TradeGecko Software


 

TradeGecko is a cloud-based inventory management solution for small to midsize retailers, wholesalers and distributors. The system combines inventory management operations, critical business applications and online commerce.

TradeGecko features a B2B e-commerce portal that allows users to sell wholesale directly to retailers through customized storefronts. It also offers demand forecasting, customer relationship management (CRM), order fulfillment, accounting and sales reporting capabilities. 

TradeGecko supports multi-channel sales and integrates with platforms such as Amazon, Shopify, Bigcommerce, Magento and WooCommerce. It also integrates with Xero and QuickBooks accounting software, and supports multiple currencies and tax types.

Users can set reorder points per product and receive real-time updates and reports to enable improved tracking and analysis. 

TradeGecko is available as a monthly subscription and offers a free 14 day trial for interested parties.

 

TradeGecko - App store
 
  • TradeGecko - App store
    App store
  • TradeGecko - Intelligence
    Intelligence
  • TradeGecko - TradeGecko on iPad
    TradeGecko on iPad
  • TradeGecko - Sales reporting
    Sales reporting
  • TradeGecko - Sales order report
    Sales order report
  • TradeGecko - Variants
    Variants
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8

163 Reviews of TradeGecko

 

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Software Advice Reviews (10)
More Reviews (153)

Showing 1-10 of 10

Mark from Crazy Shot Photography
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Seamless integration with Shopify and Awesome B2B functionalities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I been using Shopify for quite some time now and Shopify has limited functionality when it comes to managing stocks level and sometimes stocks may not be accurate. I was looking for an inventory that works well with Shopify and TradeGecko so far is the most stable. Also the B2B platform is a win win for us, I don't need to hire a web developer just to create our own site! This is superB! Clean design and simple looks and feel.

Cons

Hoping to support Dropshipping soon on future plans and also !This make the platform perfect! So far the system is good!

 
 

MDH from next engineering
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to setup and to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Price is well above any average

Pros

acts as inventory system and sales recording tool, available to access from any where including iOS version

Cons

We were attracted to the software as it promised images for every product, however the image is only a thumbnail that can not be enlarged for either Quotations or inventory list, and that could have been a very good advantage

 
 

Tyler from FCTRY
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Useless

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You are better off getting quickbooks.

Pros

Tradegecko has a very pretty interface but lacks any robustness whatsoever. It's easy to navigate. Really friendly customer service.

Cons

Reporting is god awful! It's as if no one at the company had ever worked in sales before. What Sales Manager runs reports on when orders were taken in but not when it ships? You can't run a report by ship dates! There is an API limit which makes the whole inventory aspect of TG useless when it interacts with our warehouses' software. We can't rely on the Inventory in TG at all. We even offered to pay more money to get our API increased. They couldn't do it. I have to use multiple screens to process orders. The reporting is one of the biggest pieces of garbage with TG. I absolutely hate this program and find myself yelling at the computer because it is so bad. Too many horrible aspects to TG to mention in one review. Don't do it! Don't buy it.

 
 

Kristof from Prodeals
Specialty: Automotive
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Basic plan

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

- Add additional languages: dutch / french / german
- Make own translations / rename possible (example: products and variants being able to change/rename or translate to own choice)
- Tradegecko support: receive an email confirmation when opening a new ticket or replying in a ticket. Only replies by tradegecko are email notified. I, for example, open the same ticket 3 times in a row as it disappeared after a couple of minutes with any feedback = it appears that the support team moved the ticket for further investigation and there for it was disappearing in my account (MY ACTIVITIES)

Pros

Fast and reliable website / webportal = cloud based
Ipad app
Intelligence functions
Magento connection
Had a problem with the Magento stock status, took a while to explain, understand and proceed but an adjustment by the tech team saved us = so big ups for standing open for malfunctions/adjustments!

Cons

- Limited magento connection: not fully supported (tax class / discounts / excl tax price / visibility setting / categories)
- 3PL Exporter: sales invoices = 5 templates available but not 1 of them contains all data. For European law we need to extract a monthly overview of all the invoices included company name/company number / total price/tax price / tax class. In order te get this data I need to export basic and quickbooks template and then mix 2 complex CSV files... Would be an improvement to provide an template that contains all data of provide custom template on request.
- branding & identity: limited invoice text = Terms and Conditions?
- branding & identity: there is no preview function to see the different Document Specific Settings when making an adjustment
- inventory products: import new products = not able to include the re-order points (CSV) = manually editing afterwards
- inventory products: update existing products = not able to change the re-order points in bulk (CSV)
- inventory products: bulk actions = there is no publish to magento feature (publish to underlaying variants)
- inventory variants: there are no selection boxes at the left (like with the products) = not possible to bulk edit variants / publish to magento / publish to B2B
- B2B eCommerce Platform not available for the basic plan, why does it show up in the menu left and in the product edit/bulk edit screens?

 
 

Jeremy from ITC AQUATICS
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Trade Gecko is simply the best solution we have found

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Have been really happy with the change to Trade Gecko, like the fact that thy are devloping new features fast and integrating with other web platfoms.

Pros

Ease of use, clarity, support, flexibility, integration with multiple channels good value for features

Cons

Data coherence when dealing with 3rd parties. We have had sync problems with quickbooks but in the end they were sorted.

 
 

Kevin from Office Heaven Pty ltd
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Love Trade Gecko - the simplest and best system there is

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love this product and for what it costs its well worth it. Has helped streamline our business enoromously

Pros

Very intuitive, easy to use, simple to understand and integrates easily with Xero etc. Has streamlined all our processes

Cons

Some issues with importing large quantities of data- have to break it down rather than being able to do one large import

 
 

Ashley from Eighty Eight Store
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

All round great sorftware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use and very nice clean UI. Multi currency options with Sales for Amazon channels is great.

Cons

Sometimes slow to load pages and shipping options could be better with tracking options and order notes.

 
 

Jennipha from Skin Elegance International LLC
Specialty: Consumer Goods

October 2015

October 2015

The Trade Gecko Inventory System and B2B ordering are great

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software systems are easy to use. They make keeping track of inventory easy. I find the software easy to use as a person new to retail and wholesale sales. The B2B system works really well and our clients find it easy to use. The customer service is excellent. I have found the staff to be very helpful and respond promptly when a problem is raised. I also like the way the software is constantly improving as Trade Gecko listens to the needs of their customers and finds workable solutions to add to the software. The fact that it was started by New Zealanders also is brilliant given we are 'Kiwis' too :)

Likes Least

I have nothing negative to say about the product and vendor.

Recommendations

Trade Gecko inventory software and B2B online ordering software are a perfect solution for those looking for an efficient and easy use systems that make those aspects of running a business stress free and easy. It is easy to understand for those new to these aspects of running a business.

  Response: Alicia, TradeGecko Pte. Ltd.

Date: October 2015

October 2015

 

Dear Jenni,

Thanks for the awesome review! Glad to you know that you love TradeGecko, and we truly appreciate the support!

 
 

Tracey from Skin Elegance Intl LLC
Specialty: Consumer Goods

October 2015

October 2015

Great system

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been using TradeGecko for almost a year now. I love that it was relatively easy to populate, and that there's always great support from the team, the few times I've needed it (and they are keen to listen to suggestions for ongoing development) - but I really love that my wholesale customers can order B2B from the site, and my WooCommerce store links into it too - so both my wholesale and retail customers are easily managed.

Likes Least

This is a relatively new program, so there are sometimes things that are not quite as I want them yet (e.g. a certain report isn't available yet) but the team are willing to listen to suggestions and send them through to the development team for inclusion in the (hopefully not too distant) future.

Recommendations

Check that you can get good, fast support when needed. When we were setting up, TG team members skyped us for truly personal service!

  Response: Alicia, TradeGecko Pte. Ltd.

Date: October 2015

October 2015

 

Dear Tracey,

Thanks for the awesome review! We are delighted that our B2B eCommerce Portal has come in handy. We are looking to buff up on our reporting and analytics so you'll definitely see them in the near future! Appreciate the support and have a great day!

 
 

Simon from Spartan Precision Equipment Ltd
Specialty: Manufacturing

September 2015

September 2015

a fresh approach to manufacturing and trading, without the baggage

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The TG team have created enough smart features and functionality to enable most startups to scale without drama. Our business has grown 10 fold in under a year and TG is at the core of our business.

Likes Least

the growing wish list of fixes and features, most of which I don't need, but if I need a feature I doubt it will get implemented soon

Recommendations

check out the feature list and then the site forums for each product on your checklist to see if your key needs are working satisfactorily for the community

  Response: Alicia, TradeGecko Pte. Ltd.

Date: October 2015

October 2015

 

Dear Simon,

Thanks for the great review! We are glad to know that TradeGecko has helped your business to grow. We are always looking to improve the feedback loop and will be sure to look into your suggestions. Have a great day

 
 
 
Showing 1-20 of 153

Gerhard from LumNZ Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Sales department is great. Support is terrible. No integration partners in New Zealand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wasted my money

Cons

Support is non existent. If you cannot handle the software integration. Stay well clear unless you have a integrator that has experience and is knowledgeable around trade gecko.

Source: Capterra
 

Ashley from All Fire Affiliates

June 2017

June 2017

Somehow it keeps getting better!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

TradeGecko is constantly adding updates and new features making it fit existing needs and adding features that answer needs we didn't know we had! Very easy to learn, use, and teach to others. Favorite features include ability to add pack sizes, categorize and move variants, and just the over all ease of use. Not to mention, the aesthetics of the software are excellent.

Cons

I really have no serious qualms with the TradeGecko software. The only slight "con" I can think of is the rounding on Purchase Orders. While working on a purchase order fractions of a penny are acceptable (happens often when working with packs), however, when the purchase order is saved, the rounding changes the order total. Not a huge issue, but the actual purchase price doesn't always match the total Purchase Order price once saved.

Source: Capterra
 

Dan from Baabuk
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

TradeGecko covers 70 % of our needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fulfillment & Inventory

Pros

- Different currencies
- Different warehouses
- Integration with Shopify
- Exporter apps (to excel)

Cons

- Integration with Shopify not well designed (not possible to select specific warehouses).
- Sales Order stages do not reflect distribution/retailer/customer needs (link to stock adjustment).
- PO's releases not well designed.
- Backorder features not usable.
- Importing bulk orders not possible.
- and probably more stuff.

I was ones invited for a long discussion with a business analyst to share our business, issue, needs, etc. Apart from sharing, there has never been any follow-up.

Source: Capterra
 


June 2017

June 2017

An excellent stock management system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Having investigated dozens of inventory systems, TG is by far the best for our needs. Good points; compliant inventory valuation method, good reporting, easy import/export, multicurrency support, good 3rd party apps (inventory planner + shopify), landed costs, easy PO editing and roll-back, variant & combination products. This product acts as our "master" inventory across several channels.

Customer service is excellent and very helpful.

Cons

Could do with basic user role assignments on their 1 channel plan instead of upgrading just for this. More 3rd-party integrations would be good.

Source: GetApp
 

Luke from Pinks Boutique Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Amazing - business changing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is wonderful for integrating our front end sales channels with our physical logistics and accounting.

Pros

Cloud based, stock and customer management that seamlessly integrates our sales channels, suppliers, customers, and accounting plus much much more.

Cons

There are very few downsides to trade gecko. Possibly the ability to edit the pick notes etc to a format that fits better with our business. Plus it is the top end of the budget in price terms. This would be solved by allowing us to use 2 brands on the same platform to help spread the cost.

Source: Capterra
 

Adam from Chargebar
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Growing Together

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been with TG for some time now and have really grown to love the product.

Initially we had difficulty with our migration and implementation but the customer support team have been very helpful the the company continue to improve their product offering.

Cons

The cost is still quite high and we have some difficult with the current integration capabilities. The xero integration is still a bit of an issue, especially the transferring customer information between platforms.

Source: GetApp
 

Luke from Step Up Industries
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

We used this program for 10 months and have now paid alot of money to change from it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The only benefit was that we could export our years work into csv for another software company to onboard us easily

Pros

Has some good features and b2b, shopify link etc. we came from MYOB which had none of that, but after a years use with 5 staff hating it we could not continue with constant issues

Cons

Once you get into it. Trade gecko lacks even the most basic features. No credit hold. will not calculate accurate landed costs if your freight provider is different to your product supplier. reporting is a nightmare. all sales reports include tax, and are a "guide only" according to them. It doesnt have proper settings for xero link, so if you charge a customer freight it goes through as a sale with 100% gp. if you do a stock adjustment it just takes the amount out of your inventory, not to a stock shrinkage code. Worst part was no support in NZ, no partners who could help, and no training available. We spent a lot converting from MYOB to trade gecko (not including the trade gecko subscription), and have now spent more changing to something else that works for us. i would highly recommend having a good long trial with your own products etc before choosing this product

Source: Capterra
 


June 2017

June 2017

Just another half baked inventory management solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The best thing about TradeGecko is that it serves it's core purpose, syncing inventory counts across Shopify and Amazon (although we do not use the Amazon integration). It also has a modest collection of csv import/export features for managing inventory.

They also seem to be actively developing new features, which is nice. But this concerns me because *many* of the basic features still need a *lot* of work.

Cons

In a broad sense, the most significant con to TradeGecko is that most of the app feels "half baked". It seems that everything was developed to serve the specific needs of an initial core user base. This is particularly true of the ShipStation integration (be warned).

Granted, we wouldn't have much to gripe about if there were support docs explaining how TradeGecko works in the context of day-to-day business operations. Unfortunately, the docs don't go much further than explaining where the buttons are and what happens when you click them.

Apart from setting up the account and performing our first few csv uploads, we've had to fine tune *every* aspect of our TradeGecko workflow through *trial and error*. Not sure if I'm asking too much but this has been an awkward experience, especially considering that the support team, while responsive, has rarely attempted to truly understand our issues.

The whole dev team is focused on feature releases & rudimentary usability (which is also lackluster). They seem to have no concept of UX.

Source: GetApp
 

Heidi from Dirty Knees Soap Co.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Solid product, awesome support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time and prevents manual errors.

Pros

Seamlessly ties our systems into a neat little bow. Saves us a ton of time and prevents manual errors on our part - no more manual transfers of data from one system to another.

Cons

We have run into an occasional sync issue, but Trade Gecko's support jumps right into action to assist. And, sometimes the issue was simply a result of settings that WE entered.

Source: Capterra
 


June 2017

June 2017

Great solution but poor integration with accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use out of the box solution, nice interphase. The upload functions are great, which is ahead of some software solutions.

Cons

We linked tradegecko with quickbook. Up till today, tradegecko does not push information correctly to quickbook despite marketing it as having integration with quickbook. Cost of goods sold pushed to quickbook is grossly inaccurate causing us a lot of issues in managing our books.

Support is not good either. The solution promised never came and even when they said it's resolved, it is far from resolved. and yes it is only via email. So if you're in urgent need of help, it is pretty frustrating. We tried connecting tradegecko to shopify and it actually messed up our inventory numbers in shopify. I would say great solution idea, but poor execution. It is far from ready to be launched to be used.

Source: GetApp
 

Martin from Experience La Luce
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

We have used tradegecko since a year and we are really happy with the tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use.
Great features.
The tool is always evolving.
Good customer service.
Good integration with Woocommerce and Salesforce.

Cons

Sometimes it is slow to upload new products.
Answer from customer service can be a bit slow sometimes.

Source: Capterra
 

Shane from Auto Body Equipment Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great App moving from paper to online stock and B2B ordering

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Just keeps getting better, and the sales reporting is very good
inventory is displayed well with images

Cons

some of the detail is not enough for product descriptions, guess that is a simple pay off of simple!

Source: GetApp
 

Taylor from Native Roots

April 2017

April 2017

Trade Gecko is the Best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Changed from 3 or 4 programs to do our work on only one program, Trade Gecko.
Ordering product is easier than ever!

Source: Capterra
 

Taylor from Native Roots
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Excellent app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's just an awesome app that works well from day one. Never seen anything so wonderful. I'll continue to use this app forever.

Pros

Ease of use

Cons

Email

Source: Capterra
 

Bec from CleverStuff
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Worst Program I use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have never had an issue easily resolved with Trade Gecko. Constant errors with integration and even specialists listed on their partner page couldn't help. Nothing but headaches.

Pros

The idea of it was great.

Cons

Everything else.

Advice to Others

Don't do it.

Source: Capterra
 

jamie from greensourceheatingltd
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Simple easy no stress

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

love the layout love the service. Only down side of things is that I find the website a little slow on internet explorer for windows but find it very fast on google chrome.

Pros

fast on chrome

Cons

slow on internet explorer

Advice to Others

Keep up the great work

Source: Capterra
 

Jean-Philippe from Brioche Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great software for SMEs and beyond

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tradegecko is super easy to use and configure. They regularly add new features (without disruptions) and are super friendly.
Because we have an hybrid B2B and B2C model, the software is not perfectly tailored to our needs but it is way better than others we tried/investigated.

Source: Capterra
 

Eric from Distribution Scooter Tuning
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Trade Gecko radically changed our inventory system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When we found out about TradeGecko, Our inventory system got a whole lot better. Every team members can use the inventory, which we couldn't before and is very useful.

Pros

Easy and quick access to the inventory

Cons

During the first start up of the website, the stock adjustment is takes a longer time refreshing.

Source: Capterra
 

Eric from Distribution Scooter Tuning

February 2017

February 2017

Trade Gecko radically changed our inventory system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When we found out about TradeGecko, Our inventory system got a whole lot better. Every team members can use the inventory, which we couldn't before and is very useful.

Source: Capterra
 

Gayla from Siera + Celeste
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Wonderful Software & Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software is very user-friendly! The company is approachable and goes the extra mile to ensure you are pleased.

Pros

I like everything about it. It is user friendly and has a modern interface.

Cons

I have trouble with keyword searches. For me, they are hit and miss. it could be me.

Advice to Others

I love the fact that I can easily take items out of inventory if necessary. I would like to see a button at the top near the name of the product stating that the product is out of inventory instead of having to drill into the main inventory itself.

Source: Capterra
 
 
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