SKULabs Software

SKULabs Software

Find out more:

Find out more:

About SKULabs

SKULabs is a cloud-based inventory management and order fulfillment solution for small, midsize, and enterprise organizations. It helps e-commerce retailers and distributors manage their warehouse operations. SKULabs helps warehouse teams pick, pack, and ship orders as well as manage warehouse inventory tasks in a single app that works both on desktops and mobile devices. The solution offers features such as multichannel inventory import and sync, purchase order creation and management, barcode-based item selection and multi-carrier shipping rates and label printing. SKULabs integrates with various shopping cart platforms, marketplaces, point of sale solutions and accounting software. It can also provide analytics and custom reports. SKULabs is available as a ...

SKULabs Pricing

$499 per month. Everything you need to run your operations. No setup fees or other hidden charges.

Starting price: 

$499.00 per month

Free trial: 

Not Available

Free version: 

Not Available

SKULabs Cloud dashboard
Slide 1 of 3

SKULabs Reviews

Overall Rating

4.60

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 32 reviews

Grant

Company size: 2-10 employees

Industry: Tobacco

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2022

SKULabs gives you the ERP features you need to grow, at a fraction of the cost

SKULabs from the pre-planning to onboarding to ongoing support is out of this world, couldn't have asked for a better partner!

Pros

Overall ease of use - we came from StitchLabs when it was killed-off; SKULabs was just outside of our desired budget, but it delivers ERP grade software at a fraction of the cost. We have utilised SKULabs features to grow our business by over 45% in a single year! Before, I was probably say I was "flying blind" - now we use Insights and Sales Velocity daily and totally changed how we operate our business.

Cons

Nothing yet. It is extremely intuitive, easy to use and if you get stuck the support team are super quick to respond.

Reasons for choosing SKULabs

Hands down the better feature set, support and ability to answer our specific requirements.

Reasons for switching to SKULabs

StitchLabs was being killed off, in a way I am glad; our business is 100% better off for using SKULabds

Catherine

Time used: Less than 12 months

Review Source: Capterra

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

July 2017

Do not use this product

Pros

The team behind SKULabs are nice (and always willing to take phone calls or chat via email), but unfortunately the product is too buggy and half built to serve any purpose. This product talks way more game than it delivers.

Cons

The landing page makes it seem like they have a full suite of functionality. In reality, they *some* functionality related to what they promise, but it's often half baked and buggy. The docs offer no guidance on how to use some features. It'd be worth its price if it actually did what they say they do on their website.

Heather

Company size: 11-50 employees

Industry: Logistics and Supply Chain

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

Great Software

Overall, the experience has been of exceptional standard. The Sku Team are extremely helpful; they walk you through any issues or useful tips and if customization is needed, they have a full team on standby for this.

Pros

From start to finish, the skulabs product was exceptionally easy to use with almost no training needed. We loved that it resolved critical errors or bottlenecks we were experiencing in our order verification process. It also has a great user management feature so that we could pinpoint orders verified by certain personnel.

Cons

Although the order upload/import process is relatively easy. I find that if you are importing from another system, you have to be careful as to not duplicate any of the orders. I know this is a fail safe but if you make an error on the file, you have to re-upload the entire document (and repeat one by one as it only tells you one error at a time).

Brice

Company size: 2-10 employees

Industry: Apparel & Fashion

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

November 2019

Good product, needs some work though

Skulabs solved the problem of me paying too much for my previous inventory control program. It, for the most part, does what I wanted it to do.

Pros

It connects to lots of marketplaces. Once you understand how the software works, it works pretty well about 90-95 percent of the time. I have found it was a software written by software engineers (of course) that probably have never run a store before. But over, it is okay. Have not found a better alternative yet

Cons

The product search is horrible. It is an exact word search. If you don't put it in exactly, you won't find your product. I only have a few hundred products. I can't imagine what it would be like if you had thousands. There are lots of little things about this software that if you don't get right then it won't work at all. It is a must to pay them to set it up since it is most certainly not a plug and play type situation. So I compared this one to my last one like this: My last inventory control solution was like a teenager. You have to keep you eye on them since stupid things can happen, but for the most part they do okay just leaving them alone and letting them do their thing. Skulabs is like an infant child: You have to watch it constantly as problems will popup consistently and you have to solve them or else bad things can happen.

Reasons for switching to SKULabs

For price reasons. They changed their business model to cater to midsize businesses not small ones like mine.

Response from SKULabs

Thanks for your candid feedback. Every solution has its pain points, but we'll continue working to reduce ours as much as humanly possible.

Replied November 2019

Justin

Company size: 2-10 employees

Industry: Import and Export

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2022

Excellent inventory management

SKU Labs support is top notch, they are insanely responsive and willing to help work through almost anything you have issues or questions with.

Pros

The ability to create items as kits that depend on other products was key for us, since our business relies on these types of listings. We used to need to keep kit inventory separate from general, but now it is so easy to just enter inventory amounts into products X Y and Z, and the kit that needs them automatically calculates how many can be sold based on hat items are on hand. Amazing!

Cons

It took a while to get used to and get everything set up. There is a learning curve that can cause some headache, but the support team will make it as smooth as possible.

Reasons for switching to SKULabs

We primarily switched to SKU Labs for inventory management, but their shipping software is also fantastic. There are some areas where ShipStation is superior, but SKU Labs can memorize orders for fast shipping, and actually has amazing support. ShipStation seems to run smoother, but doesn't have any support unless you pay more for it, and is not without its problems. So when a problem does come up, there's not much else to do other than figure it out or learn to live with it. We had to use workarounds for their quirks all the time.

Popular SKULabs Comparisons