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PowerDMS

PowerDMS is a cloud-based solution designed to help public and private sector organizations manage the entire policy lifecycle through electronic signature capture, revision tracking and more. Key features include audit trails, po...Read more about PowerDMS

OperationsCommander

OperationsCommander (OPS-COM) uses one database for all parking and security management. The OPS-COM platform offers both a user self-managed portal and an entire administrative interface to customize the system. OPS-COM can be ...Read more about OperationsCommander

4.2 (9 reviews)

eFORCE

eFORCE Software offers agencies municipal court management tools that facilitate tracking the status and dates of events in real-time. Users may import and create citations, track fines, fees, restitution, and more. Organizations...Read more about eFORCE

Column Case Management

Column Case Management is a cloud-based software designed to help law enforcement agencies handle and streamline the entire case lifecycle, from intake to case closure. Supervisors can store collected evidence in a unified databas...Read more about Column Case Management

4.3 (3 reviews)

i3 Public Sector

i3 Public Sector is a cloud-based solution that enables government organizations to manage transportation, collections, utilities, court cases, and other operations. With a unified portal, users can easily monitor projects, track ...Read more about i3 Public Sector

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Visallo

Visallo offers a suite of data visualization tools and machine learning algorithms for investigative link analysis, data discovery, crime analytics and geospatial analysis. It is designed for intelligence and cyber analysts, law e...Read more about Visallo

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Omnigo

End-to-End Public Safety Solutions Replace Mug Books with a Biometric Solution that Tracks Guests Faces. Get Your Free Demo. Save time and get back to focusing on what’s most important with Omnigo’s intuitive, flexible Public Safe...Read more about Omnigo

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Kaseware

Kaseware is a cloud-based investigation management solution for corporate security and law enforcement teams in public, private, and non-profit sectors. This platform can help teams manage operations, cases, documents, plus more. ...Read more about Kaseware

3.0 (3 reviews)

WebEOC

WebEOC is an incident management solution that helps local, state, and federal agencies prepare emergency plans and promote situational awareness for unexpected events. It includes a resource request module, which allows emergency...Read more about WebEOC

4.0 (1 reviews)

Pipl

Pipl is an identity management software that helps investigators and fraud analysts gain visibility into current and historical information regarding specific individuals. The search functionality allows law enforcement, cybercrim...Read more about Pipl

Magnet AXIOM

Magnet AXIOM is a Digital Forensics software for Public Safety professionals designed to recover and examine evidence in a case file. The platform allows administrators to retrieve data such as browser history, deleted files and ...Read more about Magnet AXIOM

4.7 (7 reviews)

Veritone Redact

Veritone Redact is an automated AI-powered A/V redaction solution. It can scan and auto-detect various objects, such as bodies or faces, allowing users to blur out objects. Police can redact the faces of potential victims or witne...Read more about Veritone Redact

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VCM

VCM is a legal management platform that helps private investigators, law firms, claims adjustors and corporations manage administrative and accounting operations. It enables professionals to access case information, assign tasks t...Read more about VCM

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Rave 911 Suite

Providing 9-1-1 telecommunicators and first responders powerful capabilities for handling, dispatching, and responding to emergency calls more efficiently and effectively with location data, Smart911, live video streaming, georefe...Read more about Rave 911 Suite

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digiTICKET

digiTICKET is an eCitation solution that helps local and state government organizations to generate and manage violation tickets. The platform enables users to review, verify, approve, modify and exports tickets in PDF formats for...Read more about digiTICKET

5.0 (1 reviews)

CPTRAX for Windows

CPTRAX for Windows is a powerful alerting and auditing solution for the Microsoft Windows environment. It provides real-time enterprise-wide alerts and facilitates auditing of Windows and Active Directory environments and monitors...Read more about CPTRAX for Windows

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LEFTA

LEFTA is a web-based, fully customizable solution that provides a variety of training forms and reports used by most law enforcement agencies. LEFTA is a field training solution that allows field training officers (FTO) to track t...Read more about LEFTA

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GeoSafe

GeoSafe is tracking solution designed for first responders such as law enforcement officers, firefighters, and EMS personnel. It helps them navigate via GPS tracking and CAD integration. With its Query module, law enforcement of...Read more about GeoSafe

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Accurint Virtual Crime Center

Accurint Virtual Crime Center is a data analytics platform designed specifically for law enforcement agencies. WIth Accurint Virtual Crime Center, law enforcement personnel can analyze nationwide data from over 10,000 different so...Read more about Accurint Virtual Crime Center

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WeTip

WeTip 2.0 is an effective and innovative anonymous tip reporting system. WeTip 2.0 is redefining anonymous tip reporting with dedicated phone lines and configurable tip management system. You can collect tips via text, call or QR ...Read more about WeTip

4.5 (2 reviews)

Buyers Guide

Last Updated: March 16, 2023

Public safety organizations utilize law enforcement software to improve policing practices and establish trust and legitimacy with communities. Software tools replace manual efforts for tasks such as report writing, investigations, records management, and more. This prevents human error and facilitates proper operation of important public safety processes. Many law enforcement agencies are implementing these solutions to increase efficiency and improve outcomes, which is especially important in times of enhanced public attention to law enforcement tactics.

This guide explains the benefits and features of law enforcement software.

Here’s what we’ll cover:

What is law enforcement software?

Law enforcement software helps public safety organizations effectively manage crime investigations, reports, and data. It provides a range of features that add utility and efficiency to law enforcement agencies. The software system is an integrated platform that hosts the reporting, investigation, and case management tools needed to protect officers and their communities.

Common features of law enforcement software

Law enforcement software includes a variety of features depending on an organization's goals and needs. Here are some of the most essential tools to consider when choosing a solution:

Evidence management

Collect, document, and secure evidence on a centralized platform for easy access and sharing between officers and investigators. Store, transfer, and manage data from body camera footage, crime scene photographs, audio recordings, video surveillance, and other agency databases, as well as physical evidence and property.

Incident mapping

Track and visualize incident locations. Allocate resources, model risk management, and effectively direct public safety personnel.

Investigation management

Create streamlined processes to ensure smooth case investigation. Track information and documents related to cases, and share case information with departments, work units, and federal offices.

Case management

Create workflows that manage and track cases from start to finish. Manage all case documents, including court status, disposition, charges, and images, from a single location.

Dispatch management

Prioritize and record incident calls, identify the status and location of responders, and effectively dispatch responder personnel and resources to incident sites.

What type of buyer are you?

Law enforcement software addresses the needs of public safety organizations. Choosing the right solution starts with identifying the products and features that best fit your agency's needs.

Police department criminal investigations division (CID): CID personnel provide community policing and investigate all types of cases. Increase department efficiency with tools that make it easier to manage, share, and analyze investigation data. Evidence, investigation, and case management features reduce manual reporting tasks, so CID officers spend less time at their desks and more time out on the streets.

School district safety agencies: School district safety personnel manage and respond to incidents across one or more campus environments. Look for case management features that reduce the time spent manually creating reports. A dispatch management tool helps school districts track and manage security activity, locate information quickly, and coordinate incident response personnel and resources.

Crime scene investigators (CSIs): CSIs spend most of their time working in the field, securing and documenting evidence at crime scenes. Tools such as dispatch management, field reporting, and scheduling help streamline evidence collection and coordination of personnel and resources.

Benefits and potential issues

Law enforcement software has numerous benefits for both public safety organizations and their communities.

  • Streamline data collection and analysis: Store and manage large amounts of data in a secure environment. Share and analyze data with other departments and agencies to improve collaboration and decision-making processes. Streamlined data administration helps law enforcement personnel effectively manage multiple aspects of operations and investigations.

  • Build a repository of investigative information: A centralized database helps law enforcement leverage information from previously entered data, including specific details such as evidence items, family records, biometrics, and criminal history. Identify data patterns and trends to understand and anticipate crimes, allowing for proactive distribution of personnel and resources.

  • Use actionable insights for quicker responses: Incident mapping helps law enforcement track incident locations, detect crime patterns, and reduce recurrence of criminal activities. This feature keeps personnel informed of crime incident locations, improves response times, and guides allocation of resources.

Key considerations when purchasing law enforcement software

Look for law enforcement solutions with mobile functionality. The highly mobile nature of law enforcement requires mobile-centric software features. Mobile functionality lets agencies keep track of field personnel and allows responders to update their dispatch status, access information, and share critical data. Determine your specific mobile access needs, and shortlist only law enforcement software that meets those requirements.

Market trends to understand

Cloud solutions improve case management efficiency and security. Data security is a primary concern of law enforcement, and cloud-based systems are more secure than conventional ones. Cloud solutions facilitate the sharing of data with other departments and agencies, streamline evidence collection, and simplify case management.

Artificial intelligence (AI) enhances law enforcement operations. AI technologies are increasingly used for facial identification and enhanced search of images and video footage. These tools excel at spotting patterns and identifying outliers. AI video and image tools can learn complex tasks in order to match faces, identify weapons, and detect events such as accidents and crimes, according to the National Institute of Justice.