Buffer vs TweetDeck

Buffer has 1141 reviews and a rating of 4.53 / 5 stars vs TweetDeck which has 821 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.53 / 5 (1141)
4.48 / 5 (821)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 29, 2021
October 18, 2021
Pros/Cons
  • Pros

  • The ease of implementation and ability for multiple team members to access the account is a huge plus. The scheduling process is very easy and intuitive.
  • The built-in analytics is a nice feature for a quick glance at the reach of multiple posts. They are continually updating with changing APIs and the new Campaign feature looks promising.
  • Cons

  • Using Instagram with any social media scheduling app can be a pain and Buffer is no exception to this rule.
  • Sometimes errors occur when scheduling a post and it is unpublished, which leads me to redo the work. What a terrible experience.
  • Pros

  • My favorite features are the ease of search, ability to save a search as a column, and ease of following a twitter chat (via a column with a search).
  • I like the interface and the ability to see yuh current tweets, scheduled tweets, notifications. Great value and user-friendly solution.
  • Cons

  • The lack of themes for an app or site that is this well built is regularly the only downside you could find.
  • It sometimes crashes and you could be right in the middle of a tweet and then it is lost, but 140 characters isn;t to hard to rtype.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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