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Fishbowl vs REALTRAC
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4 / 5
Value for Money
4.1 / 5
4.2 / 5
Customer Support
4.2 / 5
4.4 / 5
Functionality
4.1 / 5
3.9 / 5
Last Review Written
March 26, 2025
March 5, 2025
Pros/Cons
Pros
- Love the visual aids in identifying status of orders. Integration with Quickbooks is excellent and seamless.
- The customer service group at FB understand manufacturing and are always there to guide you along the way. Great product, great price, great customer service.
- Fishbowl's ease of use, excellent documentation, and use of wizards were key features we fell in love with. We have been using the software for two and a half months now and have never looked back.
Cons
- The product is deceiving and lacks functionality for the processes we utilized for our company. They were unable to tailor the product to our needs even though they sold us on that in the beginning.
- The system was very hard to follow and the initial integration was a nightmare. We had no customer service to help push us forward with a go live date and further onsite training was denied.
- I tell all customers to minimize customization of products and keep them as close as possible to out of the box. This is difficult with business that are accustom to their old processes.
Pros
- They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team.
- It has also changed how we manage our inventory by consolidating our warehouse. Realtrac has proven to be an effective tool and everyone in the office enjoys its ease of use.
- The likes, In short, the ability to build and track multi level BOM's while having Shop management, inventory visibility and scheduling features. These have long been the desirable features.
Cons
- However it starts every Saturday and Sunday as well.adding to peoples hours who are not working, which in turn make trying to find the cost of manufacturing useless.
- System setup for employees, workcenters, workstations is a nightmare. The worst is the reporting, little to no customization.
- The display and layout was a bit confusing at first.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
26 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
