Shopventory dashboard
Supported Operating System(s):
Web browser (OS agnostic)About Shopventory
Shopventory is a cloud-based inventory management solution that helps small to large enterprises streamline the entire supply chain life cycle, from order management to shipping. It enables users to create purchase orders and assign products to corresponding vendors, optimizing workflows across the organization.
Key features of Shopventory include barcoding, label printing, transaction management and reporting. It allows businesses to manage operational processes by automatically detecting low inventory levels and receiving email alerts on a centralized dashboard. Additionally, it provides users with reconciliation worksheets to print item lists or download digital spreadsheets for handling manual stock counts.
Shopventory facilitates integration with...
38 Reviews of Shopventory
Average User Ratings
Overall
4.87 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
August 2020
Rusty from The Green Monkey LLC
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
A very robust and powerful inventory software
Accurate inventory. Accurate data. Excellent customer service.
Pros
It has good reporting. We had a little learning curve because we've been with them so long they have implemented so many additional functionalities! Once you get past the learning curve it is smooth sailing. And their support is the best I've seen in the industry. I always there for you to walk you through the issue. And their tutorials are easy to follow.
Cons
It's really nothing but it does so much there is a learning curve to learn and know everything it can do for you. Once you learn all it can do you have a lot of data to analyze. It's an awesome system.
Reasons for Choosing Shopventory
Within less than a week we went back to Shopventory. I can't find anything on the market at this price that can beat what it gives you.
Response from Shopventory
Replied August 2020
Rusty, we are so glad you've been able to use our advanced reporting capabilities to get accurate inventory and accurate data! We keep adding new features to our software and understand that it can take a little time to start to utilize all of the different reports and features that we offer within our software. We are happy to hear that our support team has been there for you every step of the way as you learned the software and that our online tutorials have been useful! Thank you for your 5 star review.
January 2020
Rachel from Total Fitness USA
Company Size: 2-10 employees
Industry: Retail
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Godsend!
When we signed up for the Clover POS it was under the guise of being an all-in-one for our business. That has proven to NOT be the case. Shopventory has seamlessly filled in the gaps Clover has. The bundling of products and superb inventory management/tracking. If you're finding that you aren't getting enough data, can't do what you need to do to track your stock, or other basic business functions, chances are Shopventory can help. We're halfway through the trial period and there are no questions that have been left unanswered, no system issues they haven't been able to help with, their customer service is ABOVE AND BEYOND anything I could have imagined. I wish I could give more than 5 stars, they deserve the sky. We will 100% be purchasing a subscription and will not consider it to be wasted money at all. They truly are the best companion for this Clover setup. Many mahalos!
Pros
The ease of use, customer service support and response rate and quality.
Cons
If there were an option to calculate the freight and taxes into our purchase order item costs it would be perfect. But that's a minute issue we are already familiar with dealing with.
Reasons for Choosing Shopventory
Clover had a lack of stock keeping functions, bundling options, Vendor management, purchase order integrations, refunded items return to inventory etc. Basic business functions were left un-managed through the Clover system and Shopventory picked up and took off with functionality easier than I could have asked for.
Response from Shopventory
Replied January 2020
Rachel, you're too kind! We're so pleased to be able to share the tools businesses need to run well, and it's a joy to hear about them in action. Keep the suggestions coming. We look forward to working with you this year!
June 2018
mark from Terrace Tap
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
June 2018
Pretty Good Product with Great Customer Service
Pros
I needed something to help me track my inventory better that also integrated with my Square POS and Shopventory did the trick. It was kind of difficult to set up but the customer support was amazing and they helped me every step of the way. I probably took at least 2+ hours of their time just to help me set up a free trial account. The main reason I signed up for it was to get functionality that wasn't present in square such as setting COGS. Overall I am happy but hope to see some feature improvements in the future.
Cons
A few drawbacks which make Shopventory difficult to use: No mobile app. This is a pretty painful pill to swallow to be honest. As a small business owner, often times I can only go shopping for ingredients when I have some spare time. Having the ability to check stock levels in real on my phone while i'm shopping would be a huge win. Currently, I try to login to their website on my phone but it isn't even mobile friendly which can be quite frustrating at times. After speaking with support it's also clear this isn't even on the horizon. Upsell quickbooks integration: Not a huge fan of paid SaaS products that lock out features for an additional fee. Quickbooks integration will cost you an extra, which DOUBLES the price of the product. If it's already been developed, why not just include it into the subscription? There's nothing I hate more than feeling like I'm being nickel and dimed. Overall I will continue to use this product as I have already set it up, but it's likely I will look for something in the future that has a mobile app as that functionality is just too important for me at the moment.
Response from Shopventory
Replied May 2019
Hi Mark, thanks for the review! We're glad you have been able to use Shopventory to understand the true profitability of your products. It makes us happy to hear that! Shopventory has two free mobile apps that you're welcome to download: The first is our Dashboard App ( https://help.shopventory.com/reporting/dashboard-mobile-app ) which gives you a pulse on your business health at all times. The second is our Barcode Scanning App ( https://help.shopventory.com/skus-and-barcode-scanning/barcode-scanner-mobile-app ) which you can use to scan the barcode on any item to see current stock levels on the go. Regarding the QuickBooks integration - we do have it included for free in our Professional package if you'd like to do that instead! You'll also get intelligent forecasting reports, 10 unique user permissions, and access to the current beta features. As always, we're here to help and we're glad to have you as a customer!
September 2020
luann from sc vape lounge
Company Size: 11-50 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Great product and Customer Service
Pros
Shopventory is easy to use, accurate and helps me keep my business on track.
Cons
Intergration after already setting product re order capability.
Response from Shopventory
Replied September 2020
We are happy to hear that you have found Shopventory easy to use and that it's helping keep your business on track. Thank you for your review.
August 2019
Kathy from The Salvaged Boutique
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
The product is great, the support is A+!!
Hands-down I have to give all of the credit to signing up with Shopventory to rep who is part of the support staff. She is impressively patient, spent hours working with me as we transitioned to Shopventory and is always extremely helpful whether I need phone or chat support.
Pros
It's been extremely helpful to have software that manages our inventory with important reporting AND integrates our Square Point of Sale system with our E-commerce store, Woocommerce.
Cons
There are some limitations in reporting and filtering, but I know Shopventory is constantly updating and improving.
Reasons for Choosing Shopventory
Because of rep support, the integration with Woocommerce and the ability to turn specific items on or off with this integration.
Response from Shopventory
Replied August 2019
Hi Kathy! Thanks a ton for your review. It's fantastic to hear that Shopventory has been a valuable solution to run your business with WooCommerce and Square. As you mentioned, we're always adding and improving features. Make sure you keep submitting your requests! That's how we know what to build next.
