Excellent Software for a small company

We started using ACCTivate in 2010 as an inventory add-on to Quickbooks. We have very much appreciated all the software had to offer. We have modified the system somewhat over time to fit our needs. We also had some custom reports created for us that have worked very well. Very pleased with the software and the support team.

Pros

-Very intuitive product -Easy to learn -Highly functional -Crystal report software for reporting is easy to learn and use to customize your reports -Very flexible system

Cons

-Original Reporting is lacking. Custom reports are available or can be made by a third party -Very occasional issues syncing with Quickbooks

Acctivate Review

We have been using it for 6 years now. There was a bit of a learning curve. Once sorted out, we can order receive, pick and sell our product with ease. Database size has been a bit of an issue and Intuit file size management grows quickly. Great product for a mid size business.

Pros

Acctivate brought us up to todays technology in product Inventory and sales control, at a reasonable price.

Cons

The lack of Vendor control, and Vendor Options make things hard. Doing a Daily Sync with Quickbooks does not come with out issues, and tax rounding is Canada is a large issue. We do have SOP's in place to administrate these short falls.

Can't function with Acctivate

We bought Fishbowl inventory in 2017 and returned it within a month. And then spent considerable time looking at options and reviewing them. We spend days and days with Acctivate before buying. And then we bought it. It took three or four months to get us to an 'active state'. At which point we discovered that the entire way we setup our product structure would not work. So we started over and now, 12 months after purchasing, we have finally invoiced the projects from November of 2017. We have posted over 100 requests in the online help system and with a few exceptions been told that our ideas are not applicable to their users. We have made the decision to not to renew our maintenance plan. And Acctivate was not interested in extending our plan for a few more months give the total disaster we have had implementing it. We did consider it affordable and the yearly maintenance costs reasonable given the platform. However, we have spent lot of money on labor to get the system implemented AND still had to hire an outside consultant to build custom routines to be able to get reports that answer basic stocking questions. We continue to find the interface prevents you from being able to make smart decisions at the moment you have to (when you can see the data) and is wholly lacking for a system with as much data as it has. We can not say strongly enough that you should really consider your options before moving forward with Acctivate.

Pros

Lot's of handholding during setup. Possibly considered affordable - unless you count your time. At this point - not much - We have fought for a year to get the system online.

Cons

Lack of respect for the ideas and needs of customers It hides important information needed to make decisions in the windows where you need to make decisions. It doesn't auto update backorders A huge list of other items.

Great Software - looking forward to further developements

Pros

The support team that comes with it has been great.

Cons

There are some features that are not currently included with the software that would greatly benefit us.

Acctivate Inventory Management works well suits our needs

Very please with our choice

Pros

The setup and learning curve were very reasonable, daily use and upkeep is easy

Cons

The dashboard needs to be more user friendly to setup and use (sizing and placing the report boxes is awkward) Some dropdown menus are not intuitive, but once learned easy to navigate