Outreach vs Textedly

RATING:

4.4

(293)

Outreach has 293 reviews and a rating of 4.42 / 5 stars vs Textedly which has 349 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (293)
4.5 (349)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 12, 2024
April 26, 2024
Pros/Cons
  • Pros

  • With outreach we can see what sequences are performing the best, which email templates get the highest response, and even when the best time to send emails are.
  • Outreach is a fantastic tool that enables me and my colleagues to be much more productive in our sales outreach.
  • Cons

  • I have found though, that most of the time it is user error, but sometimes errors are not clear.
  • It’s hard to pinpoint something that is bad about the software. There have been minor outages which will last like half an hour but that’s literally it.
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  • Pros

  • You get alot of text messages in each bundle. It is a cost effective solution for a small organization like ours.
  • It's simple to use and a easy solution for mass text marketing. Great for keeping our guests and member up-to-date on events and sales.
  • Cons

  • The inability to export our lists. It's a feature that textedly needs to add with the way that campaigns are shaped today.
  • It is virtually impossible to cancel the service. You can never talk to anyone you are limited to the chat or email only for support.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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4 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos