TradeGecko software


192 reviews(4.5/5)
192 reviews(4.5/5)

TradeGecko is a cloud-based inventory management solution for small to midsize retailers, wholesalers and distributors. The system combines inventory management operations and online commerce.

TradeGecko features a B2B e-commerce portal that allows users to sell wholesale directly to retailers through customized storefronts. It also offers demand forecasting, customer relationship management (CRM), order fulfillment, accounting and sales reporting capabilities.

TradeGecko supports multi-channel sales and integrates with platforms such as Amazon, Shopify, Bigcommerce, Magento and WooCommerce. It also integrates with Xero and QuickBooks accounting solutions and supports multiple currencies and tax types.

Users can set reorder points per product and receive real-time updates to enable improved tracking and analysis. The solution provides customized reports with charts and graphs on inventory and sales trends. Users can add new customers or browse existing buyers and their order histories through a mobile app.

TradeGecko is available as a monthly subscription. Support is offered via knowledge base and videos.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 8

192 Reviews of TradeGecko

Showing 1 - 20 of 192

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  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Frequent Updates and Extremely User Friendly!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    TradeGecko has really helped us crack down on lost inventory, keeping special pricing accurate, and making sure that we're getting paid for the inventory being shipped out. This is exactly what we needed and we're very happy with the product and service!

    Pros

    The clean look of this program isn't just for looks, it's incredibly user friendly and intuitive. One of the biggest pros though is that they are continually updating the program and improving the use and functionality of the software. They're also very easy to communicate with and give feedback to if you can possibly think of an additional feature. We use this program in a slightly less traditional way and their team has been great about making sure it fits our needs in the way we use it.

    Cons

    We've used this software since "the beginning" unfortunately that meant that when they got a little bigger, we did see a significant price increase. That being said, though the pricing is a little high, it is still worth it for our use. Occasionally there are some small bugs but they usually get squashed quickly since they update so frequently.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Tradegecko from the perspective of an apparel company user

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This inventory management tool has a lot of bells and whistles.

    Cons

    We did not like the lack of back end administrative access - we had to escalate both small and large issues by help desk ticket, where a lot of the simpler issues should have been manageable from the user end.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Hendy Ono from Axis Petrochem Pte. Ltd.

    Number of employees: 2-10 employees

    August 2018

    Great Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to use. Data can be seen on mobile app.

    Cons

    Sometimes the format can change without notice. Reports are lacking such as inventory movement report. Shipment date cannot be post or pre dated when creating the shipments which is usually before the actual shipment date. Exchange Rates are not shown on Tax Invoice for GST reporting purposes when base currency is in foreign currency.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chris from Vulcano Tiles

    Number of employees: 2-10 employees

    August 2018

    Trade Gecko - Way to go!

    Ease-of-use
    Functionality
    Quality
    Support

    very user friendly. Allows the business to operate without having to spend hours trying to use the system. Ease of use for our customers.

    Pros

    Very easy to use. not over complicated.

    Cons

    Could provide more detailed reports - not the end of the world.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lou from Singlepoint

    Specialty: Distribution

    Number of employees: 11-50 employees

    August 2018

    Very basic software, terrible support not worth the price.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Do your homework, other inventory management systems offer much better features and functionality for same or similar price.

    Pros

    Im honestly having trouble finding a pro. Its cloud based? Yes but most offer this anyway. It does have reasonable integration with Xero(limited sync options), but most offer the anyway.

    Cons

    The actual software is very basic compared to what else is out there on the market. For example, you can only create purchase orders and associated landed costs in a single currency. So if you're an importer, and you buy from suppliers in another currency, there is no option for different currencies(which is likely f you import goods) for landed costs i.e. GST, Duty etc. So this means there is an overly complex and manual process required. There is also no drop shipping. You cant go back and edit invoices once created. You can only delete and redo.
    The support is literally THE WORST support I've encountered. Its basically email support with a cpl hrs of onboarding.
    All this would be fine if the software was sold properly for the price, its just not worth it.


    This review was submitted organically. No incentive was offered
    Review Source
  • Cynthia from E Commerce Store

    Number of employees: 2-10 employees

    August 2018

    Don't Bother

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a new customer I would think you would respond to initial request of support during the trial phase. That should be when you have your "best face on" trying to win new business. Nope. When their API call slowed my fast performing site from 1.2 seconds load time to over 10...and multiple emails to them. NOT ONE WORD of response. There are other options so if you are reading this thinking of trying them. Just keep going. Don't waste your time, we CEO's have better things to do than waste time on people who are clearly very defunct.

    Pros

    Barcode scanning, but it didn't actually work since you can't actually link barcodes to your Woocommerce interface so what is the point?

    Cons

    TOTAL LACK OF CUSTOMER SUPPORT. DON'T WASTE YOUR TIME EVEN TRYING THEM. KEEP MOVING. TAKE MY WORD FOR IT.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kunal from Maruti Suzuki India Limited

    Number of employees: 10,000+ employees

    July 2018

    Cheaper but an accurate system for inventory management.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Integrated with Xero and support multiple warehouses. A user-friendly tool to keep track of your inventory. A cloud-based application which integrates with QuickBooks. Provides useful reports. Multiple price lists are supported. Great Customer service. The flexible process of payments. You can even link your firm to an e-commerce website. You can track the shipping and manage suppliers. You get a lot of features offered by other similar application, at a lesser cost.

    Cons

    Technical glitches encountered while you use the application and the system takes a lot of time to load. Sending invoices is time-consuming. Absence of the print feature. Limitation in statistics. Inventory management requires more advancements and organization. More customization required in reports.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Tristan from The Carter Vaporium Matawan

    July 2018

    As a wholesaler, this software makes everything easier.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    -A more organized experience for myself and my customers. -Great customer service. -An awesome on the web experience. -Quick and precise stock control.

    Pros

    For the consumer and the seller, this software simplified the buying and selling process. The software kept all the products organized and sent out all my invoices on time. The way it was able to keep track of my stock as it was received and shipped out was extremely helpful due to the speed and precision. Where free programs would take a million steps just to complete a sale and track stock, Trade Gecko would do it all in one go.

    Cons

    The software was a tiny bit sluggish at times when I needed it to function quickly. That is the drawback for any product that must be used over an internet connection though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Raymond from Juicesir

    Specialty: Food & Beverage

    Number of employees: 2-10 employees

    June 2018

    Very responsive customer support, and they track your usage to see how it can improve

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    -customer support
    -constant improvement
    -see your usage and they upgrade it if they see it is useful

    Cons

    -price, maybe price is high for me because im in third world country. but it is helpful software
    -customer support somehow don't know how to give specific answer but it helps

    This review was submitted organically. No incentive was offered
    Review Source
  • thomas from auto clean

    June 2018

    been using this for almost 3 years now, not a single issue

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    app use is very easy and desktop view is a breeze, i use it every single day. We use it for 21 locations that our customer uses everyday as well.

    Cons

    wish i could see the customer viewer as well, sometimes the customers tell me they are seeing something different then i am

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Xinyun from The Golden Concepts

    June 2018

    Great inventory management software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Accurate inventory level, reduced out-of-stock situation, better sales analysis

    Pros

    TradeGecko is really user friendly and straightforward, but the best part is that they are constantly trying to improve and provide new features and integrations that are useful. Customer support is knowledgable and usually able to resolve any issues I face.

    Cons

    The mobile app isn't as user friendly as its desktop version and currently there isn't an Android version of the app.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • James from Horserail

    May 2018

    Moved from the blocky and frustrating Unleashed to the smooth and feature laden TradeGecko

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Just felt like a breath of fresh air in the inventory management world where programs often feel clunky and bogged down in old forms and reports.

    Pros

    How responsive it is, easy to use, clear and easy to read, flexible but above all the customer support has been some of the best I've ever experienced in business in general let alone from the software industry where customer service is often treated as optional.

    Cons

    Some of the reporting functions are still being developed....but due to there aforementioned customer service we know the desired reports are in the pipeline!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chris from CN FOODS

    Specialty: Food & Beverage

    Number of employees: 11-50 employees

    May 2018

    Has gone down hill

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Been using trade gecko for years and sticked with them as our business has gone strength to strength. However I feel they have really gone down hill. Before their support was great, now it feels like nothing is being done, all the time its users money but not them.

    Pros

    There are a lot of features. B2b portal is great. I dont think there are many softwares out there which do everything TG can do

    Cons

    A lot of things keep breaking and nothing is being fixed. Every time a new problem comes up, customer services just deny it until after about 5 or 6 emails you prove then they say their engineers have identified the problem and are looking into it. Although months later and still no update or no fix.

    Right now the sales app is broken in terms of sync issue causing duplicate orders to be put on the system (a real admin nightmare when you have to double check each time to make sure you're not sending the same order again).

    The import/export system is broken as if there are lots of people using it, it crashes and takes hours to upload a small file (critical if you are trying to load new products on the system or change pricelists).

    The picture system was changed however it does not update the main pictures. Plus you have to double upload pictures a lot of time for them to appear on the sales app

    The system often lags when creating/amending invoices when the server is loaded (you click save and after 1 minute it tries to discard your changes and start again, or just crashes).

    The shopify connection crashes if you're inventory is too big (few hundred products +)

    This review was submitted organically. No incentive was offered
    Review Source
  • Verified Reviewer

    May 2018

    easy use, fast service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It allows our teams in different locations to work seamlessly. As an owner of the company, we could supervise the orders, invoices and payment anywhere anytime.

    Pros

    The software is cloud-base, easy use and very powerful. It has different package to serve your needs. It is a good tool for wholesale business.

    Cons

    The software has limited mobile functions, especially in its intelligent functions, it has limited search criteria.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Bruce from R&B services

    Specialty: Transportation & Logistics

    Number of employees: 2-10 employees

    May 2018

    nice interface

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    nice interface. Very easy to use. I simply wanted to compare their service with another that I use and I think they may have the old one beat

    Cons

    with the inventory variants, there are no selection boxes. it makes it harder to edit multiple things at once.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Chuong from USA VAPE DISTRIBUTION

    Number of employees: 2-10 employees

    April 2018

    We've recently switched over to tradegecko, it has its ups and downs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It gets the job done, but the customer service is not that good.

    Pros

    I like that it keeps our inventory clear and precise, I can look and see exactly how many products I have and how many I would need to order to keep my warehouse stalked.

    Cons

    I do not like the payment system. There is no way to see when payment is made on the invoices unless clicking on each individual one, there are two columns, one that's created date, and one that's the last updated date, whether it's just payment or shipping or just from clicking on it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Joanne from Wooden Horse Homewares

    April 2018

    It has taken months to get to know TradeGecko and I wouldn't be without it now.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That I can contain all my inventory, customer base, selling tools and reporting in one program and also integrate into Xero accounting. The software has excellent functions and features and does everything I need it to. The TradeGecko team have implemented new functions and made improvements that have really made a difference.

    Cons

    The cost. It is a high cost to pay per month for software.
    It has taken a long time to get to know the product and therefore utilise the features.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    April 2018

    Great Inventory Management System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Inventory management.

    Pros

    Literally the only software that we have ever used that can connect multiple selling channels and successfully sync inventory.

    Cons

    Somewhat challenging to add products and variants. Takes quite a bit of time to learn and to get used to.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • David from Toys

    February 2018

    Illegal Practices

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Considering their enormous price hike it's not Work taking about anything that is a Pro. Stick to your contract and don't rip people off.

    Cons

    I have been with Trade Gecko for two years and everything is swell, but yesterday we got a bill, when we were paying monrey - a mind boggling 175% increase without notice. What is stopping them increasing it per month.

    Very dangerous platform.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Cloud Inventory

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    An integrated system; inventory to accounting

    Pros

    This is a useful system to manage inventory items in the cloud. It integrates well with Xero, our accounting platform.

    Cons

    Some of the processes are clunky and burdensome; many reports don't work as well as they could and provide useless information

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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