Benchmark Email vs NetBase Quid

Benchmark Email has 156 reviews and a rating of 4.23 / 5 stars vs NetBase Quid which has 40 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.23 / 5 (156)
4.6 / 5 (40)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 23, 2021
August 25, 2021
Pros/Cons
  • Pros

  • What I liked most was the ability to create flyers' I also likes the custmer service people through chat box.
  • Nice design, Makes it easy to track performance.
  • Cons

  • Like most email marketing suites, it can get pricey as subscribership grows a there are lower cost alternatives available but they lack the functionality that benchmark offers.
  • Out of 409 people, only 75 have viewed the mail so far. No one registered online yet.
  • Pros

  • I like the range of features and filters that Netbase offers in order for my agency to get the more medical focused data we need.
  • There is a real community feel where users of Netbase share use cases and help each other. Customer service is amazing even from the other side of the world.
  • Cons

  • Netbase also stopped offering data to Facebook pages due to privacy issues, which is unfortunate since a lot of patient discussion stems from Facebook support groups.
  • The social listening can be iffy due to API restrictions. Sometimes posts are missed or delayed.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A
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5 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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