Shopventory

RATING:

4.78

(58)

About Shopventory

Shopventory is a cloud-based inventory management solution that helps small to large enterprises streamline the entire supply chain life cycle, from order management to shipping. It enables users to create purchase orders and assign products to corresponding vendors, optimizing workflows across the organization. Key features of Shopventory include barcoding, label printing, transaction management and reporting. It allows businesses to manage operational processes by automatically detecting low inventory levels and receiving email alerts on a centralized dashboard. Additionally, it provides users with reconciliation worksheets to print item lists or download digital spreadsheets for handling manual stock counts. Shopventory facilitates integration with various ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Shopventory Pricing

* 30-day full-feature free trial - no credit card required * • Standard Plan: $99/month or $79/month on annual billing • Professional Plan: $249/month or $199/month on annual billing • Elite Plan: $499/month or $399/month on annual billing • Enterprise Plan: $999/month or $799/month on annual billing

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

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Shopventory Reviews

Overall Rating

4.78

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 58 reviews

Jared

Company size: 51 - 200 employees

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2021

Powerful, but with quirks

Chris

Verified reviewer

Company size: 11-50 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2021

Excellent customer service, product good so far.

I'm new so the functioning is hard for me to rate but so far so good.

Pros

Honestly, It's the best I have experienced with any company ever (including Clover which is pretty good) I've worked with [SENSITIVE CONTENT HIDDEN]. They have all been polite, helpful, and very polite (they don't make ya feel dumb for asking) as well as super quick to respond. I have honestly not needed a call because the chat actually is clearer, quicker, and more efficient. I bet their call help is just as good. Other tech companies could take a lesson from their chat support team.

Cons

It is a little hard to learn but I am new. I think It's just going to take some time like any other software.

Reasons for choosing Shopventory

Business integration

Reasons for switching to Shopventory

I was upgrading my POS.

Response from Shopventory

Hey there! Thank you so much for the great review of our Customer Care team! It means a lot to us that you've had an awesome experience with them.

Replied February 2021

Amy

Company size: 2-10 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

August 2021

Shopventory helps us keep track of our online & in-store inventory

Overall, Shopventory has helped us combine and keep track of our online & in-store inventory by integrating with our new point of sale system. There was a bit of a learning curve, but the program is relatively user-friendly and support is available for questions that arise. There are many available features for a fair price, and the program does most of what we need it to do.

Pros

We are a small retail store and Shopventory makes it easy to create barcode labels, print tags, create purchase orders, view sales, and display current inventory. Stocktakes with an integrated barcode scanner are an easy way to take and update inventory. The program integrates well with our Shopify point of sale + online store and when we make changes in Shopventory, the updates are reflected in Shopify quickly. I have chatted with Shopventory's customer service representatives multiple times and they are responsive and helpful. There are also ways to input reorder quantities and be notified when you are running low on stock.

Cons

We don't like that purchase orders cannot be edited after they are created. Sometimes Shopventory quantities are slow to update after an item is purchased, although if you click on the quantity that will usually update it. The program will also update at random times and if you don't save what you're doing frequently, you could lose your work. You can also only input digits to three decimal places.

Reasons for choosing Shopventory

Shopventory came recommended to us by a retail consultant.

Reasons for switching to Shopventory

We switched from using Quickbooks for our Point of Sale system to Shopify, and we needed an inventory management system that would integrate with Shopify.

Jeffrey

Company size: 2-10 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2022

Amazed every time I learn something new

Pros

you just changed my world... next thing I will be learning is bundles... after years of working with clover and getting no help. we can finally sell things correctly. we have been taking a loss on by the pound sales for years by rounding down in the customers favor because we couldn't sell units correctly

Cons

There are still a couple of bugs with clover. And some missing integrations I don't see attributes anywhere but I may be wrong

Reasons for switching to Shopventory

Needed More inventory control and options to integrate with the website better

Mike

Company size: 2-10 employees

Industry: Wholesale

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

October 2020

Into the light

Feels like it has been hard work to get to basic implementation

Pros

The software is super quick compared to usual methods on spreadsheets etc and seems very accurate. The ordering system is lightening fast, a few clicks and you have a PDF to send to suppliers

Cons

Difficult to set up, lacking some functionality and sometimes seems longwinded. Would be better if you could click to open email addressed to supplier instead of going to outlook, finding suppliers email and attaching order.

Reasons for choosing Shopventory

Shopventory integrated with some of our existing systems

Reasons for switching to Shopventory

Clovers app is inaccurate and unreliable

Response from Shopventory

Hi Mike! Thanks for leaving us this review. Great feedback on the speed of using Shopventory and how our Purchase Orders are "lightning fast". We don't disagree! Totally hear you on the functionality you're looking for with regards to emailing your suppliers directly from Shopventory. We have this ability with our Invoicing tool (you can email your customers an electronic invoice directly from Shopventory), but it is not currently available with Purchase Orders. It's high on our list! Thanks again and we hope to get this feature out soon for you!

Replied November 2020

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