# Siebel CRM Software Reviews, Demo & Pricing - 2026 > Review of Siebel CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/marketing/siebel-crm-profile --- [Home](https://www.softwareadvice.com/) / [MRM Software](https://www.softwareadvice.com/marketing/mrm-comparison/) / Siebel CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/siebel-crm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/siebel-crm-profile/alternatives/) # Siebel CRM 2026: Benefits, Features & Pricing Wondering if Siebel CRM is right for your organization? Our MRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Siebel CRM 4.1 [(51)](https://www.softwareadvice.com/marketing/siebel-crm-profile/reviews/) Pricing Pricing available upon request ### About Siebel CRM Siebel CRM is a marketing resource management software designed to help businesses in the finance, utilities, manufacturing, transportation and other sectors manage sales, marketing, inventory and finance. The platform enables administrators to manage leads based on segmented territories and forecast sales opportunities. Siebel CRM allows teams to track daily appointments and tasks and maintain relationships with partners, resellers, agents as well as brokers. Additionally, supervisors can plan, execute and handle email, web, events, and loyalty marketing programs. Pricing is available on request and support is extended via phone, email, knowledge base and live chat. Wondering if Siebel CRM is right for your organization? Our MRM Software selection experts can help you in 15 minutes or less. ## Siebel CRM User Interface ## Popular Siebel CRM Alternatives Main Product Siebel CRM 4.1 [(51)](https://www.softwareadvice.com/marketing/siebel-crm-profile/reviews/) Ratings Breakdown - 3.63Ease of use - 4.09Value for money - 3.94Customer support - 4.04Functionality Pricing Available upon request Get Price Alternative Product [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) 4.5 [(3518)](https://www.softwareadvice.com/project-management/smartsheet-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.35Value for money - 4.32Customer support - 4.35Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3016)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6060)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Marmind](https://www.softwareadvice.com/marketing/uppernetwork-profile/) 4.3 [(61)](https://www.softwareadvice.com/marketing/uppernetwork-profile/#reviews) Ratings Breakdown - 3.85Ease of use - 4.03Value for money - 4.43Customer support - 4.0Functionality Pricing Starting at €1200.00 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13591)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price ## Siebel CRM Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Siebel CRM Features - Popular features found in MRM Approval Workflow Brand Management Content Management Digital Asset Management Marketing Calendar ROI Tracking - More features of Siebel CRM Activity Planning Resource Management ## Siebel CRM User Reviews Overall Rating 4.1 Ratings Breakdown 5 39% 4 35% 3 18% 2 8% 1 0% Secondary Ratings Ease of Use 3.6 Value for money 4.1 Customer support 3.9 Functionality 4.0 Diogo T. Verified reviewer Telecommunications 10000+ employees Used weekly for more than 2 years Review source Reviewed July 2019 CRM platform for telecommunication services and manages 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It is a necessary platform for package management and future marketing projects. Very intuitive and easy to use. Settings in packages are quite simple, thanks to the layotu of the tool. Cons: Because it is a system that makes connections to many platforms, recurring interface errors occur. Read More SS SUJEET S. Information Technology and Services 5001-10000 employees Used daily for more than 2 years Review source Reviewed February 2018 Part of Siebel MRM Development / Implementation Team 4 Gained deep understanding of Organizations Marketing life cycle. Siebel MRM out of the box functionalities are good fit for most of the Organizations marketing process like Budget Management, Campaign Management, Event Management etc. It has key features like - Improve management with a common platform across brands and regions. Gain visibility into marketing spending and performance across the enterprise. Automate key marketing processes. Improve quality with best practice processes. Improve budgeting and planning with standardized processes and metrics. Optimize marketing investments with insight into past performance. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Ease of Usage for End Users - Offers unique interactive assistance called Help that helps speed user training, increase user adoption, and enforce best practice Efficient Project Management and Collaboration - Provides robust project management capabilities that help marketers ensure that tasks are captured and communicated to everyone who needs to see them and critical deadlines are met. Real-Time Financial Insight and Reporting - Empowers all users in the marketing organization to be more effective by providing near real-time visibility into marketing performance and spending status through integrated analytic dashboards and reports that are tailored to their specific business needs. Improved Budgeting and Expense Management - Prepare and manage budget requests across different levels of the marketing hierarchy, including organization, plan, brand or product line, industry, and geography Workflow-Driven Approvals and Activities - Using the application's approval workflow process, users can circulate, review, and approve important marketing items, including proposed marketing plans and tactics, budget requests, and marketing content Collaboration with Third Parties - provides a Partner Portal to help manage key partners and agencies collaborating in the overall marketing process Cons: Higher Upfront Cost On-premise systems are classified as CAPEX (Capital Expenditure) i.e. require large upfront purchase. On top of it perpetual maintenance costs to ensure support and functionality upgrades. Longer implementation times On-premise implementations take longer due to the time needed for complete installations on servers and each individual computer/laptop. Ongoing maintenance With an on premise system, you are responsible for maintaining server hardware and software, data backups, storage and disaster recovery. This can be an issue for smaller companies who have limited budgets and technical resources. Read More ED Erik D. Verified reviewer Writing and Editing 10000+ employees Used daily for more than 2 years Review source Reviewed September 2023 Siebel call center software 3 Siebel was a very good software for managing information in a call center when it was working, but that’s the key, when it was actually working. The software became unresponsive at way too many critical times. Ratings Breakdown 3 Ease of use 4 Customer support 3 Functionality Pros: The layout of the information. Files were easy to see what I needed right away without starting a sales call with long pauses to figure out what’s going on with the file. I actually worked with Siebel for 2 different companies over the years with different needs. So Siebel was able to be customized to each companies needs. One company we needed to run credit checks that could be done for that company, another company we had complex pricing structures since it was insurance Siebel could handle that. Cons: Too many times Siebel went down. I’m not a tech guy but working in Medicare related health insurance it was a running joke, nightmare, that the last week of the Medicare open enrollment Siebel would go down at least once if not multiple times. Reasons for switching to Siebel CRM Company decision they were using software they made themselves for the company but wanted something more versatile as they grew, very well could have been a new ownership thing as well as the change happened shortly after \[sensitive content hidden\] sold the company. Read More VR Verified Reviewer Financial Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed December 2022 Seibel Review 5 Ratings Breakdown 4 Ease of use 3 Customer support 5 Functionality Pros: The most thing I like in using sieble is that it's easy to use with minimum effort Cons: The seibel application can be improved with the reduction of the shortcuts and merging the features Read More VR Verified Reviewer Insurance 1001-5000 employees Used daily for more than 2 years Review source Reviewed December 2018 Experienced User 4 Overall it is a great product, one of the better CRM/MRM's that I have used. Ratings Breakdown 5 Ease of use 5 Functionality Pros: I have been using Siebel for the last 4 years in two different functions here at my job, and it is very flexible and can really help with managing customers. It's customized interface has allowed the company an opportunity to separate new business from old business which has ultimately increased retention. Cons: I am not 100% sure if it is the system or the connection, but sometimes the program freezes or clocks and becomes unresponsive. Read More VR Verified Reviewer Construction 501-1000 employees Used daily for more than 2 years Review source Reviewed February 2023 app telecommunication 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: this app is very important for many companies to make their business easy ways by Siebel as a basic system and CRM to make analysis for their business like sales and growth by every month Cons: no command on this app after using it so it's from the first app in the world Read More VR Verified Reviewer Computer Hardware 5001-10000 employees Used weekly for more than 2 years Review source Reviewed September 2019 Very complete and useful management tool 5 I really like how the learning curve of this tool take you to be highly analytics. When i started to use it, i felt it a little be confuse, you need to use a lot of your experience to find your way through the software. Once you learn how to use it, becomes really simple and you dont wanna stop using it. Ratings Breakdown 4 Ease of use 4 Functionality Pros: It is complete, you can track orders, place them, cancel them, do analysis and product tracking. Do not experience latencies of the tool often. You can use internet explorer and chrome Cons: While it is stable, if it feels slow at times. The interface is not very updated, in fact it has the same since I started using it and is not very friendly. When I try to make reports, I can make several attempts before it goes out due to errors. Reasons for switching to Siebel CRM Company decision Read More VR Verified Reviewer Telecommunications 10000+ employees Used daily for less than 2 years Review source Reviewed November 2022 using app for work 4 overall we can say it's good be it needs lots of actions to improve the app Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: we can say that the app can be counted as an easy to use app as you can check the lines ,solving issues and updating data throw this app Cons: it costs lots of money to have it as you find it usually be used by largest companies and it faces lots of issues like to be down for hours Read More VR Verified Reviewer Hospitality 5001-10000 employees Used daily for less than 2 years Review source Reviewed December 2018 Integration gone right 4 I use this daily, and will continue to use it. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Used this software during an integration, it's easy to learn which was key during this quick process. Buttons to functionality are great. Everything hyperlinked, takes you exactly where you need to go Cons: It just feels outdated, the graphics and what not seem old school and it could use some aesthetic. It also can run a little slow, but I would assume that is because it is web-based. Read More VR Verified Reviewer Information Technology and Services Self-Employed Used daily for more than 2 years Review source Reviewed August 2022 Siebel CRM Review 5 Help to improve the management of clientes, passive, actives and other tools. Excellente for finantial companys. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Excellent tool to manage clients, passive (savings and checking Accounts, Certificates of deposits ) , actives (loans, Credit Cards) , etc Cons: no complaints untill now, excellent tools Read More Showing 1 - 10 of 51 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/siebel-crm-profile/reviews/) ## Siebel CRM Popular Comparisons [Smartsheet vs Siebel CRM](https://www.softwareadvice.com/marketing/siebel-crm-profile/vs/smartsheet/)[Wrike vs Siebel CRM](https://www.softwareadvice.com/marketing/siebel-crm-profile/vs/wrike/)[monday.com vs Siebel CRM](https://www.softwareadvice.com/marketing/monday-com-profile/vs/siebel-crm/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/siebel-crm-profile/alternatives/) ## Other Top Recommended MRM Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3518) Recently recommended **3** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3016) Recently recommended **2** times [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6060) Recently recommended **0** times [Brandfolder](https://www.softwareadvice.com/digital-rights-management/brandfolder-profile/) **4.7** (449) Recently recommended **0** times Stuck Between Options? 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