Customer Service Needs Help

Pros

They take their time reviewing and researching the issue. They offer enhancements to their system at no extra charge.

Cons

Their SLA is 24 hours. In many cases, one would think that is one day, but they work on 8 hour days, which equates to 3 business days, unacceptable. By the time, the assign or review the ticket, a workaround was created and the data to research is no longer valid. Their response is a lot of times "how the system is designed". Makes me think, if they can't fix it, then that is their excuse. An excuse is not a resolution.

Gets the job done, but not a very modern system.

It will take care of low volume recruitment easily.

Pros

It gets the job done and I haven't experienced any bugs. When you post your role and integrate it with your careers site, the job posting looks very clean. This will do the job if you don't have to do high volume recruiting.

Cons

Having experienced a few different ATS systems, I don't find this to be the most modern ATS (e.g., candidates need to make an account to apply to your open role). It is also not the most user friendly system. Posting a job has many steps to make the role go live. It is also set up like an Outlook inbox (drag and dropping candidates) which I don't like.

Great product, very easy to use.

Having been in recruiting for 16 years now, I have used every type of ATS. PeopleFluent is by far the best product for your money. It is very easy to use and very easy to teach a new recruiter or hiring manger to use. Very easy to set filters or options. They have a robust team to help as well.

Pros

Easy of use, able to teach someone the product.

Cons

Multiple steps for posting a position.

Used PF for ATS

Pros

it was very easy to use - all workflows are on the same page and it was very user friendly. you can move candidates from one stage to the next very easily

Cons

Didnt have all of the bells and whistles of some other ATS's but I still rate it high for its ease of use.

Great Product Overall

Time saving the the number thing this software saves us. We can process thousands of evaluation a day now!

Pros

I like the ease of use and the modern look and feel of this software. This product is making our lives easier with the automatic process of processing evaluations.

Cons

Wish we could expand more of what we can do with it. Report writing can be improved as well. Once that is adjusted this product will be even better!

Clients utilize PF for their VMS

Pros

Easy to navigate and use. Interaction with others on our team is easy to conduct and take action, respond. Reporting to client is clean and efficient.

Cons

Too many screens to navigate for simple use. Sometimes the communication can be a bit clunky, but overall pretty good

There's a reason they're a leader in the field.

Pros

LOVE that it tracks from hiring to acceptance, and how to continue to engage the employee after hiring.

Cons

Nothing that I can really think of - I'm not into the nitty-gritty daily, but what i do utilize, I love.

Technology VMS

Pros

The requisition information is easily accessible once you're able to locate the requisition. When adding candidates into the system, the process is very simple to navigate through.

Cons

The search tool can sometimes be very aggravating. If I search for an individual/candidate's name, the system takes too long to process and pull something up or sometimes it doesn't pull anything up. I will then have to use a filter to search by last name first and even then, it'll take a while to pull up the engagement. It is also a little difficult to locate a requisition- sometimes I have to organize them in order from newest to oldest and go line by line to locate an open requisition. Can you filter by city?

Good software but still needs updates

This is a good software but navigating can be a pain.

Pros

It is good to use specially when you post Jobs on multiple websites. I recommend using this for efficiency.

Cons

It is very difficult to use this software. Very complicated sometimes to the point that I have to use walkthrough. Very hard on navigating.

Great in theory, user interface and usability is from a time of dial up internet.

Pros

- Customer service is always good, quick to respond and clear when replying
- Great that you can control see who has access to what roles and jobs- I am able to keep roles separate by department and team

Cons

- User interface looks like a chat room from 2001- not user friendly or even nice to look at. Needs an overhaul desperately.
- Features are very basic, not up to par with other ATS systems.
- Does not integrate well with other software.
- Navigating the site can be tricky and counter-intuitive. Functions and features are in strange places and sometimes hard to find, and could be made more easily accessible.

Not Bad, But Not Great

Overall I would say PeopleFluent is a good product, however, if I was going to recommend an ATS to someone it would be something more up to date.

Pros

Easy to use and customizable to whatever your recruitment workflow may be.

Cons

Integrations don't always seem to go well with the dated technology. Looks dated compared to newer ATS systems. Limited functionality. Overall dated technology they did not introduce a mobile friendly option until a year or so ago.

A lot to offer

Pros

The applicant tracking system has a lot to offer and provides a lot of features to help manage the recruiting process.

Cons

It is a very complex system and has so many options that it can be a little overwhelming and can take a while to get use to.