SendJim

RATING:

4.5

Overview

About SendJim

Send Jim is an advanced direct mail software solution designed to streamline the direct mail process for businesses. By integrating seamlessly with CRM systems, Send Jim enables companies to automate direct mail campaigns triggered by specific events. For example, a simple action such as marking a job as complete can automatically trigger the sending of postcards to the neighbors associated with that address in the CRM. Moreover, Send Jim provides a range of sophisticated features including the ability to geofence specific neighborhoods or entire cities. This feature, coupled with demographic and property filters, empowers users to execute highly targeted direct mail campaigns with ease. With just a few clicks, users can create hyper-targeted mailings tailored to their...

SendJim Pricing

Pricing starts at $2.99 with the SendJim Basic Plan which gives users access to Every Door Direct Mail through SendJim with the ability to upgrade their account for low-rate targeted customer mailing, targeted prospect mailing, and CRM integration for automated mailings. Enterprise Plans are also available. All plans offered with no contracts.

Starting price:

$2.99 per month

Free trial:

Available

Free version:

Not Available

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SendJim Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SendJim

1 - 5 of 74 Reviews

Read All 79 Reviews

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2019

Best for postcards

Amazing

PROS

I love the sequences I can build and then just automate them to go out.

CONS

I really love this software, but maybe have more card options even though they have a ton to choose from.

Vendor Response

Hi! Thank you for leaving us a review! We always appreciate the feedback from users. We are happy to announce that SendJim now has fully editable postcards and a full-time graphic designer to help you create unique cards for your business. You can email us or open a chat on your SendJim dashboard to learn more.

Replied December 2021

Josh

Individual & Family Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2021

Send Jim is a GREAT tool!

Customer service is great! [SENSITIVE CONTENT] me like we've been friends for years. Shes great!

PROS

Very easy to send postcards, letters, goodies to specific addresses. For us, houses around our current customers.

CONS

It would be nice to have it cancel cards on existing customers homes.

Reason for choosing SendJim

Easy to use, a lot of home service companies use it.

Vendor Response

Thank you for your review, Josh! We're glad you're enjoying using the system to target your customers and their neighbors. We are looking into updating the API integration with CRMs where when someone becomes a customer, they are removed from Neighbor Mailing sequences or Radius Bombs. Just know, we can help you remove customers from those sequences manually or we can show your team how to manually remove those people from future mailings until the integrations have been updated.

Replied December 2021

Irmak

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2024

SendJim Review

Good and easy to use. Could improve on templates and their own crm to make it more user friendly.

PROS

It is cool to be able to ingrate the crm with our own crm which makes it a lot easier to use.

CONS

The quality- some cards are shifted and not printed good. Most of them are damaged during delivery.

Justin

Consumer Services, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2021

Justin's Review

It is great for picking up new customers when need. It's a feature where we know we are going to get "x" amount of calls on each order of postcards.

PROS

Setting up postcards to mail outautomatically It only takes a few minutes to upload and send out hundreds of postcards. Very easy to use. The radius bomb feature really helped get the business going when I first started out. Being able to send gifts to customers has been a game changer. It really makes you stand out and contribute to a great customer experience.

CONS

I would like to see more customization with sending gifts. It would be great to create your own greeting card. For example, upload a personal christmas picture to a card to send out to all of your customers. I would also like to be able to add on multiple gifts with 1 greeting card. For example, when sending out a christmas gift to a property management company, it would be great to send them multiple packs of brownies, cookies, etc with just one greeting card and in 1 order.

Reason for choosing SendJim

Josh was very convincing. Radius bomb, automated postcards, and relationship marketing.

Vendor Response

Justin, thank you for your feedback! We are currently working on a way to make greeting cards as customizable as the postcards and expanding our gifts selection. Hopefully, this will be launching soon. If you have any other feature requests, let us know!

Replied December 2021