Hootsuite Software


 

Hootsuite is a cloud-based reputation management and social-media solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Google+, LinkedIn, Facebook and Twitter. It lets users launch campaigns from a single dashboard.

Hootsuite offers various functionalities for measurement and reporting purposes, such as tools for team collaboration, audience engagement, analytics and account security. This solution is suitable for businesses of all sizes.

Hootsuite allows users to manage several contributors and share data and access rights without the sharing of passwords. Users can work with social streams, columns and tabs along with an option of selecting from various design themes.

In Hootsuite, messages can be delegated to the team and their progress can be monitored. Additionally, users can select the date and time that messages will be sent out. The use of brand and industry terms can be tracked to gather more intelligence and prepare analytics reports.

Hootsuite offers services on a monthly subscription basis that includes support via email and through online resources.

 

Hootsuite - Compose message
 
  • Hootsuite - Compose message
    Compose message
  • Hootsuite - Conversations
    Conversations
  • Hootsuite - Feed management
    Feed management
  • Hootsuite - Insights
    Insights
  • Hootsuite - Marketing
    Marketing
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

544 Reviews of Hootsuite

 

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Software Advice Reviews (45)
More Reviews (499)

Showing 1-20 of 45

Naveed from Technovert
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Good tool for handling Social Networks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good software, i would recommend it for managing various social media platforms

Pros

- The software is structured and very easy to use
- The analytics part is the best, gives a clear and distinct picture for decision-making process

Cons

- The support system is not quite up good.
Apart from that it is a good software and i did not face any such problems with it

Review Source
 
 

David from Hunter Vision
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Simply amazing!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Hootsuite is so great!! Social media is very important to my business, and this app allows me to stay connected to them all and saves me time!!

Cons

Can't think of any true cons. I love the ability to stay connected, and post on all platforms from one easy app!! Whats not to like!

Review Source
 
 

Joelle from American Baptist College
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Media Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This product helps manage all your social media marketing in one place. You can choose what posts are made on each platform. The best thing about it is you are able to schedule posts ahead of time, leaving the work to one day!

Cons

Sometimes it's hard to differentiate between your band, business, and personal profiles. It is also very time consuming.

Review Source
 
 

Audra from Totum
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Great Platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Have you heard of Totum? They're a social media marketing company. Check them out! https://www.socialtotum.com/

Pros

Hootsuite makes social media managing easy. Our social media marketing business has been handled through Hootsuite and has been a game changer.

Cons

Instagram can be finicky when trying to post through Hootsuite. If the picture is too big, it may not post to all the platforms chosen.

Review Source
 
 

Varun from Pereless Systems
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great social media tool for small business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We use the free version of Hootsuite for managing our company social media and we love it. We can control which postings go out when and to what platform. We log in about once a month and our socials stay current. Great tool for small marketing teams.

Cons

If you are looking to schedule out more than 30 posts a month, the software now limits you in the free plan. Other than that, it's very user friendly.

Review Source
 
 

Bethany from Beachside Vacation Rentals
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Good Tool for Scheduling Social Media Posts

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Since most social media scheduling tools offer either a free trial or a free plan I would encourage you to sign up and click around in a couple to see which one works best for you before making a decision.

Pros

Hootsuite has a lot of different features depending on what you want to use it for. I have mostly used it for scheduling social media posts and tracking streams on social media. The ability to track hashtags or topics through Hootsuite is fun and also very useful and one of the features I appreciate when I switch back to Hootsuite from Buffer, since I tend to go back and forth between the two. Like Buffer Hootsuite also has analytics, and Hootsuite also offers a variety of reports, which I did not notice being a part of Buffer. If you use their custom link shortener you can also track the popularity of various links through Hootsuite. In fact there are a lot of other features available in Hootsuite that I have not yet taken advantage of but which intrigue me, such as the ability to build contests and integrate other apps.

Cons

Personally I think the interface of Hootsuite is very easy to use, however it is not quite as streamlined and intuitive as Buffer. Moving from Buffer to Hootsuite the latter looks a little visually crowded, however I think that is mostly because of the additional features within Hootsuite. As a pure scheduling tool Buffer might be more user friendly.

Review Source
 
 

kalyn from Jericho Foundation
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Easy way to put your social media marketing in overdrive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We didn't effectively utilize the power of social media until we got this product! With the easy scheduling options across multiple sites, it makes it so easy to get the month scheduled in advanced.

Cons

Integration with Instagram is not very user-friendly yet. You can't directly schedule, you can only set reminders to post and it will often crop your photo incorrectly but this is a work in progress!

Review Source
 
 

Angela from ATS OnDemand
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Schedule social media posts ahead of time

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love using hootsuite to schedule out my social media posts. It's great for managing different platforms and the contents that's going out on them.

Cons

You are limited to 30 posting on the free version. This isn't a con but it used to be unlimited. Make sure you go back in every month or your pages will be empty.

Review Source
 
 

Morgan from ATS OnDemand
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great product for free marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's hard to mass publish a post because each social media requires a different format so pay special attention to that. In addition, we are limited to 30 posts, which isn't necessarily a problem but something to be aware of.

Pros

This product is great for out company with a small budget. We are able to manage what goes out on our three most important pages and we schedule it ahead of time. We've never had an issue with postings not going out. The software is very user friendly and easy to use.

Review Source
 
 

Brian from Austin Art Experience
Specialty: Advertising
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Hootsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a great tool, the only advantage to some other social media management tools would be user intuitive learning.

Pros

I am a huge fan of the price, the functionality offers everything allowed by any social media platforms api. It's a great all in one tool!
Functionality
Price
API

Cons

The only downside from HootSuite is if you're used to social media management tools aimed more at a singular platform or aimed more at consumers rather than businesses you might be overwhelmed at first!
Learning Curve

Review Source
 
 

Waseem from Freelance
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great software for social media scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

HootSuite is great at what it does but not without its flaws. It's UI is my major issue with it and I know I'm not alone in this regard.

Pros

- There's a FREE plan which will be fine for most users
- Integrates well with lot's of popular software

Cons

- The UI looks a bit messy and can definitely be improved, clean and clutter-free is the way to go
- It can be a bit pricey if you want some of the pro features

Review Source
 
 

Tyler from Apex Caring Services
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Hootsuite for social accounts

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If you are looking for one product from which you can manage most of your social accounts at the same time, look no further than Hootsuite.

Pros

It's easy to use, user friendly and has a mobile app to make it convenient to make social updates while on the go.

Cons

Some of the API for some social networks are not perfect and make you go to the actual social network to make the post.

Review Source
 
 

Jasmine from Jazskimo Creative
Specialty: Marketing Agency
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Social Media Manager Must Have

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love the ease of use and reporting of Hootsuite. Their support team is fantastic and there is lots of online learning on how to get the most out of this software

Pros

By allowing you to pre-schedule posts for Facebook, Twitter and Instagram from the same dashboard you save so much time and sanity!

Amazing analytic reporting functions

Excellent support

Free version available for one network

Cons

Cost betweeen versions is a big jump

Paying for additional analytics reporting modules can add up very quickly.

Review Source
 
 

Allison from Brown University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

Hootsuite helps you schedule posts on Twitter and Facebook.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

If you want a free social scheduler, Hootsuite is one of the best games in town.

Pros

Hootsuite has a free service that is particularly helpful for new social media marketers. You can schedule Twitter and Facebook posts for any time. It's a simple service but it will help you schedule your social activity and get your time back.

Cons

The biggest "con" for Hootsuite is their lack of Instagram integration. You can get a reminder to post to Instagram with the photo you'd like to use, but you can't actually schedule posts. I believe they are working on creating this integration, so hopefully it changes soon. I'd also say that unlike many other scheduling services, there's not a ton of information on the data received back into the system (i.e., how well your post does in terms of likes, reach, clicks, etc.)

Review Source
 
 

Lauren from Kat U. Realty
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Glitchy sometimes, but works

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Free account allows you to: schedule posts for up to 3 channels, (enough for most small businesses), watch up to 5 channels for easy content grabs and likes of other page's content. Scheduling view allows users to easily see what else has already been scheduled.

Cons

Can't upload videos. Sometimes the link previews don't actually work when the post goes live. Difficult to tag people in posts. When adding content, the screen usually refreshes itself in the middle of the process, which slows things down significantly. Free reporting is pretty useless when it comes to Facebook, which provides better insights through it's own app.

Review Source
 
 

Janet from Key Media & Marketing
Specialty: Marketing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

An easy-to-use scheduling and monitoring system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall, I have been using Hootsuite for about five years now and couldn't manage without it.

Pros

Very easy to use. Tabs allow me to work on different accounts and monitor hashtags for those accounts, without fear of getting them mixed up. I use this mostly as a hashtag engagement and scheduling tool.

Cons

A touch slow to respond at times. The reporting system could be improved especially the confusing points system.

Review Source
 
 

Derek from Pacdog
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Starting with Hootsuite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of multichannel posting. Schedualing is great. Easy to use and analytics feature is good. Link shortening is a great feature also and ability to look for keywords

Cons

Posting to Instagram is a big issue. Even though it gives you option to link up instagram it never seems to post on it vis hootsuite

Review Source
 
 

Michael from TJack Recruiting
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Social Media made easy!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Recommend to anyone utilizing social media for their company. Easy to use and helps efficiency!

Pros

If you are currently using multiple social media platforms, Facebook, Instagram, Twitter, etc than Hootsuite is for you. Social Media is slightly daunting especially if you are trying to have multiple accounts across different platforms. Hootsuite makes it easy to come up with my ideas and posts at the beginning of the week and schedule them all to release at various times throughout the week.

Review Source
 
 

Ashlie from Naturally Ashlie, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

A Classic that Needs an Update

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

They do offer additional training to learn to utilize more of the features, but the trainings are an extra fee.

Pros

Tons of functionality when it comes to managing social media accounts. Allowing for quick and easy social media management. Allows for response, post scheduling, and other features along with detail analytics.
Has content suggestions that you can put keywords in to find relevant shareable content without having to scour the internet.

Cons

VERY complex. There is definitely a large learning curve and even then it can be confusing . The UI is outdated and not easy to navigate. More than likely if you have Hootesuite and have not had formal training, you are not coming close to utilizing all that it has to offer.

Review Source
 
 

Alexis from Onex, inc.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Quick and easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love this so much is so convenient.. Some bugs they still need to fix but it's great. The dashboard is great and how you can monitor all socials on one page.

Cons

I hate that now you can only send out 30 scheduled socials.. My YouTube channel won't connect to hoot suite for some reason but all the other ones did

Review Source
 
 
 
Showing 1-20 of 499


April 2018

April 2018

Makes planning ahead easy and affordable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We had a campaign running that required a ridiculous number of timed tweets, and Hootsuite made my life easy. I scheduled all of our tweets nearly a month in advance and Hootsuite never once failed to post. It's easy to see what you have planned and when. We have multiple people working on our social media, and Hootsuite ensures we are all well-informed of what is being posted and when.

Cons

The only con I have about this is sometimes it feels like way too many click throughs are necessary to schedule a campaign. There is a lot of back and forth on the calendar that can be annoying, but overall not bad.

Sometimes with Facebook, if you're posting multiple photos, Hootsuite will make multiple identical posts with one photo at a time. I don't know if this is fixed or not because I don't want to risk trying it.

Review Source: Capterra
 

Ted from Independent

April 2018

April 2018

A must have tool for managing multiple social media accounts. Suggested content and timed posts.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Huge time saver.

Pros

With multiple clients social media management can be a tedious task. Hootsuite streamlines the process and allows you to make one post that goes to all your accounts and groups all at once..

Cons

Not much to complain about. I would like a little more access to stats without having to pay additional fees to view them.

Review Source: Capterra
 

Mindy from Mindy Iannelli, LLC

April 2018

April 2018

Excellent product - even on the free plan!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I save a lot of time with Hoostuite and it gives me peace of mind.

Pros

I have been using Hootsuite for a few years now. I am on a paid plan, as I have many social media accounts to manage, but I also have a couple of clients who use the free version and I am very impressed with what they are able to do on the free plan. The bulk upload took a bit to get used to how to create the spreadsheet properly, but it has been a lifesaver ever since!

I really like being able to interact with my Twitter accounts right in the Hootsuite dashboard. I have many lists set up on Twitter and Hootsuite makes it very easy for me to interact with them. The calendar view is helpful as I can easily move posts around if I have to.

Cons

I wish the free plan would allow for more social media posts to be scheduled at one time, as I like to plan out and schedule the bulk of my social media posts at the beginning of the month. The limit on scheduled posts has me using other services in conjunction with Hootsuite to get around this.

Review Source: Capterra
 

Melanie from Chat Agency

April 2018

April 2018

I find the software a bit complicated on some aspects. I can find a better platform for less.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that through the years the analytics section has improved a lot, building my own report can be very helpful.

Cons

The platform's interface is too busy, hectic and can be quite confusing at times. It's design can be complicated to navigate.

Review Source: Capterra
 

Heather from Camden

April 2018

April 2018

Very helpful social media program for posting on multiple platforms.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Honestly saves hours and hours a month. You can create a post and the new Beta allows you to see exactly what it will look like when it shows up on the multiple social platforms.

Review Source: Capterra
 

Beverley from Social Media With Beverley Theresa

April 2018

April 2018

Popular for a reason

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to bulk upload posts and schedule in posts individually.

Pros

Hootsuite is one of the most popular social media management tools and I get asked about it a lot from my clients. It connects to the relevant and popular social media platforms and scheduling is easy for most to implement. The calendar function is great as well, I like having a high-level overview of what's going out and when.

Cons

The one thing I would change about Hootsuite is their reporting. Paying a monthly fee should already include the advanced and more thorough reports, but instead you have to buy them. I also don't like the owly URL shortener or the fact that they will add a top banner to websites to promote themselves.

Review Source: Capterra
 

Leonel from Nonprofit Organization Management

April 2018

April 2018

Great social media management platform!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is the best social media management platform that I have ever tried. It saves you some time that you can spend in other tasks.

Cons

It's a very good software. I do not have anything bad to say about it. I did not face any problems .

Review Source: Capterra
 

Michelle from Nerd Out

April 2018

April 2018

Great to Get You Going on Social Media

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great to get you up and going with your social media. Liked that I could schedule posts and link in multiple social accounts. Their tutorial videos are also very helpful.

Cons

Didn't like that I couldn't repeat content that is evergreen. Had to reinput it. Became more work and found a better alternative to automate my social media.

Review Source: Capterra
 


April 2018

April 2018

I use HootSuite for social media management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it shows you all of your social sites in one clean home page. You can easily find what you're looking for without jumping through too many hoops.

Cons

I wish it would allow you to actually schedule all types of social media posts. I only schedule Twitter through this platform as Instagram and Facebook cause difficulty each time.

Review Source: Capterra
 

Amy from McKee Unlimited, LLC

April 2018

April 2018

I'm a small business owner and have personally used Hootsuite for more than 5 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've had Hootsuite for a very long time, and I like seeing everything in one spot. However, I think if I had to cut expenses it would be one of the first things to go. Not essential but helpful.

Pros

Hootsuite is a wonderful way to quickly view and engage across all of your social media accounts. It takes a minute to get used to the layout, but once you catch on, it is very user-friendly. The company is also always innovating, recently making it easier to post to Instagram via their platform.

Cons

I have had the most trouble using the platform for Instagram posts; but the most recent fix makes it less clunky. One issue that still seems to exist is you can't post more than one picture to a post/tweet, etc. using the platform as it will just duplicate the post/tweet instead of attaching 2 photos to the one post/tweet. That can be annoying.

Review Source: Capterra
 


April 2018

April 2018

Simple way to plan content

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Hootsuite is great for planning social media content in advance. It is nice that it allows for multiple groups or feeds in one account. It makes it much easier for a single person to push content to multiple pages, groups or social media accounts. It is easy to setup and is great that the interface can be customized to the users preferences. Also love that it offers a free trial, allowing users to decide if this is for them before buying. Also, the limited free plan has been incredibly useful in my personal side business, allowing me to post when is best for my followers regardless of if it is convenient for me.

Cons

Would love for some of the "team" features to be available for the single user package. We don't need multiple users in our business but would love to get our hands on the custom analytic reports and exports as well as the premium integration.

Review Source: Capterra
 

Bri from Freelance

April 2018

April 2018

Gets the job done

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's helpful to be able to have all social streams in one place and our team uses the approval feature a lot.

Cons

It's not entirely intuitive and can be clunky and slow, especially when compared with other options out there

Review Source: Capterra
 

Justin from Asset Campus Housing

April 2018

April 2018

Wonderful system, saves hours a month when running social media on different platforms.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Allows you to post on all of your social media at the same time, plus the new Beta allows you to see exactly how it will post on different sites so you can tweak it if necessary. The ability to schedule times makes it so convenient to get things posted even when you're busy!

Cons

Not a ton to dislike. It can become a little expensive when you start buying up into the business section, but for a small business or even personal it is very reasonable, or even free!

Review Source: Capterra
 

Merlin from DBooting

April 2018

April 2018

Time Saving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Hootsuite provides a platform where I can manage different social media accounts at the same time. Great job Hootsuit! It's a Time Saver for me!

Cons

As far as I have seen, there is nothing to be said as cons but it would be more easier and time saving if it has option to link some more accounts.

Review Source: Capterra
 

Tiffany from LA City

April 2018

April 2018

Easy tool to manage multiple social media accounts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and schedule similar posts across multiple social media platforms. Dashboard is very user friendly and is easy to navigate. The free version offers the very

Cons

What I like least are the fees to use the Pro version of the software. The free one only allows you to manage 3 basic social media platforms like Facebook and Twitter. It will cost you more to manage others.

Review Source: Capterra
 

Laura from The CorePoint
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

We were looking to progress to a social media management system for auto-posting and scheduling.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Nice to know you can schedule out posts on social media platforms and manage apps in one place. I think this is the next phase for all business to use some sort of social media scheduler / automater.

Cons

As someone who has never been trained in how to use a social media software I find it is a bit tricky to understand and ease of use is somewhat difficult.

Review Source: Capterra
 


April 2018

April 2018

So far so good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've worked in marketing for three very different companies and have used this software for each and every company: an entertainment company, a fashion PR firm, and now real estate. It is a very simple software and you pay based on how many social platforms you connect to it. I really like the dashboard feature that allows you to quickly interact with people you follow and it's great to not have 10 different windows with separate social platforms (ability to toggle through). The best feature is scheduling ahead of time for posts. Still haven't been able to perfect our instagram with the platform so we manually post for that but everything else works seamlessly!

Cons

The only con would be the lack of ability to post on Instagram. Instagram is booming for business and while Hootsuite allows you to connect to Instagram, it doesn't functionally post for us when we schedule posts ahead of time which can be difficult if we wish to post on the weekends automatically and not in the office.

Review Source: Capterra
 


April 2018

April 2018

Excellent Planning Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the ability to schedule out content - including pictures. It helps plan your social calendar and not have to post in real time.

Cons

Be careful when uploading pictures that you make sure it's posting correctly - and not as a link, it's a setting.

Review Source: Capterra
 

Stuart from Applebum Events

April 2018

April 2018

Great for managing multiple social media accounts from one place

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I use Hootsuite to manage the social media accounts for multiple events. Once we got it all set up and linked it's made social marketing so much easier and less time consuming. I like the auto scheduling feature that chooses the best time to post on each channel based on your following. I can sit down and schedule a whole week of posts in one week and then just forget about it.

Cons

I've often hit post instead of schedule which can be frustrating. Would be good to see some improvements to the user experience for this aspect of the platform.

Review Source: Capterra
 

Jonathan from 60 Minutes of Art Cares

April 2018

April 2018

Great for social Multitasking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

really enjoy that with hootsuite, it is easy for post across multiple platforms all in one place, additionally, I really enjoy that Push and scheduled notifications are easy to do as well.

Cons

one of the things that I was not a fan of was the inaccuracy in overall engagement with my platforms, additionally not being able to auto schedule over a period of time.

Review Source: Capterra