Rain POS

RATING:

4.2

(132)

About Rain POS

Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their stores. Features that separate Rain from the competition include POS/Website integration, integrated email & text message marketing, class management with online signup, rental management, invoicing with online payments, service & repair tracking, and consignment management. Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process re...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Rain POS Pricing

Contact Rain Retail Software for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

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Rain POS Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Rain POS

1 - 5 of 132 Reviews

Carolyn

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

very good company to work with

Bonita

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Best software for quilting shops.

Positive all the way. Solutions are always there when we come up with something new or unique to sell. It really helps guide the way I do business.

PROS

Rain Pos is dependable, well priced with instantaneous software help. The company LISTENS to their clients, I can't emphasize this enough. My POS is with me everywhere, at the doctor, on vacation, in bed at night.

CONS

I would like an end of day report on products loaded into the system.

Reason for choosing Rain POS

It was designed for quilting. They understand all of the pins and needles.

Reasons for switching to Rain POS

TRS was retiring their dos system.

Mary Virginia

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Love this system!

I can get the reports I need and want. Tech support is wonderful. They are constantly updating and improving the software.

PROS

Product is very easy to use. It's nice that I can put items on my website right from the product page. Web page is easy to edit.

CONS

I wish there were more yarn and knitting notions vendors integrated into the system.

Reason for choosing Rain POS

The reps presented the information well. They answered any question I had and were willing to show me on a demo. The nicest people work here.

Aurora

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2023

Taking Full Advantage of Rain is a Big Job

I haven't taken advantage of online retail or marketing. I just don't have the time to set up and implement these features so overall the price has not been worth it for me. The website builder is so bad that I am looking for another alternative but the initial setup fee was so high it really does sting to switch to another provider (maybe that was the point).

PROS

Rain was sold to me and my music store as an all in one solution for POS, website, online sales, marketing, job orders, repairs, rentals, the whole nine. I love the POS and inventory part. The site is a little laggy to start and then everything works super fast. Most things in this realm are intuitive.

CONS

The onboarding cost was kind of high and I don't feel like I got that much out of it. The trainings were unnecessary and could have easily been done with a video. I really, really, really hate the website builder. They set up my website as close as they could match to my previous one from Wix and they did a pretty good job (although I discovered some mistakes that were pretty bad, such as the wrong phone number for my store, they were easily fixed by me) but I am frightened of doing anything to it beyond changing the text. I would say their web builder UI/UX is straight out of the 90s but that even the 90s had the concept of draft and publish. EVERYTHING you do on the website builder is IMMEDIATELY live and there is no way to revert to an early version without contacting them.

Reason for choosing Rain POS

I got a postcard in the mail and called up. The sales pitch was good and it had more features specific to music stores and at the time I liked the idea.

Vendor Response

Thank you Aurora for your feedback! We are reviewing your response as it we are striving to always improve. Thank you!

Replied February 2024

NATE

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2020

Make the switch to Rain!

I also love being able to track repairs, replacing our previous hand written system. Priceless.

PROS

Having out POS integrated with our website and Reverb is key for us, especially during recent times of shut down.

CONS

At times the system has quirks that are an annoyance to the user and is a low priority fix for developers.

Reasons for switching to Rain POS

It was a simple but dated system that wasn't meeting our needs.