dotdigital Engagement Cloud vs Wix

dotdigital Engagement Cloud has 161 reviews and a rating of 4.26 / 5 vs Wix which has 5557 reviews and a rating of 4.36 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.26 / 5 (161)

4.36 / 5 (5,557)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

July 9, 2020

March 11, 2021

Pros/Cons

  • Pros

  • features are easy to use, program. Amazing customer service, campaign test options are easy

  • Super easy to use. Love how I can add as many images as I need. Great ability to edit the images inside of dotmailer.

  • Cons

  • Although the email templates are easy to use, I wish there was a little more customization available.

  • The training videos could be better. Platform enhancements often occur without notification or detailed instruction. Support is good.

  • Pros

  • Easy to use, cheap (Free to get started), great quality

  • I love the fact that it's so easy to use I can just put in all my information I want and the software makes it for me I love it

  • Cons

  • For the price, the base price, I feel you should get more for that cost associated up front. However, you do get what you pay for.

  • The basic setup is pretty easy to understand and intuitive, but trying to add the more advanced can get really complicated for basic users.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos