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CGM LABDAQ vs WindoPath

CGM LABDAQ vs WindoPath

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Overall Rating
4.4 (44)
4.2 (31)
Ease-of-Use
4.3 / 5
4 / 5
Value for Money
4.2 / 5
4.1 / 5
Customer Support
4.4 / 5
4.5 / 5
Functionality
4.4 / 5
3.9 / 5
Last Review Written
June 3, 2022
June 29, 2022
Pros/Cons
  • Pros

  • The cumulative report is excellent helps doctors to follow patient progress easily. Also helps to determine if current results jive with previous results.
  • I have had excellent conversations with rep. She is helping me with the program and has assured me that she and others will help me all the way through this process.
  • Clients are very happy with our report formats and are attracting more accounts.
  • Cons

  • The gaps in between some panels, no continuity. A lot of added features that's needed is costly.
  • Some of the management report names are confusing as far as what the report will actually be.
  • We did get trained and went over all the steps on how to operate the program, but when it came time to run live samples, we encountered different problems than what we saw in the "practice" run.
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  • Pros

  • I love the ease of use and the potential for customization to your needs with WindoPath. I use daily and have had a great experience.
  • The WindoPath software has great ease of use and the ability to customize the system to our organization's needs.
  • The sales team at Psyche is an absolute dream team - they were super responsive, communicative, and adapted to our many needs.
  • Cons

  • We do not have the latest update so I feel as though it is unfair to place judgement.
  • There is no saying they can't do something. They make the system work for you not you working for the system.
  • Not easy to remanded it after you make a mistake or typo.
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Pricing Range
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$
$
$
$
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$
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Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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