Hootsuite Software


 

Hootsuite is a cloud-based reputation management and social-media solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Google+, LinkedIn, Facebook and Twitter. It lets users launch campaigns from a single dashboard.

Hootsuite offers various functionalities for measurement and reporting purposes, such as tools for team collaboration, audience engagement, analytics and account security. This solution is suitable for businesses of all sizes.

Hootsuite allows users to manage several contributors and share data and access rights without the sharing of passwords. Users can work with social streams, columns and tabs along with an option of selecting from various design themes.

In Hootsuite, messages can be delegated to the team and their progress can be monitored. Additionally, users can select the date and time that messages will be sent out. The use of brand and industry terms can be tracked to gather more intelligence and prepare analytics reports.

Hootsuite offers services on a monthly subscription basis that includes support via email and through online resources.

 

Hootsuite - Compose message
 
  • Hootsuite - Compose message
    Compose message
  • Hootsuite - Conversations
    Conversations
  • Hootsuite - Feed management
    Feed management
  • Hootsuite - Insights
    Insights
  • Hootsuite - Marketing
    Marketing
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

407 Reviews of Hootsuite

 

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Software Advice Reviews (35)
More Reviews (372)

Showing 1-20 of 35

Tyler from Apex Caring Services
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Hootsuite for social accounts

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If you are looking for one product from which you can manage most of your social accounts at the same time, look no further than Hootsuite.

Pros

It's easy to use, user friendly and has a mobile app to make it convenient to make social updates while on the go.

Cons

Some of the API for some social networks are not perfect and make you go to the actual social network to make the post.

Review Source
 
 

Jasmine from Jazskimo Creative
Specialty: Marketing Agency
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Social Media Manager Must Have

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love the ease of use and reporting of Hootsuite. Their support team is fantastic and there is lots of online learning on how to get the most out of this software

Pros

By allowing you to pre-schedule posts for Facebook, Twitter and Instagram from the same dashboard you save so much time and sanity!

Amazing analytic reporting functions

Excellent support

Free version available for one network

Cons

Cost betweeen versions is a big jump

Paying for additional analytics reporting modules can add up very quickly.

Review Source
 
 

Allison from Brown University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

Hootsuite helps you schedule posts on Twitter and Facebook.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

If you want a free social scheduler, Hootsuite is one of the best games in town.

Pros

Hootsuite has a free service that is particularly helpful for new social media marketers. You can schedule Twitter and Facebook posts for any time. It's a simple service but it will help you schedule your social activity and get your time back.

Cons

The biggest "con" for Hootsuite is their lack of Instagram integration. You can get a reminder to post to Instagram with the photo you'd like to use, but you can't actually schedule posts. I believe they are working on creating this integration, so hopefully it changes soon. I'd also say that unlike many other scheduling services, there's not a ton of information on the data received back into the system (i.e., how well your post does in terms of likes, reach, clicks, etc.)

Review Source
 
 

Lauren from Kat U. Realty
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Glitchy sometimes, but works

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Free account allows you to: schedule posts for up to 3 channels, (enough for most small businesses), watch up to 5 channels for easy content grabs and likes of other page's content. Scheduling view allows users to easily see what else has already been scheduled.

Cons

Can't upload videos. Sometimes the link previews don't actually work when the post goes live. Difficult to tag people in posts. When adding content, the screen usually refreshes itself in the middle of the process, which slows things down significantly. Free reporting is pretty useless when it comes to Facebook, which provides better insights through it's own app.

Review Source
 
 

Jillian from RIEGL USA
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Hootsuite May Have Flown the Coop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is an okay way to monitor social media activity for a low cost but that really is all it is good for now.

Cons

As the years have gone by, the limitations that they have imposed have gotten greater and greater. As the social media networks have shifted to grow with the times, Hootsuite has not followed along well with the changes.

Review Source
 
 

Janet from Key Media & Marketing
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

An easy-to-use scheduling and monitoring system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall, I have been using Hootsuite for about five years now and couldn't manage without it.

Pros

Very easy to use. Tabs allow me to work on different accounts and monitor hashtags for those accounts, without fear of getting them mixed up. I use this mostly as a hashtag engagement and scheduling tool.

Cons

A touch slow to respond at times. The reporting system could be improved especially the confusing points system.

Review Source
 
 

Derek from Pacdog
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Starting with Hootsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of multichannel posting. Schedualing is great. Easy to use and analytics feature is good. Link shortening is a great feature also and ability to look for keywords

Cons

Posting to Instagram is a big issue. Even though it gives you option to link up instagram it never seems to post on it vis hootsuite

Review Source
 
 

Michael from TJack Recruiting
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Social Media made easy!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Recommend to anyone utilizing social media for their company. Easy to use and helps efficiency!

Pros

If you are currently using multiple social media platforms, Facebook, Instagram, Twitter, etc than Hootsuite is for you. Social Media is slightly daunting especially if you are trying to have multiple accounts across different platforms. Hootsuite makes it easy to come up with my ideas and posts at the beginning of the week and schedule them all to release at various times throughout the week.

Review Source
 
 

Ashlie from Naturally Ashlie, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

A Classic that Needs an Update

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

They do offer additional training to learn to utilize more of the features, but the trainings are an extra fee.

Pros

Tons of functionality when it comes to managing social media accounts. Allowing for quick and easy social media management. Allows for response, post scheduling, and other features along with detail analytics.
Has content suggestions that you can put keywords in to find relevant shareable content without having to scour the internet.

Cons

VERY complex. There is definitely a large learning curve and even then it can be confusing . The UI is outdated and not easy to navigate. More than likely if you have Hootesuite and have not had formal training, you are not coming close to utilizing all that it has to offer.

Review Source
 
 

Alexis from Onex, inc.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Quick and easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love this so much is so convenient.. Some bugs they still need to fix but it's great. The dashboard is great and how you can monitor all socials on one page.

Cons

I hate that now you can only send out 30 scheduled socials.. My YouTube channel won't connect to hoot suite for some reason but all the other ones did

Review Source
 
 

Sam from ParkWhiz
Specialty: Marketing Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Nothing special - I only use it because I don't know what else to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's fairly simple to schedule your posts and the calendar view is nice to see everything mapped out. Positioning your feeds is a nice plus.

Cons

The analytics never line up with what the actual native social apps say. For example Hootsuite reports on Facebook pages don't line up with what Facebook will say on their end. Huge problem for me. Also some things that are baked into Facebook (targeting organic posts) are paid features on Hootsuite

Review Source
 
 

Marina from Congo Leadership Initiative
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great for Managing My Nonprofit Social Media Pages!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If you manage multiple social media pages for an organization or business, this is a great tool that will make your life so much easier and save you a lot of time!

Pros

Hootsuite is a great timesaver. I love that as I'm setting up social media posts for the week, I can schedule posts across multiple platforms at the same time, and be able to further tailor them to the character of each platform (Facebook post vs. Twitter post) all from the same site. I also really appreciate how you can add or remove different "streams" from your viewing page for each social media platform. For instance, on my Facebook tab in Hootsuite, I have my page's scheduled posts in one column, our already published posts in the next column, and our inbox messages in another. For Twitter, though, I have my page's tweets in one column, our other newsfeed tweets in another (which I can retweet, reply to, and like all from that column in Hootsuite!), our mentions in a third column, and our direct messages in another.

Cons

Overall, Hootsuite is great, but there are a couple of things that bother me from time to time. When scheduling Facebook posts with multiple photo attachments, I've found that Hootsuite will publish each photo as a separate post, but with the same text each time, instead of including all the images in one post. This means that in these cases, I always have to go to Facebook's page to schedule posts with multiple images instead of being able to do it from Hootsuite. It's not something I have to do very often (typically, I only include one image with a post), but it's annoying nevertheless. I've also occasionally had Hootsuite incorrectly block me from being able to schedule my posts because it's internal clock is off and says that my posts (which I'm trying to schedule for several days away) aren't being scheduled for more than 5 minutes in the future.

Review Source
 
 

Taylor from candid marketing + communications
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great for Casual Social Media Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We use this for casual post scheduling and profile monitoring. For professional organizations, I think there is better software available that helps keep things from falling through the cracks and keep your public profile polished.

Pros

This makes it easy to schedule posts for social profiles. There are options for categorizing social profiles which makes it easy for our agency to keep client profiles separate and organized. The scheduling feature is easy to operate and seeing a list of posts that are ready to publish is a breeze.

Cons

There was a recent update which limited the number of posts your could schedule on certain plans. This just made it so if you use it more you pay more which is fine, but changing the pricing schedule could affect annual budget that were established before the price change.

Review Source
 
 

Andrew from North River Marketing
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

An Agency Perspective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Hootsuite is intuitive, functional and may be used to support multiple clients simultaneously. It also allows for scheduling content across multiple social channels, making content publishing seamless.

Cons

This product, for what it offers, is expensive and does not play well with many Analytics platforms.

Review Source
 
 

Pamela from NextGen Marketing, LLC
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Hootsuite great for easy scheduling

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use and love the new Composer! Great for scheduling multiple clients and multiple social media accounts. New composer does make it easy to upload video and other media. Analytics are great way to share ROI with clients.

Cons

A bit pricey for small businesses or agencies. The features that small agencies want only come with the enterprise edition, which is too expensive. Difficult to connect LinkedIn if your client does not have a business page, only a personal page.

Review Source
 
 

Damian from Talintel, Inc.
Specialty: Software / IT
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great for Managing Social Media Accounts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to learn software. They provide quite a bit of online training videos and tutorials to get the most out of their software. Makes managing multiple social media accounts much easier.

Cons

Each social media channel works a little differently, so you may have to take a different approach on each one to see what the best way to post content and schedule content so that it displays the way you want it. Currently it brands the Hootsuite software when you post to Facebook. It would be much better if you could customize the branding for your own business. That is why we schedule posts through Facebook page manager rather than use HootSuite.

Review Source
 
 

Garrett from Abundant Life Church
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great social media marketing tool for novice and experts alike!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Hootsuite makes creating posts once and sending to multiple social media sites a breeze! Scheduling and attaching files is also easy. I wouldn't do them much justice if I also didn't add that the mobile app is just as easy as the web version! Setting permissions based on other users is a great function for teams where posts need to be approved. The free version may also work great for your needs depending on your limitations. Being able to see all streams from the web makes it easy to view all social media sites and make sure they're up to date. Responding to posts is also easily done from the dashboard. Lastly, there are tons of tools available from the dashboard to add to your account making it a one-stop shop!

Cons

Would like a way to schedule a long post for Facebook and allow a hidden character or combination of characters (maybe like, /&/) to allow a break for Twitter so the user doesn't have to create one long post for Facebook and 2-4 different posts for Twitter. Would like a way to receive an email of sorts when all posts are posted as sometimes (very, very rarely) are some not posted.

Review Source
 
 

Vanessa from PieSync
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Ok for basic social media

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's ok, but I am looking for another solution.

Pros

Easy to get your social media lined up for long periods of time. Good overview of all your channels.

Cons

Lots of bugs, unable to cue giphies in twitter feed, sometimes things post completely wrong or links don't work. Customer service doesn't always seem to know how to help either.

Review Source
 
 

Catt from Kari's Treasure Trove, LLC
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Hootsuite is Great for Social Media Management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We use Hootsuite for our small business, it helps us keep track of each social media platform we use and allows us to post via PC or phone. It's quite helpful and useful for beginners and businesses. I would recommend this product to anybody.

Pros

Multi-Platform functions, Free to Use, The Free features are still useful, Can buy into the product but its not necessary, Tells you the requirements for each social media platform. PC & Phone friendly.

Cons

Sometimes after an update it bugs and won't notify you when there is a post to publish. On the Free version you can only post to the most popular/basic platforms: Twitter, Facebook, Instagram, LinkedIn.

Review Source
 
 

Chris from Rockin Taco & Tex-Mex
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Hootsuite Beginner who loves it

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This has saved me so much time and allowed my business to remain connected to social media and my customers. A one stop program that takes care of posting across all of them

Cons

It can be a bit confusing to set up. I have also had to re-sign in a couple of times which is a bit annoying

Review Source
 
 
 
Showing 1-20 of 372

Nidhi from Liaison Technologies
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Love this tool. It made implementing my content calendar a reality and so much more easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Features like bulk imports, auto optimal scheduling, link shorter for the post and word count for every platform!

Cons

I would love an Instagram integration! No sure if its tool limitation but rest assured i love this tool!

Review Source: Capterra
 


February 2018

February 2018

Great software for scheduling your posts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I still use it because it's a huge time-saver

Pros

I like how easy it is to schedule multiple posts across all social media platforms. So happy that they now include Instagram!

Cons

It's obvious that you are posting from the software when someone looks at your posts. I wish it would appear more organic-looking.

Review Source: Capterra
 

Victor from Ministerio Poder Popular para Hábitat y Vivienda

February 2018

February 2018

Hootsuite, an excellent platform to manage social networks to strengthen business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hootsuite allowed us, on one occasion, to determine the strategic direction taken by a company that competes with us in several markets.
We saw the trend of social networks and the reaction of users towards the two brands, which was crucial for us; with these data we were able to carry out an agile offensive that placed us above the key points of the other company's advertising campaign, in those days we took the initiative and were able to establish ourselves in emerging markets with fragile market qualities

Pros

The cost of the service is adapted to the requirements of the users, from offering the possibility of managing ten social profiles by a user to the management of a team of three people from the communications area of a company to the management of social personnel superior teams . marketing.
The application is managed in a web environment and can be used for market research of a new brand, the management of social networks of the company and the main stakeholders in the business.
Hootsuite can establish trend analysis, search for defined phrases and associate them with the objectives of the campaign. It allows me to save time with the automatic organization of messages and topics that work, I can manage my agenda through a calendar that can be linked to the mail or other agenda programs.
The program offers very successful tutorial videos so that new users can quickly acquire the necessary knowledge to use the tool in a fluid way, in the same way that the interface allows it to adapt quickly to its environment. With this program you can quickly determine how the investment in social networks is recovered, in the process of searching for clients, allies and the disclosure of the company's products.

Cons

I recommend that you take seriously the test month, totally free, and evaluate if the platform suits you or not, there are other alternatives focused on fulfilling the requirements we have in the management of social networks, personally I consider it an excellent platform, with Hootsuite I feel that I have the necessary tools to maximize the potential of the company and its projects.
Being prudent is not an excess.

Review Source: Capterra
 

Paulino from Armario Joyería
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

The best tool when it comes to managing your social networks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Thanks to the creative genius of this wonderful tool

Pros

Definitely Hootsuit is the best tool when managing your social networks, from a single tool you can control everything, it really is wonderful.

Cons

A simple recommendation is to make the platform more intuitive to better organize networks, but it´s a very good tool

Review Source: Capterra
 

Emmanuel from Evans Design C.A.

February 2018

February 2018

Great Tool for Social Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great Tool for Social Management

Pros

HootSuite is straightforward, and allows me a broad overview of social media happenings in my company's space. I can track conversations in real time, and the tool allows me to schedule posts, engage in conversation, and track analytics overtime in a more interesting and convenient way than the native social media platforms.

Cons

o me, the UI is a bit dated and clunky, and could use some cleaning up. If you are managing more than a handful of accounts, I could imagine it becoming overwhelming and difficult to navigate. I know they are testing Beta versions of new features, like scheduler, but I'm looking forward to further updates

Review Source: Capterra
 


February 2018

February 2018

Solid social media manager but not perfect

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Don't know what other similar solutions are out there but HootSuite does as it's supposed to. Never experienced any downtimes, occasionally have to refresh the page but that's no big deal.

Cons

My biggest complaint about HootSuite is that @tagging in posts across multiple platforms at the same time can only have each tag apply to one social media. So @company won't apply across multiple platforms unless set individually. Also, image sizing can be tricky but that's applicable to social media in general.

Review Source: GetApp
 


February 2018

February 2018

Great tool for integrating all your social networks into one

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Integration of your social networks! Can be really useful mostly is you manage them mostly from your computer.

Pros

If you're using your computer mostly for social networking, this tool allows you to centralize most of them under one umbrella. It is easy to use and helps being more efficient.

Cons

Computers are not as much in use today for social networking (well for our office anyway); on a phone it seems less critical to use such a tool as the integration and notification make it all pretty easy. But otherwise I could not find anything wrong with the HootSuite.

Review Source: Capterra
 

James from Applause
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Great for tracking mentions from multiple sources in one location

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Great tool to see multiple brands/pages from different social media sources all under one roof. I used HootSuite in two capacities... one was to monitor 8-10 brands across 3 platforms and HootSuite allowed me to organize tabs and pages to my liking which made for a really efficient process instead of constantly logging in and out of each site individually. My other use includes monitoring just one brand across 3 platforms and naturally this is even easier. I do not use it to post or create but rather just monitor mentions and respond accordingly if seen fit.

Cons

The biggest con is a limitation not of HootSuite's but of Facebook. I was really hoping to have more control and search capabilities with FaceBook to conduct some research but it seems these capabilities are not shared with the general public and therefore HootSuite has no such options. Again, not a con of HootSuite but rather something on my wishlist that seems unavailable.

Review Source: GetApp
 

Gia from Gia Maxwell Management Consulting, LLC

February 2018

February 2018

Glitchy, outdated, but good basic social media tool for beginners.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great tool for beginners.
Reporting features are great.
Easy to use and navigate.
Latest ability/feature to post to Instagram is a win for Hootsuite.

Cons

Very glitchy
Outdated interface
Limited ways to view all scheduled posts
Not very reliable as there have been times when scheduled posts for clients have not gone out.
Confusing plans and method to bring other team members onboard.

Review Source: Capterra
 

mohsin from NexTec Group
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Best Platform to manage my social media pages

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time saving as I don't have to post on different social media accounts. I manage my clent's accounts also so it's vert easy way to handle all the social media pages

Pros

Hootsuite can allow upto 3 social media platform free, I can post a picture, video or link and share on Hootsuite and schedule it's time, Hootsuite will post to all my pages which I've added on Hootsuite. analytics and preview of Hootsuite is so impressive and streams make it look amazing. Now I don't have to waste time posting same thing on all my different social media platforms like facebook, twitter and Instagram. I can post on hootsuite and it will post on all platforms.

Cons

Price is little high for adding more than 3 accounts. Layout is difficult to understand for the new users but it's amazing

Review Source: Capterra
 


February 2018

February 2018

Great support team, a bit clunky

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Lots of functionality and utility. Scheduling tool is industry-leading & is essentially the only scheduler with automatic posts to Instagram.

Cons

User interface is sub-optimal compared to alternatives like Later. This means there's a definite learning curve when implementing in your organization.

Review Source: Capterra
 


February 2018

February 2018

Free version gets the job done

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

For what I need for my job, Hootsuite is a great free option. I am able to schedule tweets with ease and add photos using the chrome plugin. The plugin itself has been a lifesaver!

Cons

The home page is cluttered... I find myself overwhelmed trying to learn about more of the functions because there is so much going on.

Review Source: GetApp
 

Chai from Chai Landau

February 2018

February 2018

HootSuite does it all! Convenient dashboard for all social media needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really enjoy how much time I save by managing all social media from one convenient location. Definitely a game changer and super helpful with time management. Tons of features and scheduling options.

Review Source: Capterra
 

Tarah from Heartwork

February 2018

February 2018

So so

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Ease of social media posts

Pros

I like being able to schedule out posts. I like being able to simplify my workflow by using the same posts for IG, TW, and FB.

Cons

I don't have any major complaints but I feel like overall, it could be a stronger software. I dislike that I still have to log into Insta to post my posts even after they are scheduled out. I think that's and Insta thing, but I still find it annoying and not ideal.

Review Source: Capterra
 

Graham from Programmed Facility Management

February 2018

February 2018

Hootsuite is an exceptional software. Easy to use & makes light work of otherwise difficult tasks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Scheduling of social media posts saves massive amounts of time and makes the task so much easier.

Pros

Hootsuite has a number of integrations that make it even better and easy to use.
The dashboard is laid out really well and views are customisable how you want them.
The learning centre (Hootsuite Academy) is INCREDIBLE! There is no rock left unturned. Whether you want to learn more about social media and how to do it effectively, or you just want to learn how to use the Hootsuite dashboard properly, it's got your back.

Cons

The larger plans get expensive - to be expected I suppose.
Would be great to be able to combine the streams into Brands so that they weren't all on one page.

Review Source: Capterra
 

Jireh from Guardian Liberty Voice
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

This product makes Social Media a level playing field

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allowed me to help a client effectively get the word out about her new game app.

Pros

The best part about HS is the ability to schedule multiple posts, on several SM platforms at one time. It's a very hands Off approach to SM marketing and audience engagement.

Cons

The option to become a certified user is great, however, it was not the best timing for me, and it's a bit pricey unless you're seeking a way to get an immediate return on your investment.

Review Source: Capterra
 

Richard from BlueFrog Media Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

A powerful, if flawed, social media management tool.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It is an incredibly versatile tool, even when compared to its competitors, with integration to all major social media platforms.

Cons

It really looks and feels like they haven't updated the UX design ever since they first designed the tool.

Review Source: Capterra
 

Cortez from SCHR
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

HootSuite provides a simple user experience for managing multiple social streams at once.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The number of integrations available for HootSuite were amazingly helpful, particularly being one of the few platforms to allow management of Instagram.

Cons

While quite expansive, the analytics/reporting features are not very intuitive. Similarly, the team functioned proved to be quite cumbersome, defeating it's purpose as a way of increasing inefficiency.

Review Source: Capterra
 

Jason from Ricochet Fuel

February 2018

February 2018

Great bulk scheduler for social media

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software makes it very easy to post and monitor conversations on your social sites. Integrating HootSuite with your existing accounts is very easy.

Cons

They recently changed the number of scheduled posts you can have on a free account. Thirty is the maximum now.

Review Source: Capterra
 


February 2018

February 2018

Great scheduling tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

HootSuite was the first scheduling tool I used and it had more features than I imagined. I love that you can schedule the same post over multiple platforms and I love the tracking options.

Review Source: Capterra