About SAP Business ByDesign

SAP Business ByDesign is a software as a service (SaaS) enterprise resource planning (ERP) system. Acknowledging the increasing adoption of SaaS solutions, especially in the middle market, SAP made the bold decision to develop an entirely new code base to target the SaaS opportunity. With Business ByDesign now generally available and in use by a wide range of customers, SAP is aggressively expanding the product’s feature set. SAP Business ByDesign is designed to serve all the key needs of a business. The system offers applications for customer relationship management (CRM), financial management, project management, supply chain management, supplier relationship management, human resources, executive management dashboards, and compliance. The financial management cap...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000

28 Reviews of SAP Business ByDesign

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(15)

15

4 stars

(8)

8

3 stars

(2)

2

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

July 2018

User Profile Picture

Shashank from ERP Logic

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

All in One

Scalable Implementations ensuring happy clients.

Pros

1)Great Interface, Amazing Accessibility and Document Flow from one module to another. 2)Scalable to all types of small to mid-size organizations having 1-1000 employees. 3)Easy to use and learn and has provisions with Work Centers for CRM, SCM, FICO, PMO and HRM modules.

Cons

1)Limited ability when it comes to specific module based requirements since it tends to be a generic all in one solution. 2) Has a very limited presence under the SAP Umbrella and very few people talk about it.

February 2020

Rhys from Weavabel

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2020

Extensive, all encompassing business ERP system

Implementation of SAP Bydesign across our companies means we have one system across all companies so reporting can be on a local or global level. The gold partner support is excellent and ongoing system improvements good.

Pros

Reliable cloud based adaptable ERP software that is ideal for multi-company, multi-country, multi-curency business management. Out teams accross the globe can access live data across warehouses, production, logistics, sales and finance. Enable as much or as little as required in implementation. Web services enable it to talk to other systems if needed.

Cons

Occasional minor back end issues take some time to resolve if they are not business critical. The CRM module and app are not user friendly and not feature rich like some other systems avaliable. We have integrated our SAP Bydesyn with Hubspot CRM

Reasons for Choosing SAP Business ByDesign

Had all the functionality and was suitable for an SME, whereas most of the other multi currency systems were too large, and would have cost too much and taken too long in implementation.

Reasons for Switching to SAP Business ByDesign

We use Sage Accounts, Orderwise Stock Management and Goldmine CRM, and had to have separate systems in different countries. We needed a multi currency ERP solution, we looked at 5 systems and settled on SAP Bydesign

January 2021

Angela from Olympic Foundry, Inc

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source


Ease-of-use

1.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

January 2021

Do not even think about implementing this without the proper staff, who are also trained

I do not like it and find it difficult to work with.

Pros

SAP is very robust and I suspect with proper training and the correct implementation team, it would really help with the everyday functioning of the company.

Cons

I am not a fan of SAP BYD because it is cumbersome and difficult to use without intense proper training. It is European based and not intuitive at all, so those combined make it difficult to find what you need and get it to work correctly for you. I'm not shy about trying things on my own, but I find myself giving up and reaching out to our AMS team, which results in charges for help.

Reasons for Choosing SAP Business ByDesign

Same as above, I wasn't here when that decision was made. I joined the company a week before implementation began.

Reasons for Switching to SAP Business ByDesign

Our old system was old and outdated and we desperately needed an upgrade.

August 2018

Jane from Mugi

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Functionality

1.0

August 2018

SAP by design - very cumbersome and confused

Pros

SAP is very good in creating tasks, has many, many modules, good cloud system, document flow, personalisation.

Cons

SAP ByDeign seems to have been programmed by people with lack of accounting. VAT returns have no date or suppliers/customer names, they only show ID ref, journal red, any kind of reference except what you need to see. You are able to view these in another report after you have done VAT return! Payment runs and customer statements are the same thing, it throughs out report which you have to accept with no view of what is in the report, assuming that everything you put in it is correct in the first place. Very cumbersome, too many processes to do simple tasks. Very confused system!

December 2020

Jérôme from CEREALOG

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2020

The best choice for mid-size companies that looks for a complete suite in the Cloud

This is our management system We recommend it for every company that looks for multi-"all" ERP from 10 to 999 users

Pros

The product is very easy to use. SAP provides mobile applications ready to be used All the functions that a midsize company needs are pre-set in the solution : project management, contract management, field service operations, manufacturing, acounting, finance, builtin analytics, AP, AR, inventory, crm, srm, supply chain. A great vision, well packaged product, scalable from 10 to 999 users. It is more than robust, stable and there from 12+ years, benefiting from 42+ years of SAP experience in ERP Suites

Cons

A tighter integration with other SAP products but now we can use SAP CLOUD PLATFORM to connect everything and use RPA functions.

Reasons for Choosing SAP Business ByDesign

Robustness, ease of use, functionalities, SAP CLOUD, SAP HANA capabilities