defi SOLUTIONS vs IncomeXpert

RATING:

4.7

(27)

defi SOLUTIONS has 27 reviews and a rating of 4.67 / 5 stars vs IncomeXpert which has 61 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (27)
4.6 (61)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 21, 2018
January 6, 2021
Pros/Cons
  • Pros

  • Ease of implementation, ease of training for team, feature rich.
  • I love the configurability. If you have imagination and a little tech skills, you can accomplish a lot and build custom features.
  • Cons

  • Still missing a few features our company is needing, but they are working to enhance features.
  • Think PyCharm or R Studio in Defi. I also think the design and layout is a bit old and ugly (sorry for the harsh term).
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  • Pros

  • In the ease in which we have to work besides being a profitable platform.
  • The site is very user friendly and easy to navigate which has been a pet peeve of mine in past sites we've used. The presentation is professional and I hope its around to stay.
  • Cons

  • Several times I've had a borrower who left a company and then came back in the same yr and there is no way to analyze but on the pro side, you can go in manually and adjust averages.
  • We could use a separate field in the debt section for notes that don't necessarily fit with one debt in particular.
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Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos