IdSurvey vs Jotform
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.1 / 5
4.5 / 5
Customer Support
4.9 / 5
4.4 / 5
Functionality
4.5 / 5
4.6 / 5
Last Review Written
May 25, 2023
October 9, 2024
Pros/Cons
Pros
- Clarity, ease of use and an outstanding support team are just some of the reasons why I highly recommend it to anyone who needs to create offline questionnaires.
- The ease of being able to export the data into different formats that are compatible with our systems is great. I also find the staff very easy to deal with and they are very accommodating.
- The experience with IdSurvey has been great so far, and I would definetely recommend it.
Cons
- No functionality to print questionary (as before in V4). Expensive token system, exclusively cloud storage of surveys (no offline as in V4).
- By this all the questionnaires that had less than minimum acceptable duration for each question were disqualified.
- There is no possibility to randomly select from the list of respondents. CATI calls are done via IP phone and not USBs.
Pros
- The templates are beautiful, you can literally do anything with them. All of my forms are so easy to customize, which has helped me improve our conversion rates tremendously.
- Overall, its a great platform to incorporate into my business. Simple tools are the best way to go and the advantage of signature figure and pdf was perfect for the success of my business.
- Overall, my experience with Jotform has been outstanding. The platform's intuitive interface and customizable features have made data collection a seamless process.
Cons
- When I was stuck at work with a database that was just terrible, I instead got jotform.
- This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.
- I do not remember having anything I disliked about this software.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
