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Hootsuite software


Hootsuite is a cloud-based reputation management and social-media solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Google+, LinkedIn, Facebook and Twitter. It lets users launch campaigns from a single dashboard.

Hootsuite offers various functionalities for measurement and reporting purposes, such as tools for team collaboration, audience engagement, analytics and account security. This solution is suitable for businesses of all sizes.

Hootsuite allows users to manage several contributors and share data and access rights without the sharing of passwords. Users can work with social streams, columns and tabs along with an option of selecting from various design themes.

In Hootsuite, messages can be delegated to the team and their progress can be monitored. Additionally, users can select the date and time that messages will be sent out. The use of brand and industry terms can be tracked to gather more intelligence and prepare analytics reports.

Hootsuite offers services on a monthly subscription basis that includes support via email and through online resources.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

985 Reviews of Hootsuite

Showing 1 - 20 of 985

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  • Debbie from South Carolina Future Minds

    Number of employees: 2-10 employees

    August 2018

    Great for a small business or nonprofit!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Allows me to schedule our social media posts and answer/view posts made to them. Great for a small business or organization with limited staff.

    Pros

    Easy to use and allows you to manage all of your social media accounts in one location.

    Cons

    A little confusing at first but once set up it is very easy to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 11-50 employees

    August 2018

    Easy and efficient

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Hootsuite is very simple and straightforward. It makes managing multiple platforms for one account very efficient.

    Cons

    It allows you to automatically post to Instagram, but if you do that, you cannot add a location or tag people in a photo. For this reason, I opt for notifications to post to Instagram.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Joseph from ActionVFX

    Number of employees: 2-10 employees

    August 2018

    This application is a Hoot!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been using Hootsuite for over 2 years now and it has made my life so much easier and faster.

    Pros

    I love how I don't have to go to a million different pages to post the same thing I was going to anyways.

    Cons

    I wish it worked better with Instagram, more fluid. Instead of having to verify and confirm, just allowing it to post fully on its own.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 201-500 employees

    August 2018

    HootSuite Saves Time!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Awesome tool that I wouldn't want to live without when dealing with social media.

    Pros

    Hootsuite allows me to put together tweets and other social media posts days in advance and I can time them down to the minute of when I want them posted. This is very efficient and saves time and money.

    Cons

    Little overwhelming when first dealing with the software, but once you get the basics down it is an awesome tool.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Amber from Leap Clixx

    Number of employees: 2-10 employees

    August 2018

    Best Social Media Management App, Still Has a Few Issues

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Hootsuite is the most popular social media management app of our clients. They have management and analytics tools for all of your social media accounts in one place which can make scheduling a breeze. Plus they have custom plans in case you need some advanced tools.

    Cons

    It can get expensive if you want powerful features or if you want to schedule more than a handful of posts at a time. It still has some issues with publishing here and there, but overall it's the best tool out there that we could find!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rowerth from Diario Meridiano

    Number of employees: 51-200 employees

    August 2018

    It's very easy

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    helped me to improve the management of social networks of the different accounts that I manage

    Pros

    I liked its interface and how easy it is to manage multiple accounts

    Cons

    the free version does not differ much from the paid version

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 51-200 employees

    August 2018

    Easily Manage all Replies

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I used hootsuite to manage conversation around my brand and to listen to other conversations happening in my industry.

    Pros

    Hootsuite is one of the best social media engagement and listening tools I have tried so far. It makes it easy to reply and manage all of your social media engagement across platforms. It is also so easy to use as a listening tool to know who is talking about your brand or your industry when - and join the conversation yourself. I like that it works with all popular platforms.

    Cons

    Can be a bit expensive for smaller businesses. You really need to have a lot of engagement for it to be worth it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 2-10 employees

    August 2018

    Hootsuite is easy to use and affordable

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Hootsuite makes social media management much easier. I am able to schedule posts in advance and save time to focus on other tasks.

    Pros

    I like the availability of apps to enhance the experience and make scheduled posting that much easier. Hootsuite makes social media management much easier.

    Cons

    Hootsuite seems to have trouble connecting to some of my pages on Facebook, but I believe that this is a Facebook issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 51-200 employees

    August 2018

    Hootsuite

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I like using the service to help schedule social media posts

    Cons

    Will need to have a paid option to view more features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mark from Visia Marketing

    Number of employees: 2-10 employees

    August 2018

    Happy with Hootsuite

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Hootsuite is great for scheduling social media posts, especially for platforms that don't have a schedule feature.

    Cons

    I have no cons with Hootsuite, it does exactly what is expected.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 11-50 employees

    August 2018

    All-in-one creation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's an industry standard, plain and simple. And for good reason. If you are hunting around, try out a demo version of it and see what it offers. Two thumbs up.

    Pros

    Because of its layout, it's nice to be able to observe what was put together for specific topics and to monitor the results in a relatively simple dashboard. It really does a nice job of making sure the editorial calendar is set up to run smoothly. High marks, Hootsuite.

    Cons

    Once you get the hang of it, it's pretty easy. I've always found the layout and usage to be a bit clunky, but it has improved. Make sure the primary users of this are comfortable with it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 11-50 employees

    August 2018

    Good for small nonprofits

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We are a small charitable nonprofit run entirely by volunteers. Hootsuite's free account allows us to write, organize, and schedule our social media posts from a central location, as well as allow multiple people to access and review the posts before they go out. We sometimes have several different people contributing to social media posts, and it's been really helpful to see what others are working on or what's scheduled to post already, so that we're not stepping on anyone else's toes.

    Cons

    The free version only allows us to add 3 social media accounts - I absolutely understand why (it's free!) but it would be nice to be able to add a couple more accounts so that we can really have everything in one place.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 2-10 employees

    August 2018

    Fantastic Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I've been able to push out more content to my social media accounts since using hootsuite and in return it's helped my site recieve more views.

    Pros

    I love that I can manage multiple accounts on this software. Being able to see all aspects of the twitter app through this site and schedule tweets is something I've needed for a long time and now I have it because of Hootsuite.

    Cons

    There's a limit on the free version of how many things you can schedule, but you have to upgrade to get more. It's not really a con, but if you're on a tight budget it could be. It's most definitely worth the upgrade though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Katie from Main Street Crossing

    Number of employees: 2-10 employees

    August 2018

    Simple but powerful Social Media Planning

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have had a great experience with Hootsuite, especially since I am able to plan for multiple platforms at once.

    Pros

    -Easy to use
    -Many Features
    -Well designed layout
    -Great customer service
    -Good Price

    Cons

    -So many features, sometimes that can feel overwhelming.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jason from Neutron Industries

    Specialty: Other

    Number of employees: 2-10 employees

    August 2018

    Hootesuite is top of the line for social media account management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In the end, Hootsuite is so great for posting to my social media accounts and saving me the time of having to do it all by hand everyday

    Pros

    The free account may be very limited, but it's a free account, and it is not very expensive to upgrade so all in all, great for a program that can work with so many different accounts.

    Cons

    It has lots of different functionality, and much of it is not super intuitive, so when I first started using it as an author, it took a lot of time before I could schedule automatic posts with any kind of efficiency

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 201-500 employees

    August 2018

    Just a Hoot!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great platform. I wouldn't use any other software.

    Pros

    With HootSuite I am able to manage all social media platforms on one website with a touch of a button. It is easy to set-up tweets and posts for future dates and it allow me to post at the prime times.

    Cons

    It takes awhile to get everything organized the way I would like it to be organized.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alessandro from Casa Pellegrino Boutique Hotel

    Specialty: Hospitality / Travel

    Number of employees: 2-10 employees

    August 2018

    Social Media assistant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Using Hootsuite will help you to schedule social media posts in advance, for multiple platforms (Facebook, Twitter, etc). It is easy to use and very convenient, also from your mobile or PC.

    Cons

    It takes time to understand and try to organize your ideas before start scheduling otherwise you could get confused. Need internet connection and good PC.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer
    LinkedIn icon

    Number of employees: 11-50 employees

    August 2018

    Hootsuite is a good software to use for business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Hootsuite is a social media management platform that’s used for social media integrations such as FB, Twitter, Instagram, etc. It is user friendly and supports many suppliers. This is also a plus since other comparable software do not. I used Hootsuite as a recommendation from a colleague. The software is easy to manipulate in once you’ve visited each section and learned the pattern. At first it’s challenging and some tabs/icons were not intuitive. I just say after the evaluation, I was pleased with the results. The software also provides content to be able to use for your own use. This is very helpful when it gets difficult to figure out to do for content.

    Cons

    The trial version of the software was a little limited. Or maybe I didn’t set it up right? I don’t think so. There wasn’t really much I disliked about the software. I wish the price point could have been lower. At least in the beginning stages of using it. I realize there’s the free version but I wanted to leverage all the software can do in order to evaluate its use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jared from Marketing and Advertising

    Specialty: Marketing Agency

    Number of employees: 2-10 employees

    August 2018

    Take Control of Your Social Accounts

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Hootsuite provides a great way of monitoring numerous different social media accounts to gain a better understanding of your audiences' habits.

    Cons

    This service can seem easy to use at first, but there are many layers to understanding the nuances of the app. Just be sure to take your time to understand everything.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tyler from Atlantic Blue LLC

    Number of employees: 11-50 employees

    August 2018

    Easy organization for all your social media needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Social media is #1 part of my job and this lets me post the same thing over multiple networks. So easy and I love the interface!

    Cons

    Nothing. Again, these guys stay on the ball and update their site to make sure everything is pushed out correctly to our customers

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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