Hootsuite is a cloud-based reputation management and social-media solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Google+, LinkedIn, Facebook and Twitter. It lets users launch campaigns from a single dashboard.

Hootsuite offers various functionalities for measurement and reporting purposes, such as tools for team collaboration, audience engagement, analytics and account security. This solution is suitable for businesses of all sizes.

Hootsuite allows users to manage several contributors and share data and access rights without the sharing of passwords. Users can work with social streams, columns and tabs along with an option of selecting from various design themes.

In Hootsuite, messages can be delegated to the team and their progress can be monitored. Additionally, users can select the date and time that messages will be sent out. The use of brand and industry terms can be tracked to gather more intelligence and prepare analytics reports.

Hootsuite offers services on a monthly subscription basis that includes support via email and through online resources.

Compose message
Compose message
Compose message
Conversations
Conversations
Feed management
Feed management
Insights
Insights
Marketing
Marketing

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



1,131 Reviews of Hootsuite

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 1,131 reviews

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Casey from Baylor University

Specialty:  Education

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

October 2018

Great tool to view and manage various social media platforms

Pros

Great tool to manage various social media platforms by connecting your social media account. It helps to have a one stop shop when managing social media.

Cons

Sometimes the platform was hard to navigate. The interface took a while to get used to finding exactly what I was looking for.

Amani from Ekwa Marketing

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

Social media posting made easier

I have used Hootsuite for about 3 years. It took me as long as 30 minutes a week to schedule postings on 3 social media channels. With Hootsuite it only took me 30 minutes a month which was a lot of time saved. It saved me the hassle of logging in and logging out of multiples accounts since I managed social media for 10+ clients. I found it very convenient to have scheduled posts at any time I chose instead of having to fit in the social media peak hours in my busy day and do the posting manually.

Pros

Hootsuite allows you to schedule as many posts you want on up to 3 different social media profiles at the same time. If you are using Twitter and exceed the character limit, it gives an alert so you can fix up the post. This software also provides the mobile app so you can schedule posts at your convenience even through your mobile. Instead of logging in to 3 acounts at one time scheduling or posting through Hootsuite has made managing social media efficient and way easier. The dashboard also shows you the stream of the social media accounts connected in a single screen allowing you to see posts that has been showing up on your timeline. Most major social media profiles like Facebook, Twitter, LinkedIn and Google+ can be connected to Hootsuite.

Cons

Post analytics aren't available. Having this additional feature to view reach and engagement would male this already treat software an awesome one.

Liz from BumbleBar, Inc.

Number of employees:  11-50 employees

Ease-of-use

Functionality

October 2018

Not super easy to use & requires expensive subscription level to access necessary features

Pros

I appreciate the ability to manage numerous networks in one place. I also like the capability of monitoring various networks for keywords.

Cons

Many features are only available at expensive subscription levels. The user interface is cluttered. There is a learning curve when first using the program.

Valeh from Altair Technologies LLC

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Manage your social media platforms more efficiently

Pros

In modern business social media plays important role in the success of companies. Most companies runs their advertisements and campaigns through social media because targeting is very easy and price is affordable. But managing got harder after significant increase in the number of social media platforms. Hootsuite main role is faster reaction to customer needs with the combination of modern tools. It saves time by managing all media platforms in one screen. My most liked feature of Hootsuite is filtering option which gives me relevant results based on customer needs.

Cons

All is great but I have one suggestion. It would be a life saver feature if Hootsuite had one message box and all messages from different social platforms were collected in one place. It could save my time and energy and also increase customer satisfaction.

Angela from Constant Creations Co

Specialty:  Retail

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

All of your social media content in one!

I use this product everyday and enjoy it.

Pros

I like the ability to schedule all of my social content in one place. Being able to schedule viable content allows us for better marketing, which improves sales and customer relationships.

Cons

The columns can be a bit congested. Because we have so many accounts, it can be hard to determine which column is for which account.

LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great for social media posts!

Pros

I love that it makes it easy to organize future social media posts and I appreciate the new Wordpresss feature!

Cons

None so far, I use this daily and enjoy it!

Mike from Bleacher Report

Number of employees:  201-500 employees

Ease-of-use

Functionality

October 2018

Good Twitter Platform

Pros

Can be an alternative to TweetDeck. I like organizing columns into themes on it.

Cons

Though they have improved this recently, the layout is not as good as TweetDeck.

LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Social Media for Small Business

Overall, it was easy to use, but having images appear as links made us stop using this service. We are a visual company and after finding that our posts with the most imagery had the best best results.

Pros

Ability to post on all social media platforms from one site or app.

Cons

Photos in twitter appeared as a link, rather than a photo in the post. For a visual company, this was a bummer.

Catie from Ascension

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Social Media Master

Pros

Hootsuite is the perfect tool if your company is in social media. It’s saves time and money by making post for the future and accessing all platforms in one program.

Cons

Sometimes does not post posts correctly in the future.

Zulkamal from Research

Specialty:  Other

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Social Networks Management on your fingertip

Don't waste your time to manage all your social media accounts by yourself. Let the Hootsuite works for you and save your valuable time.

Pros

You can manage all of your social networks in 1 app with simple interface & analytic reports feature

Cons

You can only manage three social media accounts with basic features such as analytics, message scheduling for the free version. Upgrade to premium to unlock all features, with various plans offered.

LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

Great if you want the same post to multiple social media platforms

Overall the benefits of volume of engagement outweighs the desire for individualized messages

Pros

Love that we can schedule posts so that we can take one day a week to write update and not be stuck in minute-by-minute demands to write on social media

Cons

Don't like that same post goes out to all sites - would prefer to craft messaging to specific audience

Abby from K2 Analytics

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

I'm a fan

Pros

Easy to use, and very responsive to what you need it to do. It's very simplified so anyone can use it. An amazing social media scheduler over all.

Cons

Some of the settings are a little confusing to us. Also, there's no social listening for this which is a bummer.

Anne from Our Daily Bread Ministries

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Hootsuite--Good for basics

For the price, it's worth it for very basic functionality.

Pros

Allows you to compose 1 social post for multiple channels.

Cons

Very glitchy and older interface! Needs updating badly.

Juan Ignacio from Cervecería y Maltería Quilmes

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

With Hootsuite I can automate the messages that I send from my social networks

The biggest benefit that this software has given me is to considerably increase the number of followers in my social networks thanks to the fact that I always have them in constant activity thanks to Hootsuite that allows me to publish periodically without needing to be stuck on the smart phone

Pros

The biggest advantage offered by this application is the possibility it offers to be able to automate or schedule publications through various social networks such as Facebook, Twitter or Instagram. With Hootsuite I save time. The publication calendar tool is simple. I really like the interface of this program

Cons

It would be good for Hootsuite to integrate a function that would allow reporting on activity in social networks through this application.

Jeff from Kasco Construction Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

October 2018

Whooo Says Sharing Post Isn't Easy

Over the years I have had nothing but a positive experience using Hootsuite. Additionally the ability to utilize teams helps and allows the organization itself to designate onsite personnel to meet the needs for any realtime posts.

Pros

My title says its all - it's easy. When managing multiple organizations social media, Hootsuite helps greatly reduce the time it takes to post to a multitude of sites. Scheduling then takes it a step further and allows me to create a month's worth of posts for an organization in less than 30 minutes.

Cons

The cost. Although I suppose if I were to calculate the time it saves vs the price of the product I'm certain their is a positive ROI.

Marilyn Laughlin from FireEscape Coffeehouse Youth Ministry and KFEX Radio 93.1fm

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

LOVE this softeware1

When one of us is on vacation and we do not want to be on the computer during that time- this is the best way to schedule posts to keep our readers informed as to what is happening.

Pros

This is one great product for the busy person. Scheduling our posts on Facebook has been so easy and helps us with the time crunch on some weeks.

Cons

Nothing not to like! It is a great tool for busy people.

Michael from PEER Chain

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great social media organizer

We needed to increase our social media presence and Hoot Suite definitely made it easier to do just that. Having everything in one place just made it easier to manage all of our accounts and made it more likely that we would post.

Pros

Very easy to schedule and track all of our social media presences in one place!

Cons

Not much not to like, honestly. The cost might be a little high if you are not really taking advantage of everything the software has to offer.

bianca from valpak

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Was once the premiere social media tool, but has it progressed enough since?

Unfortunately, I've been relying on additional platforms that have features that Hootsuite still lacks, like live posting to Instagram, content verification procedures, etc.

Pros

I think unlike other social media management software, this platform is very easy to use, even for a social media neophyte. It does a great job of streamlining multiple feeds in one place.

Cons

I think Hootsuite has failed to roll out any true updates as of late. It's interface and functionality has remained somewhat stagnant, as social media has become increasingly more complicated around it.

Joshua from Vanadium Games

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Easy and useful software for collaboration

We are using the free version of Hootsuite to manage our team of 4 game developers. It has been very useful for easy communication, with its mobile apps and simplistic design.

Pros

There are mobile and desktop clients/apps
The free version can be realistically used for collaboration between remote game developers
There are different rooms to keep chats separate
You can mention people to notify them
Video and audio calls (including screen sharing) is free and helpful

Cons

In the near future, Hootsuite is going to stop being hosted/supported

dee from ibc

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great Time Saver!

Pros

Love being able to use this as a hub for my social media posts, makes things so much less time consuming, especially for marketing and things of that nature.

Cons

No cons for this app... appreciate all that it has to offer.


Displaying 1 - 20 of 1,131 reviews