About Sellercloud

SellerCloud is a multi-channel e-commerce platform designed for organizations of all sizes. It synchronizes online inventory and distribution, provides real-time reports, and generates shipping information. The system's single-source catalog provides users a single entry point for product specifications, which can retrieve product information from multiple sources, including Amazon listings and vendor feeds.

SellerCloud’s automatic inventory feature supports multi-warehouse management, tracking of inventory from the time of receiving to shipping, and automated low stock alerts. The multichannel feature allows publishing of products to multiple sales channels via integration with shopping carts, such as Magento, Shopify, BigCommerce, and others....


Read More

Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

26 Reviews of Sellercloud

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(13)

13

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

November 2017

User Profile Picture

Joshua from Address America

Verified Reviewer

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2017

Fantastic platform capable of doing more than software 10x its price. Very pleased with it!

This software has opened up doors we did not think were possible to open for our company. We have seen massive growth since we implemented SellerCloud, and we are able to work more efficiently than ever before. When I say we have seen massive growth, I mean we have seen our sales about double where they were before we implemented SellerCloud. Though there are other factors that have contributed to this, one of the biggest factors has been our ability to increase our channel presence. Moreover, we are able to meet our increased production demands without a substantial increase in our HR overhead. Almost everything we do goes through the web. About .01% of our sales occur in person. We have to manage pricing, inventory, photos, and content for half a dozen different marketplaces. SellerCloud has made this process manageable and efficient. From hosted photos to predictive purchasing, SellerCloud has shown us that it has the ability to provide what we need. As I mentioned in another section of this review, SellerCloud worked with us to develop plug-ins that meet our unique needs. This is something we could not find with another solution provider. I would really like to see their service improve and their GUI get a little update, but this is a phenomenally great application overall!

Pros

My favorite thing about Sellercloud is their willingness and ability to customize the platform. For us, that meant building up the integration with Amazon custom and formatting the data that comes through in a way that is easy to use. They also built a custom invoice that makes it easier for our production team to fill orders accurately. Sellercloud has many integrations and features that I cannot even begin to touch on in 1,500 characters, but what I said about customizing the software to meet our needs is my top pick. This is a very robust and complex platform that I would highly recommend to a business that handles many online SKUs and orders from different sources.

Cons

The GUI could use some work. This platform is very complex, and it shows all too well in the GUI. Once you get the hang of it, you are able to navigate the software pretty efficiently. However, there is a learning curve. For us, that learning curve was WELL worth it!

December 2018

Mike from ClassyU Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Best overall option for marketplace management

It allows you to manage, list and sell products across over 11 platforms simultaneously, it also allows you to manage the shipping of those orders directly through the application unlike other options such as ChannelAdvisor for a far cheaper price.

Pros

The features and flexibility are definitely what sets this product from the rest. I was able to work out access to our own database where all of the data sits so that I was able to vastly extend the abilities of Seller Cloud. There are also hidden features that you can request access to that may not be shown out of the box. For example, we set up seller cloud so that any incoming eBay order would look for inventory in an Amazon FBA warehouse and if there it would automatically create a fulfillment order to the customer at the correct shipping speed. It was able to do this with multiple Amazon accounts. This is just a small insight into available features.

Cons

The old design was very un-intuitive and the new design is still missing some basic functionality. I haven't checked the new design in a few months, so it is possible that these issues have been resolved by now. Another issue that I have with the new design though is that a lot of data is dispersed over multiple tabs while I would like to view certain things together and I haven't seen the option to customize yet. I therefore still use the old design which is less intuitive.

November 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

November 2017

Great application...poor exicution

3p integrations, and easy product management.

Pros

Integration with just about every 3p shopping site you know of and many you don't. Sellercloud has worked to integrate with many popular 3 shopping sites, and even can do drop ship Management. It is rumered that they are releasing a major update which with any hope will resolve the cons below

Cons

Combersome, poor documentation, and not very user friendly. Every step you take within the application often takes 3 or 4 steps, and the obvious next step is generally not what you would expect.

October 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

October 2021

e-commerce operations management à la carte

We used the software to simplify our business processes. that said, we used it as a inventory management software more than CRM. and it was a good choice so far.

Pros

the Sellercloud’s Web Service APIs. we used SOAP and every operations were automated and runs smoothly.

Cons

the lack of Barcode Printing and Barcode Recognition.

July 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Monumental!!

I mainly use it to work on orders, like, canceling an order on Seller Cloud, and it automatically submits it to the main site. Additionally, I constantly need to check the shipping cost we paid for an order, etc., and I love how accurate and easy it is to work on it!

Pros

It's a 'high-speed' program where I can check and manage anything at any time! From an item's availability to the shipping status of an order, editing an item, adjusting an order, and everything else!

Cons

Umm... that parts I mainly use couldn't be better! There is much more to the Software that I don't work with due to the nature of my position in the company.