Interplay Learning Software

Interplay Learning Software

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About Interplay Learning

SkillMill is an online, on-demand Learning platform built for the skilled trades. The platform delivers ever-expanding catalogs of courses in HVAC, plumbing, electrical, facilities maintenance and solar. With a comprehensive suite of measurement and engagement tools, businesses and managers can track employee skills progression. Through the use of state-of-the-art 3D simulations and VR, SkillMill creates an immersive learning environment for users to practice their hands-on skills on life-like equipment, preparing them for the real world better than anything else on the market. The platform includes short video courses, 3D simulations, on-going assessments and knowledge checks — all to help your workforce advance their abilities faster and more efficiently than tradit...

Interplay Learning Pricing

Plans for small to medium-sized businesses start at $349/yr per user. The plan includes: Entire Course Catalog, Industry-Specific Learning Paths, Certificates of Completion, CEU Eligibility, Skills Assessment, Admin Dashboard and Analytics. Custom plans are available upon request for enterprises. Plans include everything in Small-to-Medium PLUS: LMS Integration, White Label, Single Sign-On (SSO), Custom Content Option, and Strategic Account Management. Contact us for a quote.

Starting price: 

$349.00 per year

Free trial: 

Available

Free version: 

Not Available

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plumbing simulations

Interplay Learning User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4

Functionality

4

Showing 1 - 5 of 29 reviews

Sergio

Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

May 2021

Interplay Learning Is Very Useful

The experience has been positive. Entry level technicians enjoy all the courses. The more experienced technicians wish there were more advanced courses. We did find one error on one of the videos a couple months back and sent the information in to Interplay but have not heard back.

Pros

I like that fact that as the administrator, I can track progress on my team members on my dashboard. I also like the variety on different courses and the fact that each course is presented in short sections/chapters. I like the knowledge checks/quizzes.

Cons

I wish there were more advanced courses on chillers, cooling towers, water-source heat pumps, etc. More DDC controls courses would be a plus as well.

Reasons for choosing Interplay Learning

Pricing and user management features

Response from Interplay Learning

Hi Sergio! We are so thrilled you and your techs are enjoying the training! And thank you for your feedback on not only your request for more advanced courses, but also a few specific examples, that is so helpful! Consider your requests submitted to our Production team for review. They love to know what our customers want to see, it helps us prioritize what courses are developed and launched, which is primarily based on how many requests we get for it. So keep the feedback coming, we're all ears! Regarding the error you never heard back from us on, we will make sure to notify your Customer Success Manager so they can help track that email down for you. Thank you for taking the time to leave such a thoughtful and helpful review, we really appreciate it, Sergio!

Replied June 2021

tom

Company size: 2-10 employees

Industry: Environmental Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

National trade academy instructor review

As an hvac company and trade school, we also use interplay learning to train office personnel that are good with managing people, and business, but literally have no idea what services we provide. It allows them to be a better liaison between tech and customer, and between tech and office personnel.

Pros

I like that I can give students assignments and have them complete it before showing up to training in our class. Our platform is structured so that 80% of class time is spent in the lab. Interplay learning allows us to have students learn a lot of stuff that would normally have to be taught in a classroom at home before they show up, which allows us to then spend time in the lab rather than the classroom.

Cons

I do not like that there is no way to have an app for this software on a phone. Most people do not use computers or even tablets these days. .. Sometimes the software for tablets is not great and causes videos to crash, or especially the 3d training will crash. Some of the video content is a little inaccurate, but for the most part is spot on. I also think the new 3d training for recovery and vacuum needs a little work.

Reasons for choosing Interplay Learning

Because it is able to be used online, and because of the virtual troubleshooting aspect.

Response from Interplay Learning

Hi Tom! Thank you for taking the time to leave such a helpful review! We're thrilled to hear you and your students are making the most of the platform. You're not only using the platform for technical training, but for creating a community and culture of learning as well. So awesome. Regarding the crashing and video content accuracy, we'll make sure your Customer Success Manager reaches out to make sure we fully understand your feedback and get it in the right hands to investigate and work on a fix. They'll be in touch soon. Thank you for bringing it to our attention! Regarding a mobile app, smartphones don't have quite the screen space or computing power to make the 3D sims playable...yet...but never say never! Really appreciate your feedback there though - noted! We're also glad to hear it's not just your students using the training, but the office staff too. We are starting to see so many companies decide to do the same, and it's awesome to see. Knowledge is power, as they say!

Replied May 2021

Richard

Company size: 51-200 employees

Industry: Primary/Secondary Education

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

May 2021

Not worth the money

Disappointing

Pros

Just about everything about it was disappointing. Its awkward to use and does not lend itself to being used for assessments

Cons

Lots of glitches and trouble getting assistance when needed.

Reasons for choosing Interplay Learning

There really wasn't anything else that I knew of to deliver content in this way.

Response from Interplay Learning

Hi Mr. Zaker, Thank you for submitting this review, your feedback is valuable to the entire Interplay Learning team. I apologize that your experience was negative, we are committed to providing the best customer journey and in this case did not fulfill on that commitment. We understand your frustrations, and if possible would like to speak with you directly to understand more of what did not meet your needs. Time is valuable, so if that is not of interest to you we completely understand, but if available we would love to speak with you further. Our support address is support@interplaylearning.com, and we have given instruction at a high priority to keep an eye out for any communication that may come from you. Thank you again for the valuable feedback, we hope to speak with you further. -Interplay Learning

Replied May 2021

John

Company size: 201-500 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Great support team

Too early to say

Pros

Will allow me to better support team members while holding them accountable for meeting learning goals.

Cons

Techs report difficulty logging in, specially from mobile devices

Reasons for choosing Interplay Learning

Ability to tailor learning. Short courses.

Robert

Company size: 2-10 employees

Industry: Facilities Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Just can't stop

Pros

Just can't stop loving great SkillMill™ content. My wife keeps asking me "stop studying and instead maybe watch some TV with her and the dogs.......... but I can't stop! My sincere thanks to everyone at Interplay for making learning valuable trade skills fun and accessible. And keeping it priced no more than a unlimited monthly car wash. You are just NAILING IT folks. High Target Demo ∆ Engagement Accomplished√

Cons

No complaints. Forcing me to write a complaint.

Response from Interplay Learning

Robert, we are so thrilled to hear this! Although we're always advocates for a work-life balance, we absolutely applaud your continuous effort to invest in yourself. You are the reason we do what we do. We work tirelessly to work with industry experts to make sure our training content is relevant, robust, and accurate for YOU. Thank you for taking the time to write a review (even if the complaint box was marked as required.) You are awesome, and keep up the great work!

Replied August 2021

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