MailChimp Software


 

MailChimp is a web-based email marketing service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate followups and monitor campaign progress, among others.

With MailChimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. MailChimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

MailChimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

 

MailChimp - Dashboard
 
  • MailChimp - Dashboard
    Dashboard
  • MailChimp - Reports
    Reports
  • MailChimp - Customer profile
    Customer profile
  • MailChimp - Mobile app
    Mobile app
  • MailChimp - Campaign analysis
    Campaign analysis
  • MailChimp - Create newsletters
    Create newsletters
  • MailChimp - Automate workflows
    Automate workflows
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4,724 Reviews of MailChimp

 

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Software Advice Reviews (255)
More Reviews (4,469)

Showing 1-20 of 255

Sheryl from K08 Sounds
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Basic Email Campaigns Made Easy!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

This platform is great for email campaigns. There are pre-made templates that you can use or design your own! It's very quick to get set up and start working, and affordable! I definitely recommend this for small company email marketing!

Cons

I wish there was a little more customization available, as far as the design goes. I would like to see more options to upload a background, adjust measurements for logo, etc.

Review Source
 
 

Jose from Rivera Corp.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Best in class email marketing platform with integration to multiple CRM tools.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

All the functionalities you'd expect in an email marketing software. Seamless integration with all leading CRMs and multiple productivity tools. Easy authoring interface to create and modify email campaign from scratch, including multiple templates ready to use. The free option is more that enough for running powerful campaigns in a small customer base.

Cons

Haven't found a downside in this tool. I've used it frequently for a good time and have fulfilled my needs.

Review Source
 
 

Kathleen from Lourdes Health
Specialty: Healthcare / Medicine
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

You get what you pay for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is free, up to a reasonable size on the list. Seems to be used by a lot of larger companies, some that I thought would be using something else.

Cons

UI is horrible. I can't figure out where the overall list is, how to get it segmented, clumsy when integrating with LeadPages.

Review Source
 
 

Beckyjo from GB&C Properties
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Email marketing made easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I set weekly goals to learn different aspects of the program. There are lots of tutorials to help.

Pros

Mail Chimp is intuitive. The basics are very easy to learn. It is a much better way to send mass emails. The clients' names are kept private and you can monitor their interactions. It is also easy to determine which emails & subject lines are effective. The initial set up can be time consuming, but once it is done, your list will be clean and productive. I was up and running with the basics in under 2 hours. That includes importing and cleaning my email list, setting up templates and designing & sending my first email.

Cons

Some of the editing features can be complicated. It requires an investment of time to really use the features effectively.

Review Source
 
 

Sandip Suraj from PCFL
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Great and most convenient software to use for mass mailing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Very good product for marketing purpose

Pros

Multiple types of Templates available to use.
User Friendly
Also Allows user to design their own templates either using GUI or Codes

Cons

Bit of limitations when designing your own template.
User has to be professional programmer if user wants to design template using codes

Review Source
 
 

Jared from Mechanical or Industrial Engineering
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Easy Way to Get Started with Email Marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This service features plenty of templates and provides a simple editing platform for email marketing. If you're just getting started with your small business, this service is an excellent place to begin understanding the complexities of eMarketing.

Cons

Uploading an existing contact sheet could be better. Sometimes the software doesn't recognize the layout of your CSV files and require manual input to correct errors. Otherwise, there aren't a lot of negatives.

Review Source
 
 

Tyler from EKR
Specialty: Marketing Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Innovative Email and Automation Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Working in digital marketing I send a lot of email campaigns and consult on many others. MailChimp is usually my recommended choice depending on the needs of the campaign.

Pros

Easily design and implement email templates
Easily create and deploy email campaigns
Easily manage email lists
Drag and drop email templates
Continual innovation in current and new email and automation products
Customer reps respond quickly and efficiently

Cons

There are not many things I don't like about mail chimp. Their automation side used to be subpar to other available tools however this product continues to improve.

Review Source
 
 

Justin from JCS Communications SENC
Specialty: Public Sector
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Good standard for e-mail blasts!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The easiest platform to use for mass email campaigns by a longshot! Totally customizable and user-friendly. Being so easy it also makes it easy to train others in very little time, even if they have limited computer skills!

Cons

Auto-social media posts are kind of glitchy. They don’t automatically change the text of the post if you copy a campaign and change the subject line of the email. It’s annoying, but not a dealbreaker. JUST MAKE SURE YOU CHECK IT EVERY TIME!

Review Source
 
 

Amy from Xperitas
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

MailChimp has helped us deliver more effective messaging!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

MailChimp provides a good product at a reasonable price.

Pros

We have used MailChimp's analytics features to determine which communications are getting views and clicks. That is helping shape our strategy moving forward. In the upcoming fiscal year we will start using some additional features of the system to send more targeted follow up communications that will help us reach our most engaged audience members.

Cons

I wish MailChimp had features that would allow us to automate our follow up communications. I would like to be able to set up the series of emails and then have automatic system responses.

Review Source
 
 

Jenna from Executech Pros
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Affordable and Effective

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Our clients love the newsletters I put together every month. Mailchimp is so simple to use for creation, management, and tracking for mass emails.

Cons

I wish that sending follow-up emails and link clicks were a little easier to understand. The process for automation is quite old school. But overall great product, and super affordable!!!

Review Source
 
 

Jeel from PlexusMD
Specialty: Healthcare / Medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Easy way to send campaigns!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Very easy, convenient and efficient.

Pros

Firstly, it is so easy to set up, unlike many other mailing products. Secondly, there are so many other features that we can add to our campaigns which add a lot more to the emails. The reports and analysis are also very easy to understand, which is a very good point when it comes to sending mail campaigns.It also has a free trial for users to understand the features and can decide if they want to go ahead with the paid model or not.

Cons

One thing here is that the duplicate emails aren't recognized by mailchimp which can lead to a higher bounce rate. Otherwise, no issues so far!

Review Source
 
 

Steve from You Can Endure
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

MailChimp a Decent Alternative for Email Marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The email marketing field is increasingly crowded with competitors and it can be tough to find the right fit. MailChimp is one the more reliable and well liked options.

Pros

As far as ease-of-use, MailChimp has a basic dashboard that's easy to set up and navigate. For individuals and/or businesses that rely on email marketing, it's crucial to use a platform that doesn't trigger spam filters and has a high reputation score. MailChimp has a stellar performance record when it comes to both.

Cons

MailChimp can take some time to figure out if the user is coming from one of its competitors. New users will not have the same issues but there is a learning curve that can cause short delays.
The company is always looking to improve their product and in doing so has frequent updates to its product. For someone who finds comfort in routine functions, this can be frustrating to have to learn a new set up every few months.

Review Source
 
 

Amel from Casapiaui
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Email marketing gets easier with MailcChimp

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great email marketing tool, if have a business it's your best choice.

Pros

MailChim is quiet easy to use and gives a lot of options in it's free version.
With it you can schedule email to be sent to your mailing list, create various mailing lists, add notes for each contact you add on the software. And if you have an email list you can also import it from other platforms, wich helps so much.
Its use is very intuitive. Is a great too for business and costumers relationship.

Cons

There are too many steps to create an account on MailChimp, you even need to give an email address, wich is not ideal for small business or entrepreneurs that work from home.
And some settings can be a little annoying to set.

Review Source
 
 

Abigail from Luna Boutique
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Amazing Product for Business Owners

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Mailchimp allows me to reach all of my customers at one time. Once they subscribe to the email list, any email that I send out will go to all the subscribers.

Cons

I do not really have any complaints about this product. It is my go-to for communicating with all of my business followers.

Review Source
 
 

Sutra from Creative Travel & Events, LLC
Specialty: Hospitality / Travel
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Not the tool for marketing or promoting other businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to put together email marketing campaigns. Good to see who opened your emails, other than that, nothing else

Cons

If your business requires promotions of another company for ads or to promote a speaker for example, this is not the product for you. I was instructed to pull my emails by customer service when I used this product. Even after I explained my business, they were not supportive regardless if I had consent or not.

Review Source
 
 

Shekhar from KGI
Specialty: Pharmaceuticals
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

A must try Email marketing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In summary, this is a great tool for start-up's and small institutions as it gets the job done!

Pros

MailChimp is a great email marketing tool for sending email blasts and collecting stats. The best part is the easy-to-use feature and the affordable pricing plans which are great for small institutions as well. Continuous updates with additional features make this tool cool to work with!

Cons

MailChimp has one major drawback as the reports don't automatically refresh after emails have been sent. However, a manual reload option is available. Also, advanced features are available with higher plans.

Review Source
 
 

Jordan from Paradise Valley Spas
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Mailchimp is great for email marketing campaigns

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's easy to use for people who don't have any coding background and their email templates are mostly responsive.

Cons

Troubleshooting email responsiveness is not easy for non technical marketers. If you don't have basic html understanding, troubleshooting is difficult.

Review Source
 
 

Joey from Ventura Flight School
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

MailChimp.... Find out what your customers think!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Thanks for the customer support guys. You rock!

Pros

Easy way to get feedback from many costumers. Set up feedback campaigns and let the customers decide which platform to review you on.

Cons

Takes an hour or so to understand how setting up a campaign works. But they got your back as long as you ask questions.

Review Source
 
 

Toni from Event Extravaganza
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use and easy for me to personalize to my company's needs. Mail Chimp has been a big asset to my company

Cons

There was one moment that mail chimp did not notify me that my free trial had expired, therefore booting me out of my program. I wish they had notified.

Review Source
 
 

Tumal from Civil Solutions Assocaites.
Specialty: Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Low cost automated marketing platform for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its the perfect tool for email marketing for a small business. The big thing is ease of use, anybody with a good eye and handle of computers can come up with a neat marketing campaign. Also in terms of cost, for a small firms it's a great tool without hiring expensive marketing consultants

Cons

The biggest issue I had was customer support. Sometimes they are very responsive however I've had time where it was so hard to get hold of them

Review Source
 
 
 
Showing 1-20 of 4,469

Kellie from Nanny Industry Consultant

July 2018

July 2018

Great tool for those on a budget and just starting out

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Cost is great for those starting out and on a budget. Ability to add my own contacts to the database is pretty seamless.

Cons

Wish it had more templates to choose from for emails. I find myself using the same ones over and over again. Need more options and more industries represented.

Review Source: Capterra
 

Lauren from Information Technology and Services

July 2018

July 2018

Intuitive email software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is very easy for non-techy people to figure out. It's easy to add text and images and upload users. Advanced users will like the automated emails.

Cons

You can very quickly max out your free account level and need to pay. It can be a little confusing to figure out how the pay structure works,

Review Source: Capterra
 


July 2018

July 2018

I use this program to send a series of reports to the clients of the company where I work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros


What I like most is the ability to modify the design of the mail as well as the follow-up that is done once sent, checking the number of people who review it and click on the link that contains the report.

Cons

Recently they made some changes in the platform that make you more prone to make mistakes, for example by putting the name of the campaign and the title of the email. This makes the program less intuitive than before.

Review Source: Capterra
 

Kamela from Healthcare

July 2018

July 2018

Provides a faster experience in marketing products and services for our office.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to send out mass marketing/promotions for our services and see the feedback and activity.

Pros

It functions pretty well and keeps records of have many views in email promotions and activity. I like that it stores the past promotions in order to reuse email addresses.

Cons

Posting a new promo is initially difficult to walk through. To someone inexperienced in online promotions or marketing the listing takes a while to fine tune.

Review Source: Capterra
 

Alexandra from Elovation Design

July 2018

July 2018

The free version is a great resource to get you started. Paid can get pricey.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really great if you are just starting out with email marketing. One of the best UX experiences for people who are not accustomed to email marketing and email marketing software.

Pros

I like that Mailchimp offers a free version up to a certain amount of subscribers, making it a great tool for people or small business just getting started with email marketing and growing their list. It also plugs in seamlessly to a lot of web platforms like Squarespace, Shopify and Wordpress.

Cons

Once your list gets too big Mailchimp can get expensive especially if you start sending a lot of emails to 3k+ people. There are other platforms that have a monthly base line subscription instead of charging per send for size of list.

Review Source: Capterra
 

Isaac from IndiaNIC Infotech Limited
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Great software for small and medium businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is terrific software application that surpasses all other software applications in producing and importing newsletters.
The control panel is filled with statistics and you can see who is probably to open and connect with your items.

Cons

It has numerous combinations with various CMS however in some cases it is much better to utilize your very own control panel as you can get more out of it.

Review Source: Capterra
 

Joshua from Fun Fitness

July 2018

July 2018

Mailchimp is an effective tool for communication, but I have found easier platforms to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Mailchimp does allow you to be very creative in the types of emails that you can create to your customer base.

Cons

I found it somewhat difficult to use early on. This probably has more to do with my skills than the actual program, but for beginners, it certainly can take some time learning the ropes.

Review Source: Capterra
 

Aksa from Sygul Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Best tool I've ever used for E-mail automation!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Made my e-mail campaigns easier to manage!

Pros

- Simple UI
- Campaigns can be managed, tracked & edited easily
- Better opening rates
- Drag and drop builder
- Custom HTML can be included
- Reports & statistics are available

Cons

- Free version contains MailChimp logo in each mail
- Not good enough for cold e-mail outreach
- 90% mail end up in promotional tab
- Costly when compared with free alternatives like YAMM

Review Source: Capterra
 

Megan G from Design for Independent Living

July 2018

July 2018

There was a steep learning curve at the beginning but once I got into it, it made life easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Once I understood how to use it, setting things up was a breeze and the form templates helped me to build the emails I needed

Cons

Navigating it at first and not knowing where to start and what steps to follow. Maybe a beginners guide to email marketing would be of help!

Review Source: Capterra
 

Andrea Carolina from SITA
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Excellent for sending newsletters

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The company newsletter is now more user friendly, colorful and users like it. We make it standard in a fast way and it is possible to communicate the information in an effective way

Pros

It works well with large lists of contacts, usually going to the inbox without falling into spam. It is easy to use for shipping and to design the bulletins

Cons

in some environments it does not download images well and it is difficult to do it by GPO. But in online environments it works better.

Review Source: Capterra
 

Grace from Touched By Grace
Number of employees: 1 employee Employees number: 1 employee

July 2018

July 2018

Quite adequate for a free email service.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

It is economical.

Pros

It doesn't cost anything, it allows you to reach many customers or clients. It's dependable and a favourite of small businesses with sole-proprietors like therapists and coaches.

Cons

It isn't as professional looking as some other email services out there and doesn't have quite the reputation or success rate of delivery. The formatting and graphics insertion is a bit limited but is ok.

Review Source: Capterra
 


July 2018

July 2018

By far the easiest email automation software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

MailChimp makes email automation incredibly simple. The majority of features and triggers offered need no outside explanation or documentation and can be set up by someone with absolutely no knowledge of code.

Cons

The pricing model is generally inexpensive but can be somewhat confusing for people not familiar with email marketing. You could end up paying a lot of money for a system you hardly use simply due to not understanding their pricing structure.

Review Source: Capterra
 


July 2018

July 2018

Basic Email Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly. Easy to create custom designs or you can use some great pre-made templates. Contacts are easy to sort, and the price is absolutely a bargain.

Cons

Importing contacts can take some time, should be more seamless. Wish it could be integrated with CRM programs like SalesForce. Other than that, great product.

Review Source: Capterra
 

Sean from Tech Team Computer Support

July 2018

July 2018

A must have for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a must have for small businesses especially if they run off of Wordpress. The features are awesome and the ease of use makes it worth every penny.

Cons

Sometimes the emails do get messed up when being sent to the clients but it's a easy fix when you change some of the settings. (If you know how to do that)

Review Source: Capterra
 

Dana from InsureZero

July 2018

July 2018

Excellent for WordPress blog integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A great free email system(if you have up to 2000 contacts)

Pros

Easy to integrate it to WordPress website, I use this service for 4 websites and It's really easy to setup it

Cons

Poor customer support, it takes sometimes a couple of days to get a respond from there support team.

Review Source: Capterra
 

Kara from Refuge Clinic

July 2018

July 2018

Create professional looking emails that look and feel like our organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy way to send attractive, professional-looking, quality emails to a group.

Pros

I appreciate the pre-made templates that allow you to visualize what your email will look like before you even start. There are lots of customizable options for images, borders, shapes, etc. which allows us to create something that matches the culture of our brand.

Cons

This is minor, but visually the website itself seems dated. Colors and layout don't pop and attract the eye as a more modern layout/color scheme would.

Review Source: Capterra
 

Rose from BPPC LTD

July 2018

July 2018

Easy to use, especially for beginners!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Clean website, clear and easy to navigate your way around the site, and locate what you want with it's clear labels. Creates repots for you to follow the emails and track their progress.

Cons

Can take a while to load contacts, and create lists, but once this done it doesn't have to be done again.

Review Source: Capterra
 

Kishasha from Chicago Public Schools
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

I like to use Mail Chimp for sending mass communications to my parent group.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ability to send mass communications from a standard place that is not my personal or business email. I also like the templates that the program provides.

Cons

I sometimes have difficult time make updates to the templates. It could just be me and not the program itself.

Review Source: Capterra
 


July 2018

July 2018

Emails that people open!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Mail Chimp works a lot like MS Word or any other common word-processing software. The formatted results are amazing.

Cons

Moving graphics around takes some skill and took a while to learn. Once I did learn though...it felt pretty easy.

Review Source: Capterra
 


July 2018

July 2018

Automation and Email Marketing Software of Choice

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Free version available for starters. Most features of the paid version is available with the limitation being in the number of emails that you can send and the contacts. It is quite easy to use and I regularly use it. The basic reports that are available are also quite helpful.

Cons

Free version comes with only 30 days of email support. While this is generally a business strategy move, having a forever free option, if available, should also include some support mechanism, even if it is a delayed one. The paid versions can turn out to be quite expensive.

Review Source: GetApp