Chatra

Intercom

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Ratings & Reviews

Overall Rating

4.77 / 5 (417)

4.53 / 5 (677)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 19, 2020

February 12, 2020

Pros/Cons

  • Pros

  • The user interface is great! Chatra is very intuitive and easy for anyone to use.

  • No frills, and it's easy to set up. A great option for getting a chat set up without too much hassle

  • Cons

  • t does have limited functionality which can be a downside, but overall I like this better than Drift.

  • i wish all of the features were free but of course that is unrealistic and certainly the developers of this great product deserve to be compensated for their hard work!

  • Pros

  • They offer a special deal for startups. I like how powerful the tools are and how they try to answer livechat questions without an operator present if possible. Seem to be improving all the time.

  • Easy interface makes it very convenient for us to handle and manage chats and monitor those.

  • Cons

  • It can be hard to manage a ton of chats at once because there aren't a lot of ways to sort the chats and what not but overall I don't really have any complaints.

  • The interface is a bit confusing to figure out when first starting out. Once you get the hang of it, it works great!!

Product Demo & Pricing

Demo

Pricing Range

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Advisor Recommendations & User Awards

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots