Powerful, but with quirks

Excellent customer service, product good so far.

I'm new so the functioning is hard for me to rate but so far so good.

Pros

Honestly, It's the best I have experienced with any company ever (including Clover which is pretty good) I've worked with [SENSITIVE CONTENT HIDDEN]. They have all been polite, helpful, and very polite (they don't make ya feel dumb for asking) as well as super quick to respond. I have honestly not needed a call because the chat actually is clearer, quicker, and more efficient. I bet their call help is just as good. Other tech companies could take a lesson from their chat support team.

Cons

It is a little hard to learn but I am new. I think It's just going to take some time like any other software.

Shopventory helps us keep track of our online & in-store inventory

Overall, Shopventory has helped us combine and keep track of our online & in-store inventory by integrating with our new point of sale system. There was a bit of a learning curve, but the program is relatively user-friendly and support is available for questions that arise. There are many available features for a fair price, and the program does most of what we need it to do.

Pros

We are a small retail store and Shopventory makes it easy to create barcode labels, print tags, create purchase orders, view sales, and display current inventory. Stocktakes with an integrated barcode scanner are an easy way to take and update inventory. The program integrates well with our Shopify point of sale + online store and when we make changes in Shopventory, the updates are reflected in Shopify quickly. I have chatted with Shopventory's customer service representatives multiple times and they are responsive and helpful. There are also ways to input reorder quantities and be notified when you are running low on stock.

Cons

We don't like that purchase orders cannot be edited after they are created. Sometimes Shopventory quantities are slow to update after an item is purchased, although if you click on the quantity that will usually update it. The program will also update at random times and if you don't save what you're doing frequently, you could lose your work. You can also only input digits to three decimal places.

Amazed every time I learn something new

Pros

you just changed my world... next thing I will be learning is bundles... after years of working with clover and getting no help. we can finally sell things correctly. we have been taking a loss on by the pound sales for years by rounding down in the customers favor because we couldn't sell units correctly

Cons

There are still a couple of bugs with clover. And some missing integrations I don't see attributes anywhere but I may be wrong

Into the light

Feels like it has been hard work to get to basic implementation

Pros

The software is super quick compared to usual methods on spreadsheets etc and seems very accurate. The ordering system is lightening fast, a few clicks and you have a PDF to send to suppliers

Cons

Difficult to set up, lacking some functionality and sometimes seems longwinded. Would be better if you could click to open email addressed to supplier instead of going to outlook, finding suppliers email and attaching order.