Adobe Captivate Prime vs Blackboard Learn

Adobe Captivate Prime has 607 reviews and a rating of 4.24 / 5 stars vs Blackboard Learn which has 303 reviews and a rating of 3.97 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (607)
3.97 / 5 (303)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 23, 2021
October 2, 2021
Pros/Cons
  • Pros

  • Everything was to par and the customer support was amazing.
  • I love that the software gave me this ability to really design the most interactive and sometimes out of the box e-learning courses.
  • Cons

  • The cost was outrageous and it was difficult to use. Training was a nightmare.
  • The most of a problem was being a little lost at first, but nothing a knowledgeable teacher couldn't explain at my side.
  • Pros

  • The number of tools integrated within the Blackboard so that multiple URLs and passwords need to be managed is a breath of fresh air.
  • With a large company comes great support and account management. Blackboard's team will be there to help train you and support you.
  • Cons

  • This is a persistent problem that everyone in our school has verified.
  • There is also a language barrier that makes troubleshooting more difficult than it should be.
Pricing Range
Product Demo
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Product Screenshot
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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