The software, all in all, is very sluggish. Toggling through items on a page or shifting through pages was very testing for me.

They  genuinely want to help you succeed, and that is something you just can't find anywhere else that writes and supports software.

The software is very user friendly. It is not complicated to learn and switching from screen to screen is flawless.

Great Support team at Arborgold and CSR was awesome.

The 'costing' system is awesome. If you know your breakeven point the costing system will show you instantly where you are financially.

Customer support is quick to offer advice, solutions, or changes to improve functionality. Frequent updates and training videos are helpful to learn the variety of features.

Ease of use and quick access to customer support.

Very professional and nice to show our clients a quality product.

The ability to use multi-day projects. The SCM is great, and this really helps with our inventory counts.

Are you tired of spending money to generate leads to get the phone to ring, to only lose the message and forget to call them back. Do you need help following up on bids you gave to a customer.

There are so many things that I'm enjoying about this software. One that stands out is their ability to make upgrades and changes that suit your company's needs.

Can be difficult to think through and transition from old processes to getting Arborgold setup and staff acclimated.

Customer service is excellent. Great response time and very helpful creating templates and answering questions.

Every single customer service representative I've interacted with has been top notch and incredibly friendly and helpful.

The biggest complaint I have is not being able to any invoicing, accounting, deposits from Mobile Estimator.

The software is easy to use and works great for our busy Tree removal and trimming company.

I was really stressing annual renewals this year and Arborgold was there to help. After watching a webinar I saw that they could provide the support I needed.

They have many webinars to help with everything.

I have had many great experiences with the team as far as any help I need.

Love having everything organized and easily accessible.

I gave way too much of my time to this inferior program.

Their tech support is outstanding, their customer service is excellent. I've had programmers make appointments with me very, very early in the morning because I'm on a different time than they are.

The team is always courteous and patient and provides good customer support very helpful and I always get the problem solved quickly.

They always answer my call and walk me through anything I need. The representative and the team are great.

Great online training programs. Easy Quick book exporting.

The best balance of simplicity, full functionality, and cost I've ever seen.

Once set up, it helps you stay on track of your fertilizer rounds and enables you to grow rapidly if you choose to.

What I am quite disappointed in is the switch to online hosted software run by Real Green. They are pushing companies to use their online software at a ridiculous cost.

Many reports and such can be easily pulling the wrong information with a simple mistake of not clicking a box, or clicking a box we shouldn't have.

Most of us like the fact we can see a good bit of the customers account information from the Customer Details screen without having to hop from tab to tab like in SA4.

Almost everyone in our industry uses QuickBooks - and it is the biggest pain in the butt - and I mean HUGE that SA doesn't integrate with QuickBooks.

Can do many things within their software they have available. Tech support is always a delight to deal with.

I love that it is internet based and I am able to log in anywhere. The functionality is a big improvement over the SA4 version.

After 15 months this system cost me unmeasurable losses.

One of the BIGGEST nightmares with SA - is that it doesn't play well with QuickBooks.

It seems to me that RG is working awful hard on trying to stretch beyond their wheel-house.

Response to tech support requests takes days. We had SA5 a few years ago, then went back to SA4, then came back to SA5 thinking they had the bugs worked out, but sadly, not so.

Service assistant is great. We love it and the team that works behind it.

Service assistant was great, then they decided to be cloud based so they could sell sell sell.

Over priced, the support it terrible, it is impossible to get in contact with finance and the sales team lies and tells you the software can perform in a way it can't to stick you in a contract.

What they forgot was to make it work first. They seriously need an internal IT and coding department because what they are doing doesn’t work.

You clear out the report, start over - and again a different number. It's difficult to provide accurate numbers to your boss when you aren't sure yourself if they are correct.

Overall, it was easy to use after learning the basics. The mapping and scheduling functionality is this softwares best feature.

Our main area that we enter info for our customers is the Work Order. The function of that is so bad that we use SA4.

Customer support group is excellent. Why the development group can not, or have chosen not to correct the 2 issues that I just addressed, is beyond me.

Operating a small business myself, I have found that finding what you are great at and focusing on that is the key to success.

It is unacceptable to have a system go down for all the online users.

Spread sheets and QuickBooks at $/month  is a much smarter option, unless you just like throwing money out of the window.

Easy to navigate and intuitive. Very easy to find different features and reports.

When you have to have a setting in a different platform to work in the intended platform, doesn't make much sense and it's very confusing.

Terrible experience and for months I have tried to get support and can't get any.

US Dollar

Arborgold is a cloud-based business management solution that enables landscaping companies to manage business operations such as proposals, sales, service scheduling, marketing and customer communication. The solution focuses on complete business management starting from drafting proposals to invoicing and payments.

Arborgold features complete job management, which enables users to manage appointments, schedule jobs and communicate with field staff. The intelligent routing functionality of the solution automatically routes the field service staff using the best possible routes, which they can view with the help of the mobile application.

The marketing management functionality of the solution allows users to automate multiple marketing functions such as renewals, prepay letters, emails, follow-ups and thank you notes. The sales module enables users to engage with prospects and sign them up for services.

LongDescription

Employee Management

Electronic Payments

Time Tracking

Customizable Reports

Activity Tracking

Equipment Management

SMS Messaging

Dispatch Management

Job Costing

Route Optimization

Contract/License Management

Task Scheduling

Electronic Signature

Invoice Management

Timesheet Management

Customer Database

Recurring Appointments

Chemical Usage Tracking

Job Management

Calendar Management

Customer Portal

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Self Service Portal

QuickBooks Integration

Landscape Design

Mobile Access

Inventory Tracking

Real Time Data

Groundskeeping Management

Routing

Client Portal

Service History

Email Management

Inspection Management

Alerts/Notifications

Work History

Reporting & Statistics

Reminders

Time & Expense Tracking

Automated Scheduling

Estimating

Work Order Management

Customizable Templates

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

For Arborists

Real Time Reporting

Irrigation Tracking

Photos/Images

Inventory Control

For Lawn Care

Job Tracking

Quotes/Estimates

Drag & Drop

Customer History

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Vegetation Mapping

Inventory Management

Activity Dashboard

Commenting/Notes

Lead Management

Email Marketing

Sales Reports

Role-Based Permissions

Workflow Management

Reporting/Analytics

Search/Filter

Location Tracking

Third-Party Integration

Barcode/Ticket Scanning

Performance Management

Data Synchronization

Collaboration Tools

Data Capture and Transfer

Productivity Analysis

Price and Cost Calculations

File Storage

Real-Time Updates

Customizable Branding

Prioritization

Secure Data Storage

Checklists

Web browser (OS agnostic)

$119.00 per month/per year.  Contact for pricing based on need.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Arborgold

In Person

Live Online

Webinars

Documentation

Videos

RealGreen's all-in-one solution was built by and for the green industry. With 40 years of experience, we always show up to work for you. Whether you’re in the lawn care, landscaping, or arbor care industries, we have the right software and marketing services designed to work the way you do.

Automate day-to-day tasks.  Optimize routes. Estimate in seconds. Sell and upsell in a few clicks. RealGreen’s integrated green solutions will save time, effort and money. And you’ll be able to manage nearly 20% more customers – without hiring additional staff.

RealGreen’s integrated solutions are designed to work the way you do and help you solve your biggest challenges. Whether you’re using Mobile Live to instantly connect with your team and your customers, Measurement Assistant to create fast, accurate estimates or Routing Assistant to optimize your fleet, RealGreen understands what your business needs to succeed. That’s why our customers report 7% higher growth after they partner with us.

Keeping your customers happy is essential. We can help you with that. With a Customer Assistant Website, your clients can access their account information on their time – to pay their bill, set up autopay or prepay plans, request or cancel service, or just ask a question. And Automated Marketing Assistant will send automatic, personalized, effective marketing messages based on your customer data. RealGreen makes it simple for you to build and nurture the customer relationships that are crucial to your success.

Available on any device at any time, Service Assistant® is the leading software solution for the green industry.



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