Global Shop Solutions vs OnSite

RATING:

4.1

(70)

Global Shop Solutions has 70 reviews and a rating of 4.11 / 5 stars vs OnSite which has 166 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (70)
4.4 (166)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 19, 2023
August 3, 2022
Pros/Cons
  • Pros

  • The integration and interface make for a good user experience that is flexible enough to meet most users' needs.
  • The product is very user friendly and powerful. The APS is a great tool for scheduling.
  • Cons

  • The one thing that annoys me the most is limited number of characters that can be used when making a new item number in inventory.
  • Most all of the program. If you have a problem in one module, it can affect all the others and make your life miserable.
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  • Pros

  • I find the product very easy to use, the importing function has made updating vendor pricing a breeze and the importing of customer payments has saved me an enormous amount of time.
  • It is great that anytime I need help or have a question their technical support usually can help me within that day to get the problem fixed.
  • Cons

  • But hey, that's about the only even mildly negative thing I can think of.
  • Then only leave specific Qty items to be received on the Bill later. How do you know each bill is correct without finding the old one already filed away.
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Pricing Range
$
$
$
$
$
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Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

FrontRunners

2023

Advisor Recommendations

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21 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos