IdSurvey vs Typeform
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.1 / 5
4.2 / 5
Customer Support
4.9 / 5
4.4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 25, 2023
October 3, 2024
Pros/Cons
Pros
- Clarity, ease of use and an outstanding support team are just some of the reasons why I highly recommend it to anyone who needs to create offline questionnaires.
- The ease of being able to export the data into different formats that are compatible with our systems is great. I also find the staff very easy to deal with and they are very accommodating.
- The experience with IdSurvey has been great so far, and I would definetely recommend it.
Cons
- No functionality to print questionary (as before in V4). Expensive token system, exclusively cloud storage of surveys (no offline as in V4).
- By this all the questionnaires that had less than minimum acceptable duration for each question were disqualified.
- There is no possibility to randomly select from the list of respondents. CATI calls are done via IP phone and not USBs.
Pros
- I also must mention it interface this platform has which for me is very important in working process, it's so seamlessly perfect. And of course, reporting.
- The platform offers a delightful and user-friendly experience, both for me and my clients, featuring a fun and modern design.
- The best feature are the easy to implement forms with lots of convenient ways to get the right kind of data in the right kind of way. Clients love using them, and I love making them.
Cons
- Unable to remove their branding unless you pay twice as much. So essentially you have to pay €40 more every month just to remove their branding.
- Unfortunately the editor is sometimes very slow if you have several logical steps and questions. Furthermore the own integration to Airtable is very bad, we prefer to use paper in between.
- Internal reporting tools are limited. The jump between pro and premium was a little hard to swallow and there is no options for any ala cart features.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
