Easy to use, prefilled forms, great customer service, affordable, has pretty much all the features we use on a daily basis.

I was hesitant to try it again but after taking a second look, it’s an entirely different product.

As a funeral home that has two locations, we have two separate client numbering systems, but one Halcyon platform.

Great user friendly software for multiple locations.

It seemed like a very helpful program. However once I signed up I was sorry to see the customer service was really dissapointing.

Our rep is very responsive if we have any questions and has added features into Halcyon that are helpful for our business.

Death certificate total no longer exists when one key in a number selected. We want that feature back.

I could not ask for better. Very helpful and listen to suggestions to make Halcyon greater than it already is.

Ease of use, functionality and quick customer response time. Our funeral home is very pleased with the pricing program as well.

When leaving the computer to go to the selection room, upon returning, depending on the family and the time needed to select, updating will loose all the info already keyed from last update.

Very helpful by having all the information at your fingertips. As office manger, the Financial section is very user friendly as well as the software is also very helpful with gathering report figures.

The feature of having each deceased with their own computer file is very helpful. The file shows all family background, contract and payment information.

I am happy to say that we are completely satisfied with the transition and support that we require.

Over all the program is very helpful with having all the clients and financial information in one place at your fingertips.

User friendly great customer support always working priced right cloud based search features admin documents list.

We are eternally grateful to the Halcyon team for seamlessly integrating an extensive amount of data from our antiquated software.

Built-in reporting and analytics. Halcyon is extremely useful currently AND new features are being introduced on a consistent basis.

There is a problem with the program and the client numbering system. No matter which location you select the next contract number that appears is always based off  of the last contract entered.

It truly was a great experience and I love working with all the staff at Halcyon. They are very friendly and easy to work with.

However I was having trouble with adaption to the software and I felt frustration by the administration. I ended up canceling my subscription and was told that the $500 was not refundable.

The integration of Word and Outlook are amazing time savers. The new Ai feature is awesome.

Definitely helped as far as organization of emails and other important documents. Easy to use and also has a speedy search engine.

I would recommend any law office with a large client base or just starting out to invest in Smokeball.

It is intuitive and works seemlessly with Microsoft Word and Outlook; it provides excellent customer service; it is accessible from one's phone.

M a recent user, and am completely happy with the software, the customer service and the price. I recommend Smokeball to any small law firm.

This software is easy to use and all of my staff love it. It improves our workflow, makes us more efficient and makes every day more enjoyable.

I have been extremely happy with the move to Smokeball over a year ago. My billing has increased and the usage of the system helps me coordinate and keep up with my case load.

Implementation was super smooth and the support people are so responsive and helpful.

The document automation saves me time and headache with formatting. The integration features make sure that nothing I do is missing in the client files.

Time recording and billing are our favourite features. Smokeball allows easy file access in an organised platform.

The ease of organizing files and search capabilities are outstanding. I like the ability to work offline while traveling, and it has become an asset when working out of the office.

I love the customer support for smokeball. They are always there to walk you through things and help create a better system.

They also lack CRM functionality that many other providers are offering. Their closed API also makes it difficult to integrate with other software providers.

The integration with Microsoft Word and Outlook are great. Unlike other software programs, they work all the time and are easy to use.

Smokeball tech support is readily available and fantastic. There is so much functionality to what this software can do.

AI time tracking could be great feature if it continues to improve. Like the UI and the always available in the cloud feature.

Easy to use, easy to implement. Customer service is excellent they are always willing to improve their product and help with issues and questions.

The ease of the program and the ability of the support staff to make changes to the software to  specifications needed. The time saved with the use of this program is incredible.

They seem unconcerned about security issues that result. Fixing invoices is problematic.

The ease of integration for the products that I use is excellent and seamless. The time tracking capabilities help make sure that I don't miss a billable.

The billing features are what I like most as the the firm admin. It is extremely user friendly and helps me to stay on top of our accounts receivable.

No accounting or linking with QuickBooks. The offered document template set ups by their staff are poorly executed.

The biggest drawback for me is the inability to customize containers for info that we would use in our office setting.

It's very intuitive, efficient, and their support team is always helpful. I've called a number of times, and they are always easy to talk to and help answer my question.

Can overstate the quality of the program, the ease of use, and the customer service and support.

Everything is in one place and looks fantastic. Client's info, documents, notes, calendar items, billing, it's all in front of you.

It's difficult to switch from Plaintiff to Defendant if you open a case the wrong way, especially if you already have a lot of information in the case.

No sales tax calculation makes me unable to use the billing feature.

Great product but still lacking in essential features.

In other words even if you stop using their service you will personally have to still keep paying.

Smokeball has been an excellent practice management program for us, and their staff are prompt and helpful in helping with our needs.

Luckily for us, Smokeball is everywhere we are. With help from Smokeball's cloud-based system, we were able to transition to working from home very quickly and easily.

Excellent, saves time and helps me earn more money.

US Dollar

Halcyon Death Care Management Solutions has features for human resource tracking, financial management, form libraries and reporting. Whether you have one location or locations in multiple states, provinces or regions, Halcyon's deathcare management solutions can handle the job. With its powerful DCMS, staff can manage their funeral home or crematory in a fast and cost-effective way. Users are able to maintain each client's personal and financial information securely, as well as generate forms, contracts and more.

LongDescription

Case Management

Status Tracking

Pre-Need Management

Customizable Reports

Document Storage

Financial Analysis

Contract/License Management

Financial Management

Calendar Management

Template Management

Merchandising

Multi-Location

Contact Management

Inventory Tracking

Cremation Management

Forms Management

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Customizable Templates

Customizable Forms

Appointment Management

Records Management

Third-Party Integrations

Document Management

Inventory Management

Financial Reporting

Access Controls/Permissions

Client Management

Task Progress Tracking

Task Management

Order Entry

Electronic Signature

Order Management

Invoice Management

Customer Database

QuickBooks Integration

Invoice Processing

Receipt Management

Accounting Integration

Event Calendar

Donation Management

To-Do List

Contact Database

Document Generation

Contact Halcyon for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Halcyon Death Care Management Solutions

Live Online

Webinars

Documentation

Smokeball is the only cloud-based legal case management software that also runs from your desktop. Manage all of your matters with collaborative case management; customize your commonly used forms with a single click in document automation; pull up-to-date local forms from our library of 20,000+ court documents; track your billable hours across programs without a single click; bill, e-file, and collect all in one place. Try Smokeball law manager software and see all of its benefits for yourself!


Deadline Management

Document Templates

Time Tracking

Trust Accounting

Activity Tracking

Timer

SSL Security

Credit Card Processing

Timesheet Management

Docket Management

Communication Management

Document Capture

Customizable Fields

Collaboration Tools

Full Text Search

Conflict Management

Accounting

For Legal Professionals

Document Classification

Audit Trail

Version Control

Client Portal

Workflow Management

Email Management

Reminders

Time & Expense Tracking

Billing & Invoicing

Document Automation

Expense Tracking

Automatic Backup

Case Notes

Built-in Accounting

Summary Reports

Drag & Drop

Secure Data Storage

Archiving & Retention

Microsoft Outlook Integration

Legal Case Management

Search/Filter

For Family Law

For Lawyers

Electronic Payments

Billable Items Tracking

Bank Reconciliation

Configurable Workflow

File Sharing

Real Time Reporting

Billing Rate Management

Windows 8

Windows 10

Smokeball offers different solutions depending on your needs, from cloud-based billing to complete firm management.

Halcyon Death Care Management Solutions vs Smokeball

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