Chatra vs Zendesk Chat

t does have limited functionality which can be a downside, but overall I like this better than Drift.

i wish all of the features were free but of course that is unrealistic and certainly the developers of this great product deserve to be compensated for their hard work!

If you use in bulk the pricing really adds up like lots of agents you have to pay for each one - however, the ROI if you use it well and have a good product is pretty high

I wish there were more chat window customizations without the need of a developer. Things like being able to more fully customize language that appears in the chat window would be nice.