# MatrixCare Senior Living Facility Software Reviews, Demo & Pricing - 2026 > Review of MatrixCare Senior Living Facility Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/long-term-care/matrixcare-senior-living-profile --- [Home](https://www.softwareadvice.com/) / [Assisted Living Software](https://www.softwareadvice.com/long-term-care/assisted-living-comparison/) / MatrixCare Senior Living Facility Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/long-term-care/matrixcare-senior-living-profile/alternatives/) # MatrixCare Senior Living Facility 2026: Benefits, Features & Pricing Wondering if MatrixCare Senior Living Facility is right for your organization? Our Assisted Living Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MatrixCare Senior Living Facility 3.3 [(14)](https://www.softwareadvice.com/long-term-care/matrixcare-senior-living-profile/#reviews) Pricing Pricing available upon request ### About MatrixCare Senior Living Facility MatrixCare’s Senior Living software is built to meet the specific needs of senior living communities. Our industry-leading EHR solution is used by thousands of providers to improve efficiency and promote a better quality of life for the people they serve. Our software is designed for the unique workflow requirements and the end-to-end needs of individuals who live in senior living and their caregivers. Robust data, analytics and reporting features give leaders visibility into key trends so they can effectively manage business operations while customizable dashboards give users just the amount of information they need to work efficiently. MatrixCare helps providers collaborate across the care continuum to improve outcomes and manage risk. MatrixCare empowers providers with vital information to deliver what residents need, when they need it. Wondering if MatrixCare Senior Living Facility is right for your organization? Our Assisted Living Software selection experts can help you in 15 minutes or less. ## MatrixCare Senior Living Facility User Interface ## Popular MatrixCare Senior Living Facility Alternatives Main Product MatrixCare Senior Living Facility 3.3 [(14)](https://www.softwareadvice.com/long-term-care/matrixcare-senior-living-profile/#reviews) Ratings Breakdown - 3.46Ease of use - 1.75Value for money - 2.92Customer support - 3.50Functionality Pricing Available upon request Get Price Alternative Product [ECP](https://www.softwareadvice.com/product/448947-ECP/) 4.6 [(172)](https://www.softwareadvice.com/product/448947-ECP/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.86Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Eldermark](https://www.softwareadvice.com/medical/eldermark-profile/) 4.6 [(37)](https://www.softwareadvice.com/medical/eldermark-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.66Value for money - 4.84Customer support - 4.27Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [WellSky Long-Term Care](https://www.softwareadvice.com/nursing-home/netsolutions-profile/) 4.8 [(20)](https://www.softwareadvice.com/nursing-home/netsolutions-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.65Value for money - 4.95Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [Curenta Assisted Living Software](https://www.softwareadvice.com/product/516473-Assisted-Living-SaaS/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [Senior Living Core Platform](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/) 4.7 [(63)](https://www.softwareadvice.com/long-term-care/senior-living-core-platform-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.37Value for money - 4.45Customer support - 4.57Functionality Pricing Available upon request Get Price ## MatrixCare Senior Living Facility Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MatrixCare Senior Living Facility Features - Popular features found in Assisted Living Assessment Management Charting Communication Management Compliance Management Document Management Incident Management Meal/Nutrition Management Medication History Point of Care System Reporting & Statistics Scheduling Staff Management - More features of MatrixCare Senior Living Facility Activity Dashboard Admissions Management Alerts/Notifications Attendance Tracking Care Plan Management Claims Management Customizable Reports Event/Activities Planning Financial Management Geriatric Care HIPAA Compliant Invoice Management Lead Management Medical Billing Patient Records Management Reminders Search/Filter Self Service Portal Third-Party Integrations User Management Workflow Management Work Order Management ## MatrixCare Senior Living Facility Integrations OnShift Integration rated undefined from -1 review Aline Integration rated undefined from -1 review Vena Integration rated undefined from -1 review ## MatrixCare Senior Living Facility User Reviews Overall Rating 3.3 Ratings Breakdown 5 21% 4 50% 3 7% 2 0% 1 21% Secondary Ratings Ease of Use 3.5 Value for money 1.8 Customer support 2.9 Functionality 3.5 Have you used MatrixCare Senior Living Facility and would like to share your experience with others? AR Andrew R. Verified reviewer Used daily for more than 2 years Review source Reviewed April 2018 Used Matrix for our customer billing provider. Does what it is supposed to do. 4 Ratings Breakdown 3 Ease of use 2 Value for money 4 Customer support 5 Functionality Pros: High availability of the software, minimal downtime for upgrades. They are always current on all medicaid rules / regulations. Cons: System is not very easy to customize, and if you need a custom report, it is very expensive to have done. They will not let you self host their platform, which makes data access very difficult. Read More DW Daniel W. Verified reviewer Health, Wellness and Fitness 51-200 employees Used weekly for more than 2 years Review source Reviewed March 2025 MatrixCare Senior Living Review 4 Overall the product works well for senior care facility. Could use some improvement in layout and functionality. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: Inclusive software platform for admissions, clinical applications, and business office suite. Cons: Somewhat cumbersome to use. Not always user intuitive. Read More Sd Sonja d. Verified reviewer Hospital & Health Care 51-200 employees Used monthly for less than 2 years Review source Reviewed September 2024 Not a fan of the software 1 Poor. Not a fan of any part. Not user froendly Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I do not like any of the functionality of Matrix care Cons: I do not like any part and it is difficult to navigate Read More NE Natalie E. Hospital & Health Care Used unspecified for unspecified Review source Reviewed July 2014 New Client - Inpatient Hospice Clinician User 4 Ratings Breakdown 3 Ease of use 5 Customer support 3 Functionality Pros: The support we have received from the Brightree team during our training and implementation process has been great. The best thing about this product from an inpatient hospice standpoint is the ability to document in the Agency Front Office via the internet site. From a home hospice standpoint, this system also gives the clinician the ability to document in the CPOC software, which does not require internet access. We provide both inpatient and home hospice services, so the ability for clinicians to view patient documentation from both divisions is very beneficial. This ability can also be limited depending on the user, if needed. The securities that the Brightree Software system provides are very efficient. Also, the Communicate tool, which is a HIPAA-compliant messaging tool in that can be downloaded on your iPhone or Android has been very beneficial. Cons: As far as inpatient hospice, there are definitely some improvements that could be made to this software. However, Brightree has been great with helping us problem solve, as well as trying to make these improvements in the system happen on their end. Read More WC Wendy C. Hospital & Health Care Used unspecified for unspecified Review source Reviewed August 2014 First Customer of the product 4 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: The financial stability and innovative culture of Brightree have accelerated the development of their EMR product into a leading edge cloud-based solution. Cons: The future iterations of the Brightree EMR solution need to integrate more seamlessly with some of the other major software vendors in the healthcare vertical. This integration is critical in the areas of disease management, telemedicine, and data analytics. The scheduling component is by far the weakest area of the Brightree EMR product. Read More LM Liz M. Hospital & Health Care 51-200 employees Used daily for less than 12 months Review source Reviewed August 2016 Not for anyone who needs financial reporting!!!!!!!! 1 Selected this product for an Assisted Living property. We were very excited to sign on for the product with its drill down capabilities etc but had nothing but problems with the financial reporting. Warning! Do not plan to use this for financials. Everyone was very nice until we said the product wouldn't work for us and were cancelling. Then it got ugly.... Ratings Breakdown 5 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: If you are a family owned business and don't need to provide good financial reports, this could be good system for you. Cons: Reporting Read More LM Liz M. Used unspecified for unspecified Review source Reviewed September 2016 Not for accountants 1 I have been implementing systems for 25 years - 10 years in Senior Housing. Tried this software with a client on the advice of others. I was concerned about the financials but thought I could work out the issues. I was wrong. Vendor won't release us from contract and we are stuck with a product that doesn't suit our customers needs. The Senior Living product is designed for a business that does not use accrual accounting or require GAAP reporting. The Senior Living product uses a batch process to update the General Ledger; there is no real time integration with the Matrixcare General Ledger product or drill down capabilities from the Financials. Even QuickBooks allows you to drill down to detail from the financials. I think most users expect this now and wouldn't even think to ask if the capability exists within a product that calls itself fully integrated. The General Ledger product is clumsy to use and fixing errors such as one sided journal entries (common because it allows posting of transaction debits & credits to different months) requires a call in to customer support to get the Daily Password. Ratings Breakdown 3 Ease of use 2 Customer support 2 Functionality Read More DP Darcie P. Hospital & Health Care Used unspecified for unspecified Review source Reviewed June 2014 Home Health organization with 50 clinicians in the field. 4 Ratings Breakdown 4 Ease of use 2 Customer support 4 Functionality Pros: Brightree has increased our compliance while decreasing the repetitive tasks we were previously performing. All information is entered once, and both the field and office teams are always up-to-date and seeing the same information. The implementation phase came with more support than you could imagine. They held our hands until we were fully up, running, and comfortable in the system. Cons: Ongoing support has not been as helpful; we have been waiting too long on a few billing issues. Read More DH Debra H. Hospital & Health Care Used unspecified for unspecified Review source Reviewed July 2014 Brightree at Wilson County 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: After installation, it was easy for the field staff to adjust to a new electronic record. It has many features that keep staff compliant. I find it much easier to do a chart audit from my desk. I am very impressed with the reports that that allow me to keep updated on our financial status on a daily basis. The staff at Brightree is great to work with. They treat us like partners. Cons: The only thing I would change would be for client recommendations to be implemented quicker. Read More KP Katherine P. Hospital & Health Care Used unspecified for unspecified Review source Reviewed July 2014 Great Hospice Program. Up-to-Date Regulatory Compliance 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: Customer support is friendly and works hard to resolve issues. The program is constantly being improved and updated. Regulatory and program educational calls/classes are always available to help keep us on point with compliance. Cons: Our initial training occurred with the CareAnyware system and was more geared to Home Care (terminology-wise). But, Brightree has made great strides to accommodate the hospice portion of their system. We are very grateful. Read More Showing 1 - 10 of 14 Reviews Load More Reviews ## MatrixCare Senior Living Facility Popular Comparisons [ECP vs MatrixCare Senior Living Facility](https://www.softwareadvice.com/compare/112500-matrixcare-senior-living/vs/448947-ECP/) [Compare All Alternatives](https://www.softwareadvice.com/long-term-care/matrixcare-senior-living-profile/alternatives/) ## Other Top Recommended Assisted Living Software [ECP](https://www.softwareadvice.com/product/448947-ECP/) **4.6** (172) Recently recommended **8** times [WellSky Long-Term Care](https://www.softwareadvice.com/nursing-home/netsolutions-profile/) **4.8** (20) Recently recommended **8** times [Clarity Easy Care](https://www.softwareadvice.com/long-term-care/clarity-easy-care-profile/) **0.0** (0) Recently recommended **6** times [Eldermark](https://www.softwareadvice.com/medical/eldermark-profile/) **4.6** (37) Recently recommended **3** times Stuck Between Options? 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