Fishbowl vs OnSite

RATING:

4.1

(861)

Fishbowl has 861 reviews and a rating of 4.14 / 5 stars vs OnSite which has 166 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (861)
4.4 (166)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 19, 2024
August 3, 2022
Pros/Cons
  • Pros

  • Ease of use and simple to understand. Simplicity is what i liked the most in this software.
  • He is not only helpful but a complete pleasure to talk to.
  • Cons

  • I tell all customers to minimize customization of products and keep them as close as possible to out of the box. This is difficult with business that are accustom to their old processes.
  • Basically, I've found that most people who complain about Fishbowl are really complaining about inventory, which is hugely complex.
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  • Pros

  • I find the product very easy to use, the importing function has made updating vendor pricing a breeze and the importing of customer payments has saved me an enormous amount of time.
  • It is great that anytime I need help or have a question their technical support usually can help me within that day to get the problem fixed.
  • Cons

  • But hey, that's about the only even mildly negative thing I can think of.
  • Then only leave specific Qty items to be received on the Bill later. How do you know each bill is correct without finding the old one already filed away.
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Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

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81 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos