Raven Tools vs Really Simple Systems CRM

Raven Tools has 108 reviews and a rating of 4.43 / 5 vs Really Simple Systems CRM which has 287 reviews and a rating of 4.42 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.43 / 5 (108)

4.42 / 5 (287)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

December 1, 2019

December 22, 2020

Pros/Cons

  • Pros

  • Comprehensive and very user friendly, a lot of value for the money

  • I like the quick and easy reporting features. Love the big picture insights. Love the graphs and visual interface.

  • Cons

  • Rank tracking wasn't great and felt a little clunky compared to other rank tracking options. A few other tools did better jobs at providing specific data, but overall it's a good option.

  • Miss the old PDF reports, although the new ones are nice too

  • Pros

  • Great price and support. Easy to understand and use.

  • Easy to customise to suit our needs and the support is fantastic and prompt

  • Cons

  • Not really any cons and they appear to be developing all the time. The only real improvement woudl be to have more flexible licensing and the ability to speak to somebody more readily

  • Its very manual and doesn't really let you sort with your own parameters/create your own invoice numbers. I think that the search option could be made easier.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos