SellerCloud Software


 

SellerCloud is a Web-based inventory management platform for organizations of all sizes. It synchronizes all online inventory and distribution and provides real-time reports and shipping information.

The system's single-source catalog provides a single entry point for all of the product specifications, which can retrieve product information from multiple sources, including Amazon listing and vendor feeds.

SellerCloud’s automatic inventory feature supports multi-warehouse management, tracking of inventory from the time of receiving to shipping and also generates low stock alerts. The multichannel feature allows publishing of products to multiple sales channels with integration with shopping carts, such as Magento, Shopify, BigCommerce and others.

The end-to-end automation of orders helps in managing all sales channels from a single interface. SellerCloud automatically imports orders and keeps the channels updated with revised available inventory and updates all the channels with shipping confirmation and tracking.

Other features include sales performance reports for products across all channels and integration with QuickBooks.

 

SellerCloud - Dashboard
 
  • SellerCloud - Dashboard
    Dashboard
  • SellerCloud - Inventory editing
    Inventory editing
  • SellerCloud - Stock control
    Stock control
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

17 Reviews of SellerCloud

Showing 1-17 of 17

 

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Teri from Road Entertainment

December 2017

December 2017

Easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about this software is that it is not too costly yet a lot of features and options are available

Cons

The least I like about this software is that when they get updates about new features or bugs being fixed or different processes available we are not made aware of that.

Review Source: Capterra
 

Joshua from Address America

November 2017

November 2017

Fantastic platform capable of doing more than software 10x its price. Very pleased with it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has opened up doors we did not think were possible to open for our company. We have seen massive growth since we implemented SellerCloud, and we are able to work more efficiently than ever before. When I say we have seen massive growth, I mean we have seen our sales about double where they were before we implemented SellerCloud. Though there are other factors that have contributed to this, one of the biggest factors has been our ability to increase our channel presence. Moreover, we are able to meet our increased production demands without a substantial increase in our HR overhead.

Almost everything we do goes through the web. About .01% of our sales occur in person. We have to manage pricing, inventory, photos, and content for half a dozen different marketplaces. SellerCloud has made this process manageable and efficient. From hosted photos to predictive purchasing, SellerCloud has shown us that it has the ability to provide what we need. As I mentioned in another section of this review, SellerCloud worked with us to develop plug-ins that meet our unique needs. This is something we could not find with another solution provider. I would really like to see their service improve and their GUI get a little update, but this is a phenomenally great application overall!

Pros

My favorite thing about Sellercloud is their willingness and ability to customize the platform. For us, that meant building up the integration with Amazon custom and formatting the data that comes through in a way that is easy to use. They also built a custom invoice that makes it easier for our production team to fill orders accurately. Sellercloud has many integrations and features that I cannot even begin to touch on in 1,500 characters, but what I said about customizing the software to meet our needs is my top pick. This is a very robust and complex platform that I would highly recommend to a business that handles many online SKUs and orders from different sources.

Cons

The GUI could use some work. This platform is very complex, and it shows all too well in the GUI. Once you get the hang of it, you are able to navigate the software pretty efficiently. However, there is a learning curve. For us, that learning curve was WELL worth it!

Review Source: Capterra
 

Danielle from Vikki Vi Boutique/PlusbyDesign.com

November 2017

November 2017

SellerCloud is our basic inventory control platform as well as the manager of several sales channels

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

SellerCloud was able to build several important bridges for make our business easier and more profitable. The bridge to Amazon, Shopify and our wholesale partner are very valuable. We also like the Predicted Purchasing functionality.

Cons

Updates are slow at times. Reporting could be more enhanced. in several ways. It's difficult to get support after 4PM PST.

Review Source: Capterra
 

Hemal from P3 Global, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

SellerCloud is a one stop shop for all your businesses needs...big or small

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software pretty much made out lives alot easier when handling multiple businesses on a single interface. From listing items through various marketplaces, product image management, reporting , inventory management and shipping. It's everything you need in one. Sellercloud has also customized a few things for us at a reasonable rate.

Pros

You can pick and choose what works best for you with the software they have available. Everything you need in one. Awesome ability to integrate with multiple channels under one platform. You don't need to have several vendors. You may run into some learning curve but the support staff is awesome and is always there to help you whenever you need it

Cons

Site navigation might seem kind of clunky but they are working on a clean new interface which will be more user friendly. There is a bit of a learning curve but they have a huge support staff that is always there to help whenever you need it.

Review Source: Capterra
 

Ahndree from E. Arthur Brown Co.

November 2017

November 2017

This software is very versatile and flexible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease of movement within software.

less time spent synchronizing information across platforms

Pros

That it has links to almost every desired field. I appreciate being able to have several windows up at a time. I like the filtering capabilities.

Cons

The capabilities and functions are very extensive. Some of the capabilities seem to be unexplored or unused.

Review Source: Capterra
 

steve from LampsUSA
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great connectivity, uptime

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great connection to all the markets.
100% uptime
Good support

Pros

SAAS is great since we don't have to maintain a mission-critical network.
Very good connection with all the markets.
Good support and they continually improve the software.
Great uptime.

Cons

Accounting export is not the best. Sales verification is not good.
Maintenance and price changes can be awkward.


Review Source: Capterra
 

denis from BodyJ4You

November 2017

November 2017

The Software is easy to use, but not easy to fix issues and customer support is slow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I do like functionality and simplicity in solutions. Wiki by SellerCloud is great source to learn from. SellerCloud integrated with most of the Marketplaces.

Cons

Customer Support. Fixing issues or getting customer support via phone is extremely hard sometimes. Some of the great functions/forms/reports doesn't work smoothly. Not much of analytics were added in last 3 years.

Review Source: Capterra
 


November 2017

November 2017

Great application...poor exicution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

3p integrations, and easy product management.

Pros

Integration with just about every 3p shopping site you know of and many you don't. Sellercloud has worked to integrate with many popular 3 shopping sites, and even can do drop ship Management. It is rumered that they are releasing a major update which with any hope will resolve the cons below

Cons

Combersome, poor documentation, and not very user friendly. Every step you take within the application often takes 3 or 4 steps, and the obvious next step is generally not what you would expect.

Review Source: Capterra
 


November 2017

November 2017

SellerCloud does what it is supposed to be doing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Supports many many channels.
Stable system - rarely goes down, other than scheduled updates which are generally done during the off hours.
Responsive interface/UI

Cons

Lacking polish - can use some fine tuning that will just make use of the system easier and more intuitive.
Reporting could be improved, more customizable and include more data points from external sources.
Customer service / Tech support - Reps could be more helpful & caring, rather than just sending users through the loop a few times. Having said that I must add, that ultimately they usually do come through... Patience is required from time to time.

Review Source: Capterra
 

Matt from Aosom

November 2017

November 2017

Content management across over 7 channels

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have a decent content management program.

Pros

You can integrate with majority of available marketplaces and drop ship sites. This makes the software very versatile.

Cons

The user interface requires a lot of support. It needs to become more user friendly. Lack of updates stipulate on channels (categories).

Review Source: Capterra
 

Tom from Marketfair Commerce dba Goldspot Pens

November 2017

November 2017

SellerCloud is an essential software for running a multi-channel eCommerce Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to manage a multi-channel ecommerce retail company.

Pros

The software works well in communicating and updating information between multiple eCommerce platforms, including all the major ones like Amazon Marketplace, Fulfillment by Amazon, eBay, Shopify and more. Keeping a handle on our inventory and orders is complicated and SellerCloud makes it easier to maintain without having to service several inventory feeds and platforms. Love that the app is cloud-based so we can manage the account wherever.

Cons

The interface is difficult to navigate and isn't user-friendly (up to today's standards). Customer service could be a bit more responsive to technical support issues.

Review Source: Capterra
 


November 2017

November 2017

Met Our Needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Seller Cloud allowed us to streamline the management of our ecommerce channels.

Pros

We were able to automate most of our cross-platform ecommerce business including inventory management using Seller Cloud.

Cons

There's a definite learning curve that has to be overcome. However, there is documentation and there's help when you're new.

Review Source: Capterra
 

Brian

March 2016

March 2016

Powerful ecommerce software

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

SellerCloud promises to do it all....inventory sync across marketplaces; inventory management including POs; FBA management; email automation; reporting and Quickbook integration to name just a few. And it works. It does take time to learn and understand the software.

Pros

-Powerful...great feature set
-Good value
-Responsive customer support
-Wiki information provides good info and videos

Cons

-Getting up and running takes time
-Steep learning curve

Review Source: GetApp
 

Danielle

March 2016

March 2016

Seller Cloud Predictive Purchasing

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We use Seller Cloud for inventory control with our Shopify store. One of the great things that Seller Cloud has to offer is Predictive Purchasing. If you have a reorder business and need help figuring out how much inventory to order, have on-hand, etc, Seller Cloud does an amazing job with this. Giving you information depending on how long the merchandise takes to arrive, how much has sold in a determined number of days, and how many days you want to have inventory in stock for, this app is a great way to manage your reorder inventory.

Pros

The number of variables that can be tweaked to determine stock levels depending on demand and lead time.

Cons

The learning curve with Seller Cloud is a little steep, but worth the time.

Review Source: GetApp
 

Anas Number of employees: 2-10 employees Employees number: 2-10 employees

October 2015

October 2015

Sellercloud use

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We use this program for our retail business, and online sales. We have a website rockbottomdeals.biz and we also sell on other market channels, like Amazon, ebay etc. Sellercloud is a great program to synchronize all of your inventory and orders. We have a medium size business less than 20 workers, and we are growing so this program was great for us.

Pros

It is very very easy to use.
API, integrates with most market channels.
keep track of everything you do, sales, invoices, purchase order.
Create new items and publish them all in one click.
Just about anything you could think of, they could create for you. WHICH IS AWESOME!

Cons

Very expensive. I don't like it when any of these programs want to take a a cut or percentage of your sales.
Support could be a lot better, every time we call for help, the people helping don't seem to care or even want to do their job.
Could lag sometimes and you have to wait if there's a lot of traffic through your server.

Review Source: GetApp
 

Isaac

September 2015

September 2015

Great service

Product Quality

Product Quality
Quality

I called for service and someone Gail answered the phone. She understood me right away and was pleasant on the phone.

She took ownership of our issue, and followed up with me twice with updates.

Review Source: GetApp
 


August 2014

August 2014

Flexible in terms of integrations, not so much in price.

Product Quality

Product Quality
Quality

We were looking for a solution that would do a cover-all starting with product management, import and export of all the product details, price, quantity, that would offer category mapping across channels finishing with dispatch management and accounting integration.

SellerCloud pricing as follows:
One-off sales channels integration fee: $3,500.00
Fixed capped monthly minimum fee: $500.00 (if selling less than 3333 units per month)
Sales fee after 3333 monthly transactions, per sale: $0.15

Pros

Friendly customer service, shows nicely demo around.
Promised custom integration of sales channels, courier companies based on API.

Cons

At first glance, complicated settings and operational interface.
Have to use WIKI to understand detailed particularities, will take time to learn.
Not quite suitable for small businesses with low sales volumes.

Review Source: GetApp