WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.

It was an awesome experience. Thanks to whole whatsapp community for bringing it up.

This is a good (zero cost) solution to an alternative way of text messaging or calling. User friendly and good quality.

I really like this app for communicating with friends and loved ones when traveling. It is a great resource that doesn't require extra payments.

A great method for communication with the greater international community. Often prefer to use this.

I do like how easy it is to use and the Gif selection is awesome compared to other message services I have used in the past.

Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.

It had a good interface and easily to connect with old friends camera screen was good and status was interesting.

I always use this to call my family since I'am in abroad it so good and consume only low data for internet so very low cost and good for savings. Also clear and video quality is good enough.

Very easy to communicate and utilize the features of the software. Good customer support, and easy to access.

Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.

I have been using WhatsApp for over 2 years by now and it has been a nice experience. Nice user interface, a good set of features.

I think that you can integrate the Mobile App and the Desktop App together. I also like that the quality of call esp for 1-1 are superb.

It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.

When I am talking with my friend through vdieo call what's app still work perfectly on poor internet connection and when I share some pictures its download automatically with good quality.

I also especially love the seamless integration with its web version, which can be a lifesaver if you are working on your computer on a busy day, unable to check your phone.

What I like most is the ability to communicate with friends and family all over the world. I also love how I am able to make phone calls.

It's really user-friendly and easy to use and as long as the internet connection is good the rest will be just perfect.

What bothers me is that it can be used for illegal activity because of the design of the app.

This is an amazing messaging app. I love being able to make international calls with ease.

No Whatsapp App for PC alone without your phone being around you. Poor Security Responses When Grouped are Hacked and Admins are changed by the Hacker.

Lastly, i love how i have access to a lot more gifs on this software, makes the chats so much more fun. Great for messaging with people across the world too.

My overall experience with this app has been amazing this is one of my top favorites apps I use on a daily basis.

We have used the application to directly engage our potential clients and existing clients and in the process made our selling process quite easy.

No so many options to customize it and code might give you trouble on the integrated websites.

Never had any major problems. Best CRM out there for the price.

Great software and has lots of great features so you can connect with your customers. My customers are always pleased with their chat experience and I appreciate the Sales IQ Product.

Good that it's connected to the CRM part and there are lots of customizations possible inside.

Seamless integration with the CRM, and a mobile app that actually works, and the ability to have sales, support, and any other departments you have work together to help customers.

Easy to use and very reliable. Have been using the software for over a year.

The pricing scheme is flexible enough to meet the capacity of startups and small businesses, as there is even a free-of-charge plan available.

The customer service is really good. Create a channel of communication and attention with visitors to your website that opens a wide range of business possibilities.

Allows customer engagement which helps with the selling process as well as building customer relationships.

Chat emails sent to clients via zoho email address (not branded / my domain). Chat email transcript template is ugly.

Customer service was exceptional. I am very pleased with the response time when I presented my issue.

If you have gaps in coverage, the missed chat queue is not as well refined as it should be.

Sales IQ has been great for my business. It has an intuitive interface and it is a great way for me to generate leads and acquire potential customers.

The option to integrate it into our website is excellent, very easy to integrate and the system provides a code to do it yourself.

The customer support is severely lacking. Will schedule video calls and then send emails 3 minutes after the initial start time stating they can't join because they are too busy.

I love that SalesIQ integrates well with other Zoho apps like the CRM, we can chat history in the CRM.

Ease of implementation and ease of use. Very little coding needed to add to existing website.

We are a small company, so any missed interactions with customers is painful.

For example the chatbox popped up and stopped someone from filling out a pop-up contact form, although it might be rare this would happen.

I love the tracking it gives our digital marketing efforts.

We implemented Zoho to add chat to our website. We tried out the paid version with the bot, but was a little complicated to set up so went to the free version.

The configuration with our sites were a bit difficult, especially with wordpress.

We're in the process of rolling the chatbot out on our site and it works great. It took us a little bit of doing to figure out, but we're extremely pleased.

Zoho Salesiq allows me to know who is on my site, I can identify those who return and realize if they are investigating my business or are interested in doing business.

US Dollar

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. 

WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. 

WhatsApp is available as a free solution. Support is provided via an online help center. 


LongDescription

Personalization

Multi-Channel Management

Two-Way Audio & Video

Communication Management

Collaboration Tools

Batch Communications

Audio Calls

Mobile Access

On-Demand Communications

Multi-Channel Communication

Real-Time Notifications

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Chat/Messaging

Real-time Consumer-facing Chat

Multi-Language

Conferencing

Video Conferencing

Autoresponders

Third-Party Integrations

Canned Responses

Live Chat

Real-Time Chat

Interaction Tracking

Email/Help Desk

FAQs/Forum

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

WhatsApp

Not Offered

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time.

SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes. Equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.

File Management

Support Ticket Management

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Customer Segmentation

Real-Time Monitoring

Customer Database

Customizable Fields

Contact Management

Customer Experience Management

Content Management

Screen Sharing

Proactive Chat

Real Time Data

Transcripts/Chat History

Social Media Integration

Email Management

Event Triggered Actions

Reporting & Statistics

Website Visitor Tracking

Geotargeting

Real Time Reporting

Customizable Branding

Behavior Tracking

Reporting/Analytics

Widgets

Monitoring

Campaign Analytics

Feedback Management

Drag & Drop

Customer History

Tagging

Content Creation

Campaign Management

Meeting Management

Progress Tracking

Task Scheduling

Single Sign On

File Transfer

Auto-Responders

Search/Filter

Lead Capture

Automated Responses

Code-free Development

For Sales/Marketing

Query Suggestions

Automated Routing

Natural Language Processing

Customer Support

Language Detection

Chatbot

Lead Qualification

Pre-Configured Bot

For Sales Teams/Organizations

Data Import/Export

Contact Database

Multi-User Collaboration

Conversion Tracking

Customer Journey Mapping

Performance Metrics

For Websites

Integration into Third Party Applications

Data Visualization

Data Blending

Free: 3 users
Connect with 10k visitors / month

Basic: $10/ month / user
Connect with 50K visitors / month

Professional: $17/ month/ user
Connect with 100K visitors / month

Enterprise: $25/ month / user
Connect with 200k visitors / month

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