MediaHQ vs Textedly

RATING:

4.5

(25)

MediaHQ has 25 reviews and a rating of 4.48 / 5 stars vs Textedly which has 349 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (25)
4.5 (349)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 2, 2024
April 26, 2024
Pros/Cons
  • Pros

  • Compared to other tools in the market it's much more user friendly and more importantly the database is up-to-date. MediaHQ is continuously improving its features also which is great to see.
  • I like how easy it is to use as that is the most important factor to me in any online tool.
  • Cons

  • Sometimes I find some key journalists are missing or can be slow to update.
  • However, if I have indeed left a field blank (which I have accidentally done a few times), it looks as if the test email has been sent and I'm then left wondering why it hasn't arrived.
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  • Pros

  • You get alot of text messages in each bundle. It is a cost effective solution for a small organization like ours.
  • It's simple to use and a easy solution for mass text marketing. Great for keeping our guests and member up-to-date on events and sales.
  • Cons

  • The inability to export our lists. It's a feature that textedly needs to add with the way that campaigns are shaped today.
  • It is virtually impossible to cancel the service. You can never talk to anyone you are limited to the chat or email only for support.
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Pricing Range
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$
$
$
$
Product Demo
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3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos