Notifii Connect vs Smith.ai

RATING:

4.9

(54)

Notifii Connect has 54 reviews and a rating of 4.87 / 5 stars vs Smith.ai which has 30 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (54)
4.8 (30)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
5 / 5
Last Review Written
April 3, 2024
October 10, 2023
Pros/Cons
  • Pros

  • How easy it is to use and to access. Love that you can pre-generate templates and It shows who has opened and read the messages.
  • What I like about Notifii connect it is Easy to navigate.
  • Cons

  • No real cons, but setting up the intake of contacts was a little difficult.
  • Correcting spelling errors does not work well.
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  • Pros

  • The software is very user friendly and integrates well with our website.
  • The Smith.ai Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business.
  • Cons

  • The AI Robot that answers after-hours can get confused sometimes but it's only seldom when that happens.
  • Sometimes the reps don’t follow detailed instructions, this can cause us to lose clients.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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5 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos