Salesforce Marketing Cloud Account Engagement vs Emplifi Social Marketing Cloud

RATING:

4.1

(646)

Salesforce Marketing Cloud Account Engagement has 646 reviews and a rating of 4.14 / 5 stars vs Emplifi Social Marketing Cloud which has 38 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (646)
4.2 (38)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 15, 2024
March 9, 2022
Pros/Cons
  • Pros

  • Great email marketing, good for large scale drip campaigns. Very user friendly and has a huge range of customizable features.
  • I love its integrations with Salesforce, the ability to access from the Salesforce interface, and the ease of use.
  • Cons

  • That and they fact that the reporting and features in many ways have no flexibility make this software very frustrating for us.
  • There are even character limits on how much you can enter in one argument field.
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  • Pros

  • I usually use a socialbakers to make weekly reports. Socialbakers really helped me gather data and was also very useful for viewing good content for the week.
  • Data efficiency is also better and through it we can extract meaningful insights which helped my client and he really loved the overall report.
  • Cons

  • I don't like that there's a limit for time range.
  • Reports downloaded from SocialBakers are not the prettiest for sharing across various teams.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos