Very impressed with both SIMMS & KCSI

Pros

We found SIMMS software from KCSI through a simple Google search and, boy, are we glad we found them! Our growing IT-reseller business has become more and more dependent on a robust inventory control system over the past several years. We searched and subsequently trialed numerous software offerings, and none of them answered the call like SIMMS. The unrelenting inventory control mechanisms in place - along with ease of use with terrific modules for billing, AR, RMAs, etc. - put SIMMS ahead of the queue. The folks at KCSI worked with us initially in tailoring and tweaking the program for our specific needs at a very reasonable cost. Today, we work with a robust program that seamlessly matches our operational needs. As fantastic as the program is, the customer support is as good or even better.

Cons

We like everything about both the product and vendor

Best investment for our company.

Pros

SIMMS software is very user-friendly and self-explanatory. The screens are easily accessible for all areas of the software, including but not limited to: Sales, Purchasing, Receiving, and Inventory Management. Reports are accessed easily and offer a lot of different options including exporting easily to Excel.

Cons

At this time, I don't have any issues at all with this product or KCSI.

NO SUPPORT

Not happy as NO customer support - unable to contact Sales, Support, Technical, Accounts as all lines lead to [SENSITIVE CONTENT HIDDEN] and now mailbox full. Website emails bounce back. We have been locked out of all our purchasing data for over a week. We are investigating new software with local Australian support.

Pros

It has some good features like being able attached copy documents.

Cons

Too many steps to get around. Did not work together with other programs we had.

SIMMS Software - MRP/Inventory management software you can depend on

Pros

We are a very large organization with complexed kitting requirements, using multiple levels of kitting. Some of our BOMs are 100-level building kits. Within kits, there is no other package in the industry that handles our demand better then SIMMS software. We can easily build our kits and track the sub assemblies, labor component waste, costing, and scheduling. More importantly, the service and return functionality is equally powerful. Not only can you return a kit, but you indicate what sub-assembly component failed, replace it, fix the kit, and ship it back out to the customer with ease.

Cons

We like everything about SIMMS software and the KCSI team.

Great inventory package

Pros

I have used this program since I first began cataloging my collection of images, illustrations and visual media. It more than provides the tools I have needed through its many newer versions and added enhancements. It's a winner!

Cons

I have no complaints. The experience and specialized mastery of the staff is exceptional and they relate to you one-on-one until your challenge is answered.