Convert

RATING:

4.5

(14)

About Convert

Convert by ORI can help small & medium size enterprises accelerate their revenue. Consequently it can also lift marketing ROAS through humanized AI conversations at a large scale. The software also adds a self learning interaction system over customer touch-points that helps deliver instant and persistent communication for better customer engagement results. The solution is specifically made to help marketing and sales teams with their day to day tasks.

Convert Pricing

Contact vendor directly for pricing information .

Starting price: 

$500.00 per month

Free trial: 

Available

Free version: 

Not Available

Overview
Slide 1 of 2

Convert Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Convert

1 - 5 of 14 Reviews

User Profile

Jérôme

Verified reviewer

Internet, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Great product with proven added value

PROS

The chatbot integrates very well with our social messaging application, delivering a proven added value to the customer we worked with. It was also a pleasure to work with the Ori team!

CONS

Some ideas for the future would be looking at a more clicks, less code approach. But I guess that can be said of any technical product :)

Swapna

Telecommunications, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2021

Email Bot is being used for Speedy Customer Service

Good Experience and good team work

PROS

Quick to Train, Modify and implement. Ease of use and can quickly adapt to new scenarios getting identified as per changing market conditions and need.

CONS

Attachment and Screenshot reading restricted

Vendor Response

Hey Swapna, Thank you for the awesome review and feedback. We are glad our Email bot has helped provide speedy customer service. We are constantly working on improving our product and should have some new product updates for you soon! Thanks!

Replied December 2021

Nishant

Broadcast Media, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Too early to judge

PROS

Ease of implementation and excellent support from Program managers

CONS

Not too sure of NLP efficiency, which might get cleared post launch

Jay Bijay

Telecommunications, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Service Delivery at Email BOT

Good Speed, Timely & Quick resolution

PROS

Amazing Speed, Timely & Quick resolution for customer

CONS

Attachment & Screenshot cant read Email BOT

Vendor Response

Hey Jay, Thank you for the review and kind words. We are delighted that our Email bot has delivered results for you. We are always looking forward to improve our product and continue our work with you! Thank you!

Replied December 2021

Jerry

Automotive, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Great product,Great company

PROS

Good intent mapping based flow. Good project management and support.

CONS

We had to partner separately with whatsapp number service provider whereas other players do that in their scope.

Reason for choosing Convert

Better intent mapping based flow