# Cin7 Omni Software Reviews, Demo & Pricing - 2026 > Review of Cin7 Omni Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/inventory-management/cin7-profile --- [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / Cin7 Omni Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/cin7-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/cin7-profile/alternatives/) # Cin7 Omni 2026: Benefits, Features & Pricing Wondering if Cin7 Omni is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Cin7 Omni 4.3 [(601)](https://www.softwareadvice.com/retail/cin7-profile/reviews/) Pricing Starting at $349.00 per month ### About Cin7 Omni Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 Omni provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply. The solution is ideal for retailers selling products such as fashion and apparel, flooring, furniture, electronics and appliances. Wondering if Cin7 Omni is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. ## Cin7 Omni User Interface ## Popular Cin7 Omni Alternatives Main Product Cin7 Omni 4.3 [(601)](https://www.softwareadvice.com/retail/cin7-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.10Value for money - 4.15Customer support - 4.23Functionality Pricing Starting at $349.00 per month Get Price Alternative Product [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/) 4.5 [(953)](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.27Value for money - 4.42Customer support - 4.30Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Wasp Inventory](https://www.softwareadvice.com/crm/wasp-inventory-profile/) 4.3 [(358)](https://www.softwareadvice.com/crm/wasp-inventory-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.29Value for money - 4.27Customer support - 4.20Functionality Pricing Starting at $108.00 per month Get Price Alternative Product [CoreIMS](https://www.softwareadvice.com/inventory-management/coreims-profile/) 4.4 [(14)](https://www.softwareadvice.com/inventory-management/coreims-profile/#reviews) Ratings Breakdown - 4.57Ease of use - 4.73Value for money - 4.71Customer support - 4.42Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1123)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.09Value for money - 4.26Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1166)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price ## Cin7 Omni Pros and Cons We analyzed 601 verified reviews for Cin7 Omni to find out what actual users really think. Select to learn more Intuitive Platform And Setup The platform is praised for its user-friendly interface and logical setup process. Most users find it easy to learn, navigate, and operate daily tasks, with clear menus and helpful onboarding, making it accessible for both new and experienced users. Robust Multi-Channel Inventory Control Cin7 Omni offers comprehensive inventory management with real-time tracking, multi-location support, and automation tools. Users benefit from features like BOM tracking, detailed reporting, and integration with sales channels, helping reduce manual work and improve order accuracy. Broad Third-Party Connectivity Options Cin7 Omni integrates smoothly with popular platforms like Xero, Shopify, Quickbooks, and 3PL providers. Users appreciate the wide range of out-of-the-box integrations, API access, and the ability to connect multiple business systems for streamlined operations. Delayed And Limited Ticket Resolution Support is primarily handled through email, leading to long wait times for responses and unresolved tickets. Users find it difficult to get timely help, with many reporting delays of weeks or months and limited access to knowledgeable staff. Frequent And Steep Price Increases Pricing is a major concern, with frequent and significant increases that are difficult for small businesses to absorb. Users feel the cost is high for the value provided, and some features require additional fees, making budgeting challenging. Slow And Inconsistent Assistance Many users report poor customer support, with slow response times, unresolved issues, and a lack of proactive help. Premium support comes at a high cost, and ongoing bugs or system problems often take months to address, impacting business operations. ## Cin7 Omni Pricing and Plans Starting price: $349.00 per month Free Trial Free Version Standard $349.00 flat rate, per month Plan includes: - 6000 Sales Order Volume/Year - Standard Manufacturing - Generative AI - Mobile Applications - Via API & Partner solution - No Limit Inventory Locations Pro $599.00 flat rate, per month Plan includes: - 24000 Sales Order Volume/Year - Standard Manufacturing - Generative AI - Mobile Applications - Via API & Partner solution - No Limit Inventory Locations - Accounting Integration Advanced $999.00 flat rate, per month Plan includes: - 120000 Sales Order Volume/Year - No Limit Inventory Locations - Advanced Warehouse Management icon - Standard Manufacturing icon - Material Requirements Planning (MRP) - RMA - Generative AI - Automation - Mobile Applications - Accounting Integration Read More Omni Pricing available upon request Plan includes: - Accounting Integration - Standard Warehouse Management - Standard Manufacturing - Mobile Application - Native & Partner Solution Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cin7 Omni Features - Popular features found in Inventory Management Alerts/Notifications Barcode/Ticket Scanning Forecasting Inventory Control Kitting Multi-Channel Management Order Management Reporting/Analytics Search/Filter Shipping Management Supplier Management Warehouse Management - More features of Cin7 Omni 3PL Management Access Controls/Permissions Accounting Accounting Integration Accounts Receivable Activity Dashboard API Application Management Archiving & Retention AS2 Capability Backorder Management Bank Reconciliation Barcode Printing Barcode Recognition Barcoding/RFID Billing & Invoicing Bills of Material Catalog Management Channel Management Check-in/Check-out Commission Management Contact Database Content Management Cost Tracking Credit Card Processing CRM Customer Accounts Customer Database Customer History Customer Management Customizable Branding Customizable Fields Customizable Reports Customizable Templates Customization Database Support Data Import/Export Data Security Data Synchronization Data Transformation Delivery Management Demand Forecasting Discount Management Distribution Management Drag & Drop eCommerce Management EDI Electronic Payments Email Management Email Marketing Exceptions Management Financial Management Financial Reporting For B2B For Retail General Ledger Gift Card Management Import/Export Management Integrated Business Operations Inventory Auditing Inventory Management Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Item Management Labeling Label Printing Layaway Management Loyalty Program Mail Order Manufacturing Inventory Management Marketplace Integration Merchandise Management Mobile Access Multi-Channel Marketing Multi-Currency Multi-Location Multiple Format Support Multi-Store Offline Access Order Entry Order Fulfillment Ordering Automation Order Processing Order Tracking Payment Processing Point of Sale (POS) Procurement Management Product Identification Project Management Promotions Management Purchase Order Management Purchasing & Receiving Quotes/Estimates Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Receiving Recurring Orders Reminders Reordering Reorder Management Reporting & Statistics Retail Inventory Management Retail POS Returns Management Sales Forecasting Sales & Operations Planning Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis SEO Management Serial Number Tracking Shipment Price Calculation Shipment Tracking Shipping Labels Shopping Cart SKU/UPC Codes Special Order Management Status Tracking Stock Management Supply Chain Management Templates Third-Party Integrations Transaction History Website Management Workflow Management Workflow Scheduler ## Cin7 Omni Integrations Shopify Integration rated 4.4 from 48 reviews Xero Integration rated 4.4 from 47 reviews ShipStation Integration rated 4.6 from 12 reviews WooCommerce Integration rated 4.3 from 10 reviews Capsule Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review See all 61 integrations ## Cin7 Omni User Reviews Overall Rating 4.3 Ratings Breakdown 5 55% 4 32% 3 6% 2 4% 1 4% Secondary Ratings Ease of Use 4.2 Value for money 4.1 Customer support 4.1 Functionality 4.2 SN Spiros N. Verified reviewer Food Production 11-50 employees Used daily for more than 2 years Review source Reviewed March 2026 Great all round inventory management and small business application that will give you 90% of what you need 4 We have been using CIN7 for nearly 12 years and have grown with the product. Our experience has mostly been positive, and the application has grown with our business, allowing us to do most of what we need from POs and manufacturing, all the way through to quotes, sales invoices, and integration with our Xero accounting package. Ratings Breakdown 4 Ease of use 3 Value for money 1 Customer support 4 Functionality Pros: It is a great platform for small-business inventory, sales, and POs. Costing, invoicing, and simple production jobs are all included, which rounds off most of what we need for the business. Easy integration to Xero for our accounting. Easy integration to Shopify for our B2B and B2C sites. Cons: Generally, the support is quite limited and slow - they have lost all flexibility. Online chat has a limited understanding of the product, and since we have been using it for over 10 years, we tend to know more than they do. We stopped using their B2B site and also their POS software. Both were clunky and limited. Found alternatives through Shopify for both. Read More LT Liza T. Verified reviewer Publishing 2-10 employees Used daily for less than 6 months Review source Reviewed September 2025 It has potential but ... 4 We’ve spent the past 8 weeks implementing Cin7 Omni, and while the platform has potential, there were several challenges that hindered our experience. We are a small organization with a team of just 10 people, and given our size, we couldn’t afford a third-party partner to assist with implementation. We were initially sold on the idea of having an onboarding specialist to guide us through the process. However, the specialist assigned to us, though eager to help, was new to the role. While he made genuine efforts to understand our requirements, his limited experience occasionally slowed down the process. At times, we felt that we weren’t getting the most efficient support and that the company could benefit from assigning a more experienced person to the job. One of the most frustrating aspects was the system’s tendency to give error messages when navigating between functions. This issue was frequent, and I often had to log out and back in to resolve it—sometimes taking up to 5 minutes to clear. Another key limitation is the customization of fields. We were disappointed to find that only text-based fields could be created as custom fields, and we didn’t have the ability to make them numerical or include dropdown lists. While we were able to get support for this from Cin7, it required significant persistence and was not a seamless process. We also ran into issues with the import functionality, particularly with Sales Orders. While the copy-paste feature is convenient, it only allows for importing product and quantity. Unfortunately, we were unable to import custom pricing, which became a major hurdle for large orders (up to 500 lines). Additionally, we faced challenges with branch management. The system defaults to a "Main Branch," which we requested to be removed and replaced with our actual branch. While Cin7 indicated that this was done, the Main Branch continued to reappear in forms. We later learned that the Main Branch couldn’t be removed, and we would need to re-import our entire inventory to make this change, which was far more time-consuming than expected. Our Shopify integration also presented challenges, particularly with the click-and-collect feature, which kept syncing to the wrong branch. Despite several attempts to resolve this, the issue persists. As a small team with only one physical store, we can only imagine how complicated things would be with multiple locations. Lastly, the integration with HubSpot is very limited, syncing only basic contact and product information, which was another disappointment. Similarly, the Shopify-Cin7 sync is restricted to a narrow set of fields. It would have been helpful to have a clearer understanding of what data is actually integrated before committing to the platform. Overall, while Cin7 Omni has promise, the support process and system limitations made it challenging for us to achieve the smooth, efficient experience we were hoping for. We hope that Cin7 will address these issues to improve the onboarding and functionality for future users. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: \-User-friendly interface that’s easy to navigate -Integration with Shopify and Xero -Copy-and-paste import feature (useful in many areas) -Centralized inventory management across products and locations -Cloud-based system, accessible from anywhere Cons: \-Onboarding support lacked experience and slowed down implementation -Frequent error messages requiring logouts to resolve -Limited custom field options (text only, no dropdowns or numerical fields) -Importing custom pricing into Sales Orders not supported -Shopify click-and-collect sync issues with incorrect default branches -Support team lacks deep understanding of business processes -Limited integrated fields across third-party platforms like Shopify and HubSpot Reasons for choosing Cin7 Omni Pricing, native integrations, good UI and onboarding feature. Reasons for switching to Cin7 Omni Wanted a cloud based inventory management system Read More EE Elise E. Verified reviewer Wholesale 11-50 employees Used daily for less than 2 years Review source Reviewed November 2021 Cin7 is a decision we don't regret. 5 Previously 4 We started with Cin7 before the pandemic hit. They have you partnered with someone to help with set up and then when you go live. We went live April 2020. I missed having easy access to someone to help us, answer questions, do minor configurations that we saw we needed. After a few months, we went to premier level. That was the smartest thing. We had a direct contact, weekly calls, any tickets or requests were managed timely. After 6 months or so, "we got it", and have been on our own. Still send in random support tickets, but I am proud of our whole team that we know how to leverage the tool. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support Previously 5 5 Functionality Previously 4 Pros: Our end goal was to use Shopify. Cin7 was the inventory management solution that made the most sense. We could also integrate with Xero and ShipStation. One transaction flows through the tool the same way, whether I start in POS, Shopify or Cin7 back end. Makes it seamless for our team to process. I trust the data. This is one source of truth. Cons: We are an apparel wholesaler, so we have learned to look at style-color-size different. We would like to be able to scan both customer orders and inventory transfers or counts. That isn't fully enabled yet. Reasons for choosing Cin7 Omni Honestly, due to price. Reasons for switching to Cin7 Omni Automate business. Be ready for growth. Seek visibility and integrity in our inventory. Read More MT Mike T. Verified reviewer Wholesale 2-10 employees Used daily for more than 2 years Review source Reviewed March 2026 Reliable Platform with Powerful API Flexibility 5 We have been using Cin7 Omni for the past 5 years, and overall our experience has been very positive. The platform has been reliable and scalable as our business has grown. One of the biggest advantages for us has been the API, which allowed us to build custom side applications and tailor the system to our specific workflows. This flexibility has made a significant impact on our operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about Cin7 Omni is its robust API and the flexibility it offers in the UI. Being able to customize certain workflows and fields, even in small ways, has made a big difference in improving our day-to-day operations and efficiency. Cons: Overall, there isn’t much we dislike about Cin7 Omni, as it has been working very well for our needs. If anything, some advanced customizations can require additional setup or workarounds, but nothing that significantly impacts our day-to-day operations. Read More AD Allan D. Verified reviewer Consumer Goods 11-50 employees Used daily for more than 2 years Review source Reviewed July 2025 Great Product, Feature Packed, Helpful Support Team 4 Overall we love Cin7 and would be lost without the platform. We're mostly happy with the product but it would be great if they could address the intermittent performance issues and improve the help articles so they more clearly articulate what the "best practice" settings are when configuring the software for a typical business. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Cin7 Omni is packed with functionality and connects to all the common marketplaces we work with. The core functionality powers our eCommerce operations, inventory management and warehouse. The value delivered is significant and the capability would be hard to replicate with alternative solutions. Cons: We have intermittent performance / loading issues with the system from time to time that usually resolve themselves within a minute or two and configuring the system correctly can be challenging given the level of flexibility the system has to adapt to your workflows but the support team are there to help guide you if you get stuck. I recently had a great interaction with \[sensitive content hidden\] in the support team when configuring my new Amazon Marketplace connection. Read More RC Raegan C. Verified reviewer Retail 201-500 employees Used daily for less than 2 years Review source Reviewed February 2026 Great Support! 5 Really great experience, I felt really looked after and supported. \[sensitive content hidden\] helped me understand the process of what I needed to do. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Technical Support Specialist - \[sensitive content hidden\]. \[sensitive content hidden\] helped me with a large project we have upcoming and how best to navigate it and ensure its systematic. Really grateful for the time and patience he had with me. Cons: No cons to reportNo cons to report - The whole process was very helpful and insightful and I now understand how to manage this project Read More MC Mindi C. Verified reviewer Luxury Goods & Jewelry 2-10 employees Used daily for more than 2 years Review source Reviewed October 2025 Happy to be with CIN7 5 My overall experience with CIN7 has been excellent. There are some areas that are not ideal but 95% of the program serves us well. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Cin7 is our central hub for our business where our ecomm and wholesale ordering systems connect. Order management and inventory management quite good although we are using a consignment model and the dashboard does not really support us well Cons: I find that when creating branches for consignment the dashboard reports SOH and available stock of all branches which is misleading - consignment branches means our stock is located with customers - therefore the SOH and Avail stock should be shown on the dashboard by branch or at least for the main branch, minus consigned stock Read More JF Jarred F. Verified reviewer Warehousing 2-10 employees Used daily for more than 2 years Review source Reviewed October 2025 Thankful for Cin7 5 Very Happy! I've learned alot about the software over the years and we are very pleaseed with Cin7 and the support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Support and how well the software works. I have full confidence in Cin7 Omni and look forward to the continued growth. Cons: Not being able to create prefix # for orders. I would also like to delete old products of clients that we no longer are in business with. Read More DO Darcie O. Verified reviewer Retail 11-50 employees Used daily for more than 2 years Review source Reviewed September 2025 \[sensitive content hidden\] - Great Assistance 5 Really positive and had a deep understanding of the issues. Not generic responses but solutions catered to the company's requirements. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: \[sensitive content hidden\] super helpful and responded with great detail and speed in the chat. Really clear insight Cons: Not the solution I was looking for but lots of alternative solutions provided to support our needs. Appreciate that Read More SM Sally M. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed November 2025 Satisfied with the help Cin7 support team member \[sensitive content hidden\] provides always! 5 Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: \[sensitive content hidden\] was so great at willing to help, finding the answer and resolving my issues. He is very knowledgable. Cons: Time difference with our location delayed the resolution of my ticket. If Cin7 can match company locations with Cin7 support team locations, tickets would be resolved faster. However I have nothing else in mind for a Con. Read More Showing 1 - 10 of 601 Reviews [See All Reviews](https://www.softwareadvice.com/retail/cin7-profile/reviews/) ## Cin7 Omni Popular Comparisons [Sortly vs Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/vs/sortly-pro/)[Wasp Inventory vs Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/vs/wasp-inventory/)[Fishbowl vs Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/vs/fishbowl-inventory-manufacturing/)[NetSuite vs Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/vs/netsuite-financials-accounting-software/)[Odoo vs Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/vs/odoo/)[Finale Inventory vs Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/vs/finale-inventory/)[Cin7 Core vs Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/vs/dear-systems/)[Flowtrac vs Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/vs/flowtrac/)[Brightpearl vs Cin7 Omni](https://www.softwareadvice.com/accounting/brightpearl-profile/vs/cin7/)[Acumatica Cloud ERP vs Cin7 Omni](https://www.softwareadvice.com/manufacturing/acumatica-manufacturing-profile/vs/cin7/) [Compare All Alternatives](https://www.softwareadvice.com/retail/cin7-profile/alternatives/) ## Other Top Recommended Inventory Management Software [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/) **4.5** (953) Recently recommended **52** times [Striven](https://www.softwareadvice.com/project-management/striven-profile/) **4.8** (130) Recently recommended **39** times [SAP Business One](https://www.softwareadvice.com/accounting/sap-business-one-profile/) **4.3** (344) Recently recommended **23** times [Flowspace](https://www.softwareadvice.com/scm/flowspace-wms-profile/) **2.5** (2) Recently recommended **22** times Stuck Between Options? 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