Sortly Software

Sortly Software

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FrontRunners 2021

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About Sortly

Sortly Pro is a cloud-based inventory management solution that caters to small and midsize businesses across various industries. Key features include activity tracking, location tracking, inventory management, barcoding and audit trails. Sortly Pro enables users to add notes or tags to items, which helps them to search and track items by quantity, price or product information. Users can highlight photos to pinpoint a specific object and back up their data and resources. The solution also allows users to print customizable QR labels for items and scan UPC, ISBN and EAN barcodes to search for specific items. Additionally, users can send reminders for loaned items, return dates or warranty expirations and import CSV files. Mobile applications for iOS and Android ...

Sortly Pricing

Free plan $0/month Advanced plan $39/month Ultra plan $99/month

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Available

Sortly Pro multiple items
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Sortly Reviews

Overall Rating

4.33

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Showing 1 - 5 of 82 reviews

Benjamin

Company size: 1 employee

Industry: Entertainment

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

February 2019

Perfect for Camera Equipment

Sortly pro has been great. I was in the process of designing my own custom app for tracking my equipment, but am glad I didn't go too far down that road before I discovered Sortly.

Pros

What I love about this software is how flexible it is... if pressed for time I can quickly snap some pictures of what I need to inventory, and come back later to fill in the details. Also, the custom fields really help me fit it into my own systems. Also, the more you use the software, the less time consuming it becomes because the information tends to be already input... now I mostly am just moving things around.

Cons

A lot of what I do is basically "Checking in" and "Checking out" equipment... making sure what SortlyPro says is in the case is actually still there... there's no simple solution for that... but I've worked out my own way of doing it. I also wish the "History" option worked better for what I do... would be nice to be able to easily see where a piece of equipment has been... but the current format for History is basically a very complicated list.

Brianna

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

August 2021

Absolutely no customer service

Pros

Pictures. Would be relatively easy to use with Pugh all the glitches

Cons

Have had nothing but problems with this program. It is very simple programming errors that they seem not to care about or address at all. Every time we have had issues, we try to call, but there is no number they just make you email. However I receive a response saying they will get back to us and then never respond from there. We are basically just communicating with a computer system with no human interaction. Problems we have: (1) website doesn’t communicate with app and is severely delayed. (2) Items don’t update when you edit them. For instance, I change a quantity on an item, press save, and it doesn’t update. Have to do that about ten times or more for it to register. Causes major problems. (3) when you move like items back into a folder, they don’t merge. So if you have 2 of the same item, move one over to a stage, and then move it back, it duplicates the item instead of merging back with the original. OVERALL LOTS OF PROBLEM AND ABSOLUTELY NO HELP ON BEHALF OF SORTLY. IF YOU ARE LOOKING FOR A BASIC INVENTORY SYSTEM WITH LOTS OF GLITCHES, THIS IS FOR YOU!

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2019

Great for small business inventory

We have an enormous amount of holiday inventory that we needed to keep track of with pictures. We use Sortly to help us keep track of what we use each season, which assists us greatly in purchasing of new product for the following season. It also helped immensely to track what items we had sold out of, so we were never in an oversold situation with our customers.

Pros

Having both the desktop and mobile versions was great. Easy to use, very intuitive and self-explanatory. Allows you to make it as complex or as simple as you need it to be.

Cons

Some small glitches, but those were easily fixed with updates.

Kevin

Company size: 501-1,000 employees

Industry: Chemicals

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2019

Easy to use for basic inventory needs

Overall Sortly has solved some of our problems with inventory management but to implement it on a wider scale it would be impossible to use as is.

Pros

Ease of use, simple to add and delete inventory.

Cons

Not being able to sort part numbers within the app. I wish there was a text only option to scan through inventory items easily without having screen real estate taken up by product pictures. The general layout of information, part number, lot number, etc should be editable. Especially the order in which it appears on the app. Labeling needs some help. Being able to set a specific QR code per item and reprint that specific one would be a really nice feature for inventory management. Being able to use a standard label printer to make labels vs using a sheet and standard printer. Or make your own thermal printer to use Sortly branded labels with the app!

Anonymous

Company size: 2-10 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

January 2019

Great system that has really helped our business

We have a wide inventory with multiple uses. Sortly has helped us consolidate information in one convenient location and given us the opportunity to see all aspects of our inventory under one 'roof.' The check-in/check-out process is quick and easy for anyone on our team and even though we don't use some of the tools that it offers, as our business grows it is nice to know that we have a system that can accommodate our diverse needs.

Pros

The software is user friendly, offers a lot of practical functions, and offers the exact needs for our business. Using it has kept us more organized, more efficient, and has saved us time and money.

Cons

The one feature that I would like to see added is the ability to move items in bulk based on a custom number, not the entire inventory.

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