# MatrixCare Life Plan Community Software Reviews, Demo & Pricing - 2026 > Review of MatrixCare Life Plan Community Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/long-term-care/aod-answers-profile --- [Home](https://www.softwareadvice.com/) / [Long Term Care Software](https://www.softwareadvice.com/long-term-care/) / MatrixCare Life Plan Community Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/long-term-care/aod-answers-profile/reviews/) # MatrixCare Life Plan Community 2026: Benefits, Features & Pricing Wondering if MatrixCare Life Plan Community is right for your organization? Our Long Term Care Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MatrixCare Life Plan Community 4.1 [(43)](https://www.softwareadvice.com/long-term-care/aod-answers-profile/reviews/) Pricing Pricing available upon request ### About MatrixCare Life Plan Community Life plan community (LPC) EHR software from MatrixCare is a fully managed service designed to meet the specific challenges facing LPCs and continuing care retirement communities (CCRC) by simplifying administrative complexities and providing tools to help improve the long-term health of members. Scalable from single facilities to multi-community organizations, the MatrixCare LPC solution offers flexibility, adaptability and compliance in one comprehensive package. Built for interoperability, it seamlessly integrates with other systems to capture each member’s information in a single, cloud-based record, helping promote consistency of care and faster, more accurate reimbursement. Award-winning for its ease of use and enhanced by artificial intelligence and machine learning, the MatrixCare EHR solution supports accurate and consistent care delivery, helping simplify the clinical, financial, and operational complexities involved with senior care in a way that boosts outcomes, efficiency and profitability. Wondering if MatrixCare Life Plan Community is right for your organization? Our Long Term Care Software selection experts can help you in 15 minutes or less. ## MatrixCare Life Plan Community User Interface ## Popular MatrixCare Life Plan Community Alternatives Main Product MatrixCare Life Plan Community 4.1 [(43)](https://www.softwareadvice.com/long-term-care/aod-answers-profile/reviews/) Ratings Breakdown - 3.59Ease of use - 3.81Value for money - 4.07Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [ECP](https://www.softwareadvice.com/product/448947-ECP/) 4.6 [(171)](https://www.softwareadvice.com/product/448947-ECP/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.86Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Senior Living Core Platform](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/) 4.7 [(63)](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.37Value for money - 4.45Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Eldermark](https://www.softwareadvice.com/medical/eldermark-profile/) 4.6 [(37)](https://www.softwareadvice.com/medical/eldermark-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.66Value for money - 4.84Customer support - 4.27Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Therap](https://www.softwareadvice.com/product/467875-Therap/) 4.7 [(93)](https://www.softwareadvice.com/product/467875-Therap/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.69Customer support - 4.54Functionality Pricing Available upon request Get Price Alternative Product [Yardi Senior Living Suite](https://www.softwareadvice.com/long-term-care/yardi-senior-living-suite-profile/) 4.2 [(11)](https://www.softwareadvice.com/long-term-care/yardi-senior-living-suite-profile/#reviews) Ratings Breakdown - 4.18Ease of use - 3.80Value for money - 3.82Customer support - 3.91Functionality Pricing Available upon request Get Price ## MatrixCare Life Plan Community Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MatrixCare Life Plan Community Features - Popular features found in Long Term Care Billing & Invoicing For Home Care Providers For Long Term Care MDS Review Patient Records Management Scheduling - More features of MatrixCare Life Plan Community Access Controls/Permissions Activity Dashboard Activity Planning Activity Tracking Admissions Management Alerts/Escalation Alerts/Notifications Assessment Management Attendance Tracking Care Plan Management Charting Claims Management Clinical Care CNA Tracking Compliance Management Customizable Reports Document Management Employee Management EMR/EHR Financial Management For Nursing Homes Geriatric Care HIPAA Compliant Invoice Management Lead Management Meal/Nutrition Management Medical Billing Medication History Nursing Forms Tracking Point of Care System Rehabilitation Management Reimbursement Management Reminders Reporting & Statistics Search/Filter Self Service Portal Spend Management Staff Scheduling Third-Party Integrations User Management Workflow Management ## MatrixCare Life Plan Community Integrations WelcomeHome Integration rated undefined from -1 review Prophix One Integration rated undefined from -1 review Carefeed Integration rated undefined from -1 review Vena Integration rated undefined from -1 review ## MatrixCare Life Plan Community User Reviews Overall Rating 4.1 Ratings Breakdown 5 35% 4 47% 3 14% 2 5% 1 0% Secondary Ratings Ease of Use 3.6 Value for money 3.8 Customer support 4.1 Functionality 4.0 ah andrew h. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Review source Reviewed February 2021 one stop shop 5 ive been using the MC LPC system in some form (AIM,AAOD,AOD,MC) for nearly 20 years. ive seen it evolve and conform to the industry unlike any other platform out there. I have been a member of the CAB since it began and seen the work of that team change the software positively many times. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: my favorite thing about the software is that it simply does more, more than any other package, to truly move to a paper free environment MC LPC is the product that gets you there. also the customization and relationship of the vendor and the client. Cons: because of the amount of data, the system will frequently not run at a decent pace for the users. this causes some discord with the users. better reporting would be the only want/need Read More JP Jennifer P. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed January 2021 LPC Review 4 We are trying to make it easier for the staff to document all that is needed while spending as much time as they can with the residents. Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: The ability to write ID notes from all over the system and the ability to be in something, but use a link to review other information and then go right where you left off. Cons: The physician order module to remove the time codes and make it easier for staff to remember to add information to an order. We implemented years ago and set up the system with the best practices at that time. Seeing now how some companies are doing things can be frustrating. I wish we would have a best practices for now explained and someone to help keep up with this. Read More JH Jennifer H. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed February 2021 MDS 3 It has not been a good experience. I have use other software that is much more user friendly. Ratings Breakdown 2 Ease of use 3 Value for money 2 Customer support 2 Functionality Pros: I like the feature that allows update of the nursing assistant care guide from within care plan, even though often Cons: The software is difficult to navigate, many steps to get to what I need. Support is not always timely. It is difficult to customize the product after having it for a while ( not initial set up). I can not transmit to CMS directly from the software. Read More GM Grace M. Verified reviewer Used daily for more than 2 years Review source Reviewed March 2018 After you understand this software inside out, it's such an awesome product. 5 I was able to do my job very quickly. It's hard to use at first, but I really loved using it after I understood it well. It's very organized as well. I wish I knew how to make software like this. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: \- Organized - Flexible in types of reports you want to run - Support team is great - You can use it anywhere as long as you have Internet Cons: \- Some of the calculations were incorrect, so you have to make extra steps to make it work properly - Some features, that made it very easy to use, like for rate increases, you need to buy them, otherwise it would take hours to find the residents that are up for a rate increase. Read More LB Leah B. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed January 2021 Overall, a good product 4 Customer service is exceptional and they have a fantastic number of experts that can assist with your questions and even with brainstorming different setups in the software. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: We operate a life planning community with the need for facility management in both licensed and unlicensed settings. We like the operability across all of our level of care and the ability for the patient chart to stay within one software. Cons: Integrations with other software products are very expensive. They offer a number of other software solutions for needs such as retail sales, meal tracking, etc. that are not fully integrated. Read More CM Chantele M. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for more than 2 years Review source Reviewed January 2021 LPC Community 4 My overall experience with Matrixcare Life Plan Community has been incredible. I really like the how to documents and the webinars. The platform is a great tool for resources needed for training newly onboarding staff members. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: One of the features that is most impactful about the platform is the data analytics. The ability to do a dip dive into the data is awesome. Cons: The feature that I feel could be improved on would how the system lags sometimes. As the clinical system administrator, I receive calls from end users often complaining about the slowness of the system. Read More LO Linda O. Verified reviewer Hospital & Health Care 5001-10000 employees Used daily for more than 2 years Review source Reviewed January 2021 MatrixCare -LPC 4 The experience has been very good. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Matrixcare LPC is user friendly and has a lot of features that are useful across all levels of care -AL,IL,MS etc. It has good reporting as well within the software and the team also has the ability to assist with custom reporting as well. The customer support is also very good. Cons: Currently with our organization, Matrixcare does not work with Single Sign On, as opposed to other softwares that we are using. It is another extra password to remember. Read More KP Kate P. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed May 2019 MatrixCare has many great features but is not a super intuitive software 4 Mostly positive. We were with the former AOD that was purchased by MatrixCare. I think they are currently going through some growing pains. Ratings Breakdown 2 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It is a very robust software that has many features that we are continuing to learn. Cons: For the accounting portion, the reporting section is lacking. I would also like for them to work on the print function. You have to select a printer before it will build a report....I would prefer to build the report and then get to choose where I would like for it to print. Read More DH Debbie H. Verified reviewer Medical Practice 201-500 employees Used daily for more than 2 years Review source Reviewed January 2021 User friendly 4 We have a great relationship with the team and appreciate their quick communication when needed. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The ability to progress through the program with ease is do important in a busy medical building. Our nurses are busy caring for patients and appreciate the user friendly product we provide for them. Cons: The software could be better in the area of physician orders entries which I s as m hoping is coming in the next update. Read More KM KIM M. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed January 2021 MatrixCare Review 5 Excellent. Highly recommend the annual conference also. Very educational. Best service and experience. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Service and Support is excellent. They are very responsive and help to customize the software to our business needs. Client Care Community is very helpful. Cons: Report writing functionality could be more user friendly. Speed on the Cloud can be slow when running reports. Read More Showing 1 - 10 of 43 Reviews [See All Reviews](https://www.softwareadvice.com/long-term-care/aod-answers-profile/reviews/) ## MatrixCare Life Plan Community Popular Comparisons [ECP vs MatrixCare Life Plan Community](https://www.softwareadvice.com/compare/113148-aod-answers/vs/448947-ECP/)[Senior Living Core Platform vs MatrixCare Life Plan Community](https://www.softwareadvice.com/long-term-care/aod-answers-profile/vs/senior-living-core-platform/)[Eldermark vs MatrixCare Life Plan Community](https://www.softwareadvice.com/long-term-care/aod-answers-profile/vs/eldermark/) ## Other Top Recommended Long Term Care Software [ECP](https://www.softwareadvice.com/product/448947-ECP/) **4.6** (171) Recently recommended **8** times [WellSky Long-Term Care](https://www.softwareadvice.com/nursing-home/netsolutions-profile/) **4.8** (20) Recently recommended **7** times [Eldermark](https://www.softwareadvice.com/medical/eldermark-profile/) **4.6** (37) Recently recommended **3** times [MedEZ](https://www.softwareadvice.com/medical/medez-profile/) **4.8** (20) Recently recommended **2** times Stuck Between Options? 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