Very positive. Customer Support is really quick to respond with any feature or usecase questions. This was vital when i first launched SalesIntel.

Research on demand. If there are leads that you cannot find (which happens all the time), the research on demand functionality is game changing.

A very specific request. If we cannot enrich certain records, it would be nice if we could opt-in to have those records be researched on.

Love SalesIntel - would go nowhere else with all the tools on the market, they have the best support, functionality and response time, bar none.

The fact that what they said they did they actually did! They are a legit company with amazing features, support and response time. They have the best filtering system and they give you everything you need to understand and build out a profile for lead gen prospecting

Sometimes I have to wait for phone numbers to be verified they are not always readily available, however they do their best to find the info asap.

The Research On Demand service is very helpful. Turnaround times are quick and the SalesIntel team provides the requested information, often going above and beyond by including additional prospects to consider that fit within the industries and titles requested. They also import those contacts into SFDC, saving reps a further step.

Data was limited for many accounts. I found it difficult to find direct lines through the SalesIntel tool. This is an improvement area that SalesIntel is actively working on and has made good progress against. While the Research on Demand was helpful in offsetting the missing data in the system, I found it to be cumbersome to add that into my processes and wait for the turnaround.

Experience has been great with [sensitive content hidden]; proactively coordinating update meetings, sharing new features, and providing on the spot training & Q&A.

Ease of use, filters, saved searches, export to HubSpot

Sometimes it's hard to get the right active lead and phone number. Limiting exports to 500 contacts can get annoying when doing a large pull.

Support team is really great, always there to help whenever we need it. Sales team was also extremely helpful and thoughtful throughout the entire process. Data seems to be extremely accurate, so it has helped saved me time trying to hunt down people's emails or direct contacts.

Sometimes it doesn't have all contacts for a specific company, but when I request from the team to acquire additional contacts, they have always been extremely helpful.