My current struggle with the software is something I know the First Resonance team is working on already - the import parts feature.

I was extremely disappointed in the customer service from the team. After receiving our trial, we tried to create new procedures but did not have the proper roles assigned to us to do so.

Great UI, intuitive design, responsive team consistently rolling out new features, first in class integration platform.

Very responsive and amazing customer support. Ion has also helped us create a tool that can aid in data capture far better then we were doing before.

This product is very easy to use. I believe when we roll this out to more of our team, it will be straightforward.

Extremely intuitive software that's helps our company keep track and manage workflows.

Clean, intuitive, feature rich, and constantly improving.

The team is very supportive, blazing fast response time, and it has greatly improved our shop floor activity tracking.

I also appreciate the how receptive to feedback the team is and how quickly they implement changes to make the software better.

The support team is knowledgeable, helpful, and easy to work with. While working with the team, it feels like they're part of your internal team when finding solutions within Ion.

Very responsive customer service. Intuitive software, and easy to implement into our workflow.

ION has brought great value to our company. It's very easy to use and set up.

This is my fist time working with work-instructions software and I found it very easy to learn and to integrate with our developing manufacturing processes.

I love that First Resonance is highly responsive to user requests and help, and has the vision to help companies just like ours make manufacturing process control easy.

Making tables and formatting is pain staking, image editing is lacking, weird bugs.

It is good now with the potential to be great. I have had a very good experience with the First Resonance team and believe they are an excellent team to work with.

I also think the nested step functionality is great and helps organize the work instruction a lot better in addition to the dependencies functionality.

The options for QA checks are very feature rich and very useful.

Using Ion to dictate certification workflow is proving to work very well with our accelerated timeline. We have faith that the integration continues to flow as easily as it has been so far.

The clean interface, seamless procedure integration, and run/issue capabilities are only a few if the features that make my team work fast and efficiently.

Ion fills gaps that I have been struggling with my whole career.

The FR team is amazing and truly helpful. Highly responsive and very intimate with the software.

I love that First Resonance takes our feedback and continuously updates their software to match our needs. It is also intuitive for the most part which is a bonus.

I liked the overall layout of the interface and thought the part tracking feature would be very helpful for our organization.

For estimating Bill or BOM items, there is no way to uniquely identify per unit cost based on associated quantity discounts from suppliers.

Inventory is a huge pain, hard to always see if it is accurate. Estimate feature needs a lot of work.

The likes, In short, the ability to build and track multi level BOM's while having Shop management, inventory visibility and  scheduling features. These have long been the desirable features.

Our company after having Realtrac installed and about 3 weeks to get our employees accumulated to the process. We were able to pay for the system in one month.

We have used this software since 2005. The new owners and all the improvements of the software have made it one of the best investments we have made.

Since we installed the newest version of software we have found so many new ways to utilize the program and make our lives much easier to track progress.

There customer service is amazing they are always willing to teach you about there system.

Considered  it would be a waste of their time to show me one thing. In minutes of working together,  letting me drive proved to quickly develop and  understand the how and why's.

Good at Big Picture, Some Shortcomings and Missing Features.

Our over all experience has been great. They have been willing to work with us to much and to teach us how to us the system.

There is no option to see transaction history of parts on the inventory side.

I like the cost to value ratio. I was sold by the training support.

It has also changed how we manage our inventory by consolidating our warehouse. Realtrac has proven to be an effective tool and everyone in the office enjoys its ease of use.

US Dollar

ION by First Resonance accelerates manufacturing for companies building mission-critical applications in hardware. ION reliably move parts, workflows, and data through manufacturing while ensuring accurate data capture at each juncture. ion's unique aBOM (as-built bill of materials) data structure captures both part and process traceability required for fast-moving companies.



LongDescription

Quality Management

Supply Chain Management

Traceability

Bills of Material

Production Scheduling

Supplier Management

Document Management

Inventory Management

For Small Businesses

Item Management

BOM Creation

Resource Allocation

Forecasting

Barcode/Ticket Scanning

Real-Time Monitoring

Data Import/Export

Multi-Location

Cost Tracking

Inventory Tracking

Compliance Management

Real Time Data

Performance Metrics

Workflow Management

Data Collection

Reporting & Statistics

Data Visualization

Automated Scheduling

Estimating

Monitoring

Third-Party Integrations

Maintenance Scheduling

Shop Floor Management

Mac OS

Linux

Web browser (OS agnostic)

Windows 10

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

In Person

Live Online

Documentation

Realtrac is an on-premise job management solution designed for job shop manufacturers and modular machine shops. It helps small and midsize manufacturers to schedule workflows, manage shop operations, track inventories, manage purchases and report business operations.


Realtrac job scheduler feature enables shop managers to schedule and organize daily workflows for floor workers and machines. The job order planner allows users to prioritize job orders and plan their execution. Realtrac's job estimating and quoting tool help manufacturers to analyze job requirements and create quotes for the job estimates.


With Realtrac' job order management feature, businesses can duplicate previous jobs, convert estimates into new job orders, modify or renew existing job orders and more. The solution gives visibility into ongoing floor activities and provides job specific information like running status, actual hours and the assigned employee.


Realtrac offers various templates to monitor and report business operations. The solution can also integrate with QuickBooks and Sage 50 (Peachtree) accounting programs.



Production Cost Tracking

Purchase Order Management

Status Tracking

Safety Management

Time Tracking

Job Costing

Financial Management

Material Requirements Planning

Order Management

Invoice Management

Project Management

Shipping Management

Scheduling

Overrun Reporting

Cost-to-Completion Tracking

Capacity Management

Vendor Management

Percent-Complete Tracking

Budgeting/Forecasting

Quality Control

Work Order Management

Job Scheduling

Billing & Invoicing

Accounting Integration

Real Time Reporting

Reporting/Analytics

Job Tracking

Quotes/Estimates

Change Order Management

Purchasing & Receiving

For Metal Fabrication

Windows 7

Windows 8

Offers multiple options. 1. Monthly "No-Contract" SaaS. 2. Annual "No-Contract" SaaS. 3. On Premise Ownership

ION vs REALTRAC

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