Netsmart myUnity Senior Living Software

2.75 / 5 (10)

Our advisors have recommended this product 3 times in the last 30 days

About Netsmart myUnity Senior Living


Netsmart myUnity (formerly HealthMEDX Vision) is a person-centered, unified electronic health record (EHR) system that connects all senior living lines of business with other care settings. This next-generation platform allows providers to access an individual’s complete care journey in a single enterprise resident record, spanning life plan communities (CCRCs), assisted and independent living, skilled nursing, memory care, home health, hospice, private duty and adult day care.

Netsmart myUnity facilitates concurrent admissions and enables integrated transitions of care, while giving providers a single view of one record, one care plan and one bill. Instead of toggling between systems, everything is in one place, creating unparalleled efficiency and productivity or your organization. Robust integration allows providers to participate in care coordination and electronic referral management, helping to drive clinician satisfaction, while reducing the administrative burdens created by dependence on paper. The result means providers can place greater focus on delivering quality care.

In 2019, Netsmart earned multiple Black Book awards, ranking #1 in several categories: #1 Skilled Nursing and Senior Living EHR, #1 Client Rated Home Healthcare IT Solutions, #1 Client Rated Care Coordination, and Highest Client Satisfaction.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

10 Reviews of Netsmart myUnity Senior Living

Average User Ratings

Overall

2.75 / 5 stars

Ease-of-use

2.5

Value for money

2.5

Customer support

2.5

Functionality

3.0

Ratings Snapshot

5 stars

(1)

4 stars

(3)

3 stars

(1)

2 stars

(2)

1 stars

(3)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-10 of 10 reviews

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October 2018

Terese from Insurance

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

1.0

Functionality

1.0

October 2018

Have used HMX/Vision/My Unity since 2010 - business and census side

If it were up to me or to the majority of users - both clinical and finance departments this software would be gone. We dropped the use of the Resident Trust option and purchased separate software. Also dropped the use of the Rehab option and purchased separate software.

Pros

It's simple to learn. I really don't have anything else good to say

Cons

Terrible reporting functions. Very clunky to set-up. Very difficult to get any sort of custom reporting. Not intutitive. Screens waste a lot of space on nothing but the comment or text boxes are very small and can't be expanded. Forms building is very complicated.

September 2016

David from Willamette VIew

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

September 2016

Great at putting data in, horrible at getting data out

The attraction to Vision is it's flexibility, but the forms building and customization is extremely challenging and clunky. Vision is cumbersome, it is difficult to use with Assisted Living even though it is advertised. It is expensive. The most frustrating part of Vision is that it was very hard to get meaningful data out of it. Easy to put data in hard to get flexible data out. I do not know what the ideal solution is, but I know it is not Vision

Pros

It is flexable

Cons

It is extremely challenging to get useful custom queries. For example getting a list of residents, room number and phone number was an issue. And that is just the beginning. Other concerns are cost of training, cost of implementation, quality of training.

September 2018

Derek from Campbell Marketing and Communications

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

4.0

September 2018

Netsmart... easy to use and efficient

Overall, Netsmart works great as an EMR system for our company. It allows easy readable access to all of our patients. It guarantees that our patients important information is all in one spot and easily readable.

Pros

The software is easy to use and can be changed to support the different braches/teams I work for.

Cons

It requires a lot of updates that can interrupt the work flow.

November 2017

Robin from Senior Living Communities

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2017

Post Acute Care Vision EHR

Pros

Vision has workflows that assist us in being more efficient and making sure nothing gets missed. The home screen is set up to help us get to where we need to be quickly, with less clicks. With multiple locations and care settings, having just one electronic record, under one organization structure has been a huge help. Our residents and clients flow seamlessly across our different care settings without redundant data entry or documentation.

Cons

If not trained properly, Vision can seem cumbersome and difficult. But in reality it is very user friendly.

October 2017

Ariane from NAHCI

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2017

Ease of use

I like the product. As the project manager who leads the implementation of this software. I will highly recommend this software.

Pros

The modules are like actual charts. Easy to use. Colors on dashboard. Med pass is awesome and there's a lot that you can do that will benefit you. You can use it anywhere. Thin client and it is fuming fast.

Cons

Medication not give because resident is out of the facility. You have to enter the reason on each medication not given due to OOP. It would be great if you can enter once and will attach to all medications with the same reasons.

August 2015

Rodolfo from Yeaman and Associates


Ease-of-use

4.5

Customer support

4.5

Functionality

4.5

August 2015

Workflow Analysis at Skilled Nursing Facility and care transitions

Pros

They are open towards interoperability which is a great step forward on getting LTPAC settings to help hospital stay compliant with Meaningful use. Health MedX is currently working with a local HIE in the State of Oklahoma to connect with the 7 largest health systems in the state.

Cons

There are cheaper options out there, Like Point Click Care

January 2019

Cindy from St. Josephs

Company Size: 501-1,000 employees

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2019

This is the worst system

Sometimes I want to quit my job because this system is so terrible

Pros

Nothing is good about this product. We used to have Point Click Care. It was easy and user friendly. The opposite of Vision. Vision is terrible.

Cons

Not user friendly. So many steps to get reports. If you value your nurses that work at your facility please do not purchase this product. Nothing on vision is one or two steps. It’s five or six steps for any process.

November 2015

Brent from Country Life Care

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

November 2015

Causes focus to shift from patient care to managing a computer system.

ive used this program while working as an MDS resource for Avalon and Deseret. Pros, it is a nice looking interface. If you want to do a comprehensive care plan hmx gives you that flexibility. Cons HMX is not intuitive and there are a lot of rabbit holes to get lost in. Customer support it is not very friendly or knowledgeable. We ended up spending a lot more money on overtime to make hmx work than it would have costed to convert do something decent like Matrix or PCC

July 2018

JASVIN from University of Nevada-Las Vegas

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

July 2018

Vision needs some TLC

Pros

Easy to set-up electronic medical records and MDS module to track and Hover MediCare/Caid reimbursements

Cons

Lack of customer care support, sorting out custom data, and non-friendly software If staff is not trained proper.

January 2018

Lisa from URMC @ MCH

Company Size: 10,000+ employees

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2018

Don’t bother

Customer service has virtually ignored complaints or has helped us with system fixes.

Cons

Difficult to place orders. Too many steps. No pros. Not efficient. EVERYTHING was so much more efficient with our old paper charts. ALL ASPECTS OF ORDER WRITING AND DOCUMENTING TAKES THREE TIMES LONGER THAN WITH PAPER CHART