This may not be Contact Monkey's fault and may be limited to the ISP information they receive. Nonetheless it is a problem.

What i like most about this software is how user friendly it is as well as the customer support, always there when you need them.

Does not work, messes with outlook, needs constant restarting. Stores no data, been in contact with support for a month  and no fix has been made.

Contact Monkey did exactly what I needed it to do and was easy to learn and use, this software is popular with all of my friends and acquaintances who handle mailing lists, tracking, and more.

Great visibility into sent emails and further actions,  handy dashboards with simple and clear statistics. Very helpful when working with prospects to trigger a call and another action.

We needed a mail merge and email tracking (opens, links clicked etc) that is fully integrated with Office365. This product works great.

Super easy to install, get up and running and productive. If you need an email tracking system for Office365 this is a great solution.

The icons are in the right places and I can navigate the add on with ease. I use it everyday and hope that  the updates continue to evolve as Salesforce does.

When I emailed them to say I was irritated by this and that they should send reminders/invoices I received a response saying they had cancelled my subscription and refunded me in full.

I have been using it for 7 + years. It is amazing and fun at the same time.

I appreciate the service I have received with this company. I had done quite a bit of online research and found ContactMonkey to be highly regarded for product quality as well as service.

Can provide immediate feedback on email messages sent. Easy integration with Outlook.

Good at keeping track of emails and see what efforts are working with prospects. I like that I can see what they open and how often.

Only complaint I have is how it tracks opens when sending a single email to multiple contacts.

For my use, it's been the best investment we can think of. Being able to see when people are reviewing your emails is key to determining whether your message is getting across.

Get stuck in between so have to restart outlook many times.

Does exactly what we need it to at a good price.

I've started and stopped Contact Monkey twice now. The software is great, big help from customer support when needed, and it gave me great insight into my sales prospecting.

I love that you can integrate with SalesForce and outlook or even perform gmail merge emails.

The reports are crisp clean and easy to understand. Support and the videos were very good especially for a very low price.

Contact Monkey has gorgeous, built-in HTML templates and its insight into email activity is amazing.

It gives great visibility and has allowed me to connect with many more prospects than I otherwise could have. Great software, and for a great price.

I like the analytics - being able to search by subject and time frame is a nice feature that helps in following up on sales campaigns.

I like that I can see who has opened my emails and when and who has not. I also like to see what my best performing subjects of all time are.

I like that you can track emails and see the stats on a weekly daily basis. It is easy to use and our whole team likes it.

Ease of use, ease of implementation, easily able to export data for analysis.

Ease of use in tracking emails. The ability to view the percentage of opens over a certain period of time.

Overall simplicity is great and when I do a large emailing, I like that it generates a % of how many were opened and I can track who actually looked at my email.

First off, I love how simple this is to use. Then it's great with how useful this is. I use it constantly after sending proposals to prospects.

I don't have to go into a separate program to send emails, I can send them directly from my Outlook application in a matter of minutes. Great solution and incredible customer support.

When it stopped working, customer service is no where to be found after paying for an annual subscription.

I love the ability to create different templates for various types of communications. The ability to customize and include branding for a uniform and official look is great.

Contactmoney provides useful information relating to my business that makes my life easier. I'm not sales oriented but I enjoy having access to the data relating to access.

Very poor customer service and a glitchy product - but great when it works.

Great product, great support, well worth the money.

Love the way it integrates with Outlook. Has sidebar notifications that show sent emails, none of my other trials showed this.

Tracking my opens and clicks is the most obvious feature that I like. It is very user friendly also.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

Canadian Dollar

ContactMonkey is a user-friendly internal email software designed for seamless communication within businesses of all sizes. Ideal for internal communications specialists, department leaders, and managers, it allows users to create and deliver effective employee messages directly from Outlook and Gmail without the risk of being marked as spam.

The software ensures that important updates, announcements, and newsletters reach dispersed teams without going unnoticed. Its drag-and-drop email builder simplifies the process, making it accessible for everyone, regardless of coding or design skills.

ContactMonkey not only saves time in content creation but also provides valuable employee insights through an analytics dashboard. This data helps refine internal communication strategies and optimize messages based on employee behavior and preferences.

Key features include team collaboration, audience segmentation, simplified list management, click maps, two-way feedback loops (eNPS, surveys, emoji reactions, and polls), employee SMS, event management, and more. Together, these tools foster a positive company culture, driving employee engagement and retention, and creating a centralized hub for all internal communications.

LongDescription

Meeting Management

Collaboration Tools

Contact Management

Content Management

Lead Management

For Sales Teams/Organizations

Employee Directory

Communication Management

Reporting/Analytics

Feedback Management

Transcripts/Chat History

File Sharing

Real-Time Chat

Mac OS

Web browser (OS agnostic)

Team and Salesforce pricing available. Annual pricing available.

51-200

201-500

501-1000

1000+

ContactMonkey

In Person

Live Online

Webinars

US Dollar

Salesforce fundraising and donor management software lets nonprofits effectively manage the complete donation cycle. This cloud-based tool has advanced reporting features and is great for any size organization.

ShortDescription

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Project Management

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Goal Management

Call Management

Customizable Fields

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Sales Approval

Version Control

XML/RSS

Opportunity Management

Configurable Workflow

Bills of Material

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Performance Metrics

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

ContactMonkey vs Salesforce Sales Cloud

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Product Demo & Screenshots

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