is helping your business and enhancing your order and inventory management. Acctivate does provide the ability to customize the standard reports. The following help article explains how to add/change filtering criteria of any report to meet your needs - https://help.acctivate.com/articles/856/; and this video gets more in-depth on the topic -https://help.acctivate.com/webinars/std-rpts-july-17/. Our support team can also assist with slight modifications to standard reports. If you need more information or assistance on customizing reports, please reach out to them at 817-870-1311 or online at https://help.acctivate.com/requests/. - Erica

  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Inventory is easy with Acctivate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were in need of an inventory software that could integrate with QuickBooks and provide a platform for our manufacturing crew to run out of. Acctivate met this need.

    Pros

    I love that it easily integrates with QuickBooks Enterprise. It has a lot of options that are great for manufacturers. Their on-boarding team is phenomenal; I bugged them so much and yet they always seemed so happy to hear from me!

    Cons

    It is expensive...BUT it's cheaper than most of it's competitors and from what I've seen, it's a better software than it's competitors. In my opinion, you get what you pay for; a great inventory software that easily integrates with QuickBooks.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    August 2018

    Thank you for sharing your feedback. We are happy to hear that things are going great from the ease of use to the integration with QuickBooks and service from our onboarding team. - Erica

  • Randy from Wolf Companies

    Number of employees: 11-50 employees

    August 2018

    Wolf Companies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Costing trail for Inventory items lacks reports that show how current cost is calculated.

    Pros

    Fairly easy to use. Is a good overall value.

    Cons

    Lack of Print screen feature which is helpful when researching transactions.

    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    August 2018

    Randy, thank you for taking the time to let us know how things are going with Acctivate. Taking screen shots is definitely helpful and Windows can be used to capture your full screen, as well as third-party screen capture utilities, in which many are free. In terms of seeing how cost is calculated, the Inventory Ledger report can provide the information you need. This is found under Acctivate¿s Inventory Management Reports > Transactions. Make sure to select a beginning transaction date and the report will show the true cost calculated by dividing the resulting value by the resulting quantity on hand. If you need any assistance with this, please contact support at 817-870-1311 or online at https://help.acctivate.com/requests/. - Erica

  • Otniel from Infotrans Caribbean N.V.

    Number of employees: 51-200 employees

    April 2018

    I am using this program for about a year and a halfe it is a good program with lots of features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I find it very usefull for order management it is a perfect program to keep track of your orders. The atta hed email section is very usefull. You can always keep track of conversations between a user and clients.

    Cons

    I don't find it to be stable all of the time it crashes a lot unfortunately. It is also difficult when you want to edit a product when you make a mistake you will need to close the program and opend it all the way again because it does not let you continue with your work.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    May 2018

    Otniel, thank you for your input. One of our team members will be reaching out directly to discuss our recent update, Acctivate 10.3 that can deliver more stability to your system. ¿ Erica Avila

  • Omer from Stone-Mart Marble Group

    Specialty: Distribution

    Number of employees: 51-200 employees

    December 2017

    President

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Zero customer support, they will direct you to one of their consultants. Same issues almost everyday. It crashes almost several times a day. Sync is ongoing, never ending process. Duplicate invoices, duplicate customers, and many more issues. They told us 2018 version will resolve the issues, nothing changed, even got worse.

    Pros

    Easy to buy hard to make it work. It is colorful, it seems like it will work when you are buying and you find out very next day, it is not working. But it is already too late to back off since you invested too much time and money.

    Cons

    Nothing really working properly. We did moved from QB and now again we are shopping for another software.

    This review was submitted organically. No incentive was offered
    Review Source

  • Ken from Respect Foods, Inc.

    July 2017

    Acctivate is excellent; start to finish. It plainly works without any hitches! Plus, great service!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The integration with QuickBooks works seamlessly.
    The product is very easy to use; it is very intuitive. You just simply need to know the sequence of steps and in a few clicks, perfectly formatted forms are ready for printing.
    The reports are well organized, informative, and great tools for analysis.
    The customer service team is patient and hard working. Some tech companies talk down to non-techies, but Acctivate is patient and quick to educate in terms someone can understand, follow, and implement. Also, when educating, they run video seminars or can email screen shots to you very effectively. I cannot over estimate how much time they saved me, because they are so good in the customer service arena.

    Cons

    There is nothing that I don't like about the software, except maybe the cost. However, we are in business and they are in business, so I don't begrudge anyone for making a living and earning a profit. What would someone pay for an inventory management system that works without a flaw in a QuickBooks environment? If you were a huge company you may say tens of thousands. If you are in a small company like mine, you might say a few thousand once. Instead the cost is an annual amount and that's just the way they price it, which is okay.

    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    July 2017

    Ken, it was great working with you to implement Acctivate. I¿m happy to hear all the specific successes your business is experiencing after adding the power of Acctivate to QuickBooks. Our entire team looks forward to a continued partnership with Respect Foods and helping you all grow even more with the software. Thank you for taking the time to let us know how things are going and helping others in their inventory software decision process. - Brad

  • Gabriel from Ascension Lingerie

    Number of employees: 11-50 employees

    July 2017

    Excellent for the Price!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to greatly improve visibility of our performance allowing us to focus resources in the areas that needed help. The quality and consistency of our output also improve dramatically. Probably the one area that had the most drastic improvement has been our warehouse. The ACCTivate our inventory is the most accurate it has ever been and order processing accuracy has also improve dramatically with the use of the mobile scanners.

    Pros

    Software is filled with many intuitive features that cover a wide variety of of business uses in everything from order processing to inventory management.

    Inventory management includes ability to manage using bins and multiple physical or virtual warehouses. This is a strong feature for an application in this price range.

    The ability to create custom fields in virtually every section of the software helps resolve many challenges, and the fields are, in most cases, can be made to appear in reports.

    Has a great order management module that can be customized for specific views and allow for both visibility and batch management of open sales order.

    Mobile/handheld support allowed our warehouse to switch from manual to scanned picking, which greatly improved accuracy and accountability.

    Software supports ODBC connectivity which provide a solid work around for the software's lack of strong out-of-the-box reports (see below)

    In conclusion, if you are a small to mid-size business that has outgrown Quickbooks, you really cant go wrong with ACCTivate. So long as your Quickbooks data is clean and organized, migration is quick and painless.

    Cons

    Out of the box reporting is a bit limited depending on your needs. Very basic reports are fine and they are accurate, but if your business has complex or custom logics by which you evaluate performance, you will need to hire a report writer (Crystal Reports) to build your report templates.

    No real audit trail tracking/reporting so seeing who did what can be a challenge.

    Lacks ability to restrict certain permissions that can lead to accidental or deliberate manipulation of data resulting in order processing errors.

    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    July 2017

    Gabriel, your feedback is greatly appreciated. We are happy to hear about the improvements across your business after implementing Acctivate, especially the visibility & productivity gains that have allowed you all to focus on the work at hand. We also continually strive to learn what businesses need and how we can enhance our software, so it is also good to know about reporting and permission based needs. - Dakota

  • Paul from FPC security

    Number of employees: 11-50 employees

    July 2017

    This software is very important to our business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reduced the time that it took to manually invoice everything. Before it would take us about 5 hours to manually invoice now it takes 5 minutes.

    Pros

    We sell in many different type of online marketplaces so it is great that we are able to sync all the orders from all the sites in one place.

    Cons

    This software is 100% eficiente in inventory control but it lack the capability to do some extensive accounting.

    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    July 2017

    Paul, thank you for letting us know how we're doing! Yes, one of the main reasons people choose Acctivate is exactly what you described - reducing manual methods which speed up processes across the entire business. We appreciate the kind feedback which allows others to make an important decision when evaluating the right inventory solution to help grow their business.

  • Melanie from Eclipse

    Number of employees: 11-50 employees

    June 2017

    Sometimes Acctivate can be glitchy and close down abruptly. Quantities aren't always accurate.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is pretty user-friendly and easy to pick up and learn. It is easy to place orders, print pick lists, invoice, ship, check previous order history, etc.

    Cons

    There are some functions I wish this software had. Such as, avoid double printing pick tickets by letting the user know the order was already printed. Also, this software will freeze and shut down abruptly from time to time for no reason.

    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    July 2017

    Melanie, thank you for being a valued customer for over 10 years. I see that you and some other colleagues at Eclipse Aesthetics have had some challenges recently. Our customer support team strives hard to offer the best service possible to all of our clients. I encourage you to talk to one of our friendly, Texas-based support reps who can work with you and fix what's happening. Two ways to get in touch is via our Help site, http://help.acctivate.com or call us Monday - Friday at 817-870-1311.

  • Kristen from Eclipse Aesthetics LLC

    Number of employees: 11-50 employees

    June 2017

    For the most part acctivate is user friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is simple to use, easy to find items and customer accounts. Updating customer information is really easy to do.

    Cons

    Has some internal errors that happen often. Will freeze up and have to restart the program a few times a day.

    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    July 2017

    Hi Kristen, thank you for your recent input and being candid with us. While freeze up issues are rare, we look at them closely on a case-by-case basis. Our Texas-based Support team is more than ready to help understand your specific scenario so your experience can be improved. You can call Support at 817-870-1311 or open a request at http://help.acctivate.com.

  • Brandon from Eclipse Aesthetics, LLC

    Number of employees: 51-200 employees

    June 2017

    The system crashes periodically, and there are some glitches.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are able to keep account information, process and track orders and manage most of our complaints and returns.

    Pros

    We can use it with QuickBooks. I work with complaints, and the activity feature is useful in this department.

    Cons

    There are some glitches like when an order is made next day air, it will show as being shipped ground in Aactivate. Invoices will only show one shipping tracking number. The system crashes periodically, which is particularly difficult when I have multiple windows open.

    Review Source: Capterra

    Response: Acctivate, Alterity, Inc.

    July 2017

    We appreciate your transparent feedback and apologize for any inconvenience you have been experiencing. Our Support team reviews each and every request carefully so we can better understand how to fix whatever challenges you are experiencing. If you are still experiencing difficulty, please give us a call at 817-870-1311 or open a request at http://help.acctivate.com, our experienced support team is standing by ready to help you (Monday - Friday).

  • Shawn from Eclipse Aesthetics

    June 2017

    Acctivate works relatively well

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Acctivate is relatively easy to use. Tracking activities, customers, and orders is straight forward and easy to follow.

    Cons

    The biggest challenge with Acctivate is that it seems to crash for no obvious reason and sometimes with no warning. When this happens, whatever is being worked on is lost.

    Review Source: Capterra

  • frank from arabel

    Number of employees: 11-50 employees

    January 2017

    excellent company toi work with, great support, quick to response to any issue.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent experience they are sharp Very experience and always helpful. They have excellent knowledge and there knowledge base is great for help.

    Pros

    easy to use.

    Cons

    none

    Review Source: Capterra

  • Tom from Rapidtek LLC

    January 2017

    Overall great software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In a nutshell Acctivate is a good extension of QB. Great inventory control and great reporting. The reason not 5 out of 5 stars cannot add vendors in or modify in Acctivate.

    Review Source: Capterra

  • Shannon from EveryThing QuickBooks

    December 2016

    Acctivate picks up where QB leaves off

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Acctivate is a great inventory management software that integrates with QuickBooks. Their setup/onboarding process is great to assist with ensuring the file is setup for your business. The support team is great to work with. Acctivate picks up where QB leaves off offering a rounded solution for business owners.

    Review Source: Capterra

  • Joel from Rapidtek LLC

    Specialty: Other goods

    Number of employees: 2-10 employees

    November 2016

    Not for my shop

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This product has a low learning curve and easy to set up and use. It may be good for some businesses but it is not worth the money for ours. It works great for tracking inventory and bringing completed goods into our system and tracking them through to a sale. This is where it breaks down. We are a small business and do a lot of custom goods and small run manufacturing. There's not a lot to offer for the manufacturing side of our business. For a small shop, most of the functionality of this software can be done in Quickbooks. This product still requires quickbooks for accounting as well. The yearly maintenance fee, hard to swallow for what it does for our buisness.

    Pros

    Easy to use and update

    Cons

    Many glitches and bugs
    Little help with manufacturing

  • Jaspal from Commercial Syndicate

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    November 2016

    Acctivate Inventory Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is a smart quickbook for our inventory operations and management.

    Pros

    The ease of use.
    it is flexible and highly scalable

    Cons

    More features could be added to it
    It requires skilled training to operate

  • Jessica from CDIA

    October 2016

    Inventory software -ACCTivate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was user friendly inventory software when I search for one in 2008, so far I still think it was a good investment.

    Review Source: Capterra
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