TradeGecko Software


TradeGecko is a cloud-based inventory management solution for small to midsize retailers, wholesalers and distributors. The system combines inventory management operations and online commerce.

TradeGecko features a B2B e-commerce portal that allows users to sell wholesale directly to retailers through customized storefronts. It also offers demand forecasting, customer relationship management (CRM), order fulfillment, accounting and sales reporting capabilities.

TradeGecko supports multi-channel sales and integrates with platforms such as Amazon, Shopify, Bigcommerce, Magento and WooCommerce. It also integrates with Xero and QuickBooks accounting solutions and supports multiple currencies and tax types.

Users can set reorder points per product and receive real-time updates to enable improved tracking and analysis. The solution provides customized reports with charts and graphs on inventory and sales trends. Users can add new customers or browse existing buyers and their order histories through a mobile app.

TradeGecko is available as a monthly subscription. Support is offered via knowledge base and videos.



224 Reviews of TradeGecko

Overall rating

4.37 / 5 stars

Filters:

Showing 1 - 20 of 224 reviews

January 2019

Melanie from Horze

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2019

Tradegecko review

Very good. They try to accommodate their clients and help each ones personal needs.

Pros

That it is adjustable to your needs and what you need can be implemented for you.

Cons

It doesn't always work 100% with other apps.

January 2019

Zahid from ProHeat Systems Ltd

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

A helful software

Pros

Nice interface, easy to use. Everyone at our organization finds it easy to use

Cons

It should have easy available option for similar product by number of vendors.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

Great free trial

Pros

I have been using TradeGecko as a free trial, and I have loved my experience so far. I think it is a very helpful and easy to use inventory system for the management side of my company.

Cons

The pricing is a little high, and I anticipate needing a lot of support if we go past the free trial. I haven't used their service line yet, so I can't comment on that.

January 2019

Peter from Flying Cow Design

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Very straight forward process

Pros

Service did as expected.
All expectations met.
Simple implementation.

Cons

No glaring 'cons'. Everything went smoothly.

January 2019

Karen from Klover Sales

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

We love TradeGecko

We've had a very positive experience with TG. The customer support via email is amazing, so we always get quick answers, and good guidance on any issues we have. Since we've been using TG for the last quarter there have even been some updates that have improved the systems so we are confident that the system will continue to get even more useful over time!

Pros

We switched to both a new e-commerce site and TradeGecko at the same time. We spent a lot of time setting up our e-commerce site but only after launch did we figure out that TradeGecko was the more important operating system for us. It was easy to get launched and much easier for our staff to use. It holds almost all our data in one place, so we can easily see customer info, their past orders, their payments, their discounts, our current inventory, what's coming into stock, etc. It works really well with Quickbooks and our e-commerce site. Easy to understand, accurate. We're sticking with TG for a long time to come!

Cons

There are a few things that could be more efficient in TG that require some manual inputting instead of bulk updating because fields are not available for download, or orders can't be edited in the way we need. They always have a workaround, which is great, but some of it is a little inefficient.

January 2019

Jean-Philippe from Brioche

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

Great value for money

Very good

Pros

Very powerful, very good features and continuing improvements

Cons

No integration between two Tradegecko users (say a customer and a supplier both using Tradegecko should be able to have their system "talk" to each other)

December 2018

Jennifer from NV Pets Sales and Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Love this Program

I love the intelligence feature. I use it daily.

Pros

Really easy to use and compatible with ship station.

Cons

No cons. I love this program and if i do need help an agent is just a phone call away.

December 2018

Pitsanu from Siam Board Games

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great inventory program

We buy stuff from overseas and not many inventory program (especially in Thailand) can handle multi currency and multi warehouse. It was a bit of a hiccup and overwhelming at first. But everything works after awhile. My personal experience is that no matter how good the program, it is still the user who will mess it up (by moving stock without entry in tradegecko, by selling without issuing sales orders....)

Pros

Multi warehouse.
Multi currency.
Multiple integration with other app such as quickbooks, shopify

Cons

Speed...
And report sometimes not accurate

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Ideal order management platform for a global business

My team and I are loving the platform and are using more and more of its features every time, such as the barcode and pick/pack system that was recently introduced.

Pros

I like how it follows the actual process and workflow of supply chain and procurement. From manufacturing, to managing sales, orders and suppliers, it has all the features under one roof, making it the brain of our business.

Cons

It is not open source, some features are not localized, running a business in China and the UAE requires some more adaptation, customization are a bit limited and need to be addressed as a feature request.

November 2018

Stuart from Brodie Cashmere

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

TradeGecko - pros & cons

A very good inventory system that I would recommend to other companies that want a clear and easy to understand solution that can be up and running quickly. New integrations are being added quickly, and this make for a strong package.

Pros

Very easy to use, quick to understand, and straightforward. Very quick to implement and intuitive. Customer service has always been open to new ideas, and seeing these ideas taken up and used is great.

Cons

TG needs an ordering and invoicing framework that works for fashion items. A single line for the product and colour option then vertical columns to fill out the sizes. That is the way orders and invoicing has been done in fashion since the beginning of time, and without this TG is hard for fashion businesses. To have a purchase order or invoice that has each style/colour/size variant on a separate line is massively tome consuming and needs to be fixed immediately.

November 2018

Cameron from Chenin LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

H Wines Distrubution & Import Director

Pros

I greatly appreciate that the platform does a very good job of keeping information in reports and charts for easy review.
I would like the moble app to have more options for the sales team and myself to make more adjustments on the go.
Another point is that the system need so much meticulous detail added at all times that if you do not then number are messed up. If you could stream like so the system could try to cagorize it.

Cons

The only thing I am not liking at this point is there is no specific way for me to compare years / months / weeks to each other without loading separate pages.

November 2018

Sody from Satechi

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Tradegecko Review

My overall experience I would continued to use Tradegecko and highly recommend it to others.

Pros

The software is very easy to used. Very user friendly. I run 3 different inventory system and I always find myself using Tradegecko the most. Sale orders are very easy to locate. Looking up product description is also very easy.

Cons

I really have no complains about Tradegecko. I am a very satisfied costumer.

November 2018

Russell from Prepper Gun Shop

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

November 2018

TradeGecko - Quality System

Overall, TradeGecko is a solid tool that I use every day and cheerfully recommend it to others.

Pros

TradeGecko is, for the most part, intuitive and easy to work with. In the course of a day of sales and customer support activities, I will move between Orders, Inventory, sometimes, reports and stock information. I can smoothly move back and forth and find what I need most of the time with few problems.

Cons

TradeGecko's infrastructure needs some help in the throughput department. On heavy-volume days, the software appears to bottleneck somewhere, and we'll either get slowed down, or have to do a browser refresh/cache flush to get focus back. Also, the filtering functions in the orders listings needs to be more flexible when using tags so we can get more exact results. Being able to do "NOT" comparisons would be a great addition.

November 2018

Miki from Elite Supps

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Very powerful & informative software

- Analysing most profitable SKUs and looking and trimming down width of catalogue is quite helpful with the customisation features and reporting in Trade Gecko - The CSV spreadsheets for bulk updating products, prices etc. is very powerful, helpful and saves much tedious time

Pros

- Ability to track & set up many different types of SKUs
- Ability to create additional tier of pricing outside of cost, wholesale & retail (example if you have a unique account with special pricing)
- Reporting and ease of building reports

Cons

- Inability to produce statements for tracking money owed (need to plug in with an accounting software such as Xero)
- At times the support phone calls, whilst very responsive and helpful, take a while before a solution is found

November 2018

Robert from Directly 2 U

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Review on Trade Gecko

Good, Professional.

Pros

Customer Support
Features
Easy to use
Time saving

Cons

Can be slightly challenging when allocating GST

November 2018

Mohammad Ibrahim from Savana Trading & Consulting Company

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

TradeGecko Review

Love it but would love the added multi-website fuctionality.

Pros

The software is easy to use and is customer friendly. The user manuals and videos are a lot of help for a beginner and allow him to review and understand the functionality of how the software works

Cons

Given the cost of the software, it might now be feasible for a company that is just starting but if gone for, this software does have some solid features. If running a multi-store website, TradeGecko might lack some features.

November 2018

bobby from TireOutlet

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Bobby

My over all experience is great with TradeGecko

Pros

Makes my job and my inventory issues had a breeze using the TradeGecko progam.

Cons

Don't have a Con yet supports me well as i said above.

November 2018

Sebastian from Indexcol

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Greate and helpfull to your bussines

Tradegecko help my company to increase the production and optimize sales and administrative issues, also give a powerfull overall situation review of the company

Pros

Usability, manage inventory, sales reports, inventory reports, company situation reports, integrate whit many apps

Cons

Dont have a good app for android and apple

November 2018

Clara from Pitusa

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

Wholesale Clothing Business Review

It has been good but customer service not always easy.

Pros

I like that you can have different stock locations, this makes it helpful for the different warehouses we have and store locations. It syncs well with Quickbooks and Shopify.

Cons

* I think there should be an easier way to move line items on a sales order or purchase order
* I think there should be an easy report that tells you what items you need to order to fulfill open purchase orders.
* The sales are registered in the month they are entered it would be great to run a report of sales that are finalized as per shipping.
* The Packing Lists could be more user friendly

November 2018

Joel from Meridian Tile

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Good program, good support

Overall, very happy. Allows us to process orders from multiple sources and manage inventory.

Pros

Once set up, it is easy to use. Integrations with Amazon and shipping software work well.

Cons

Set up takes some time and effort. Integration with Quickbooks could be better