About Sociality.io

Sociality.io is a cloud-based social media management solution that offers tools for content publishing, social media listening, competitor analysis, and social media reports generation.

The solution helps users plan content, track approvals and schedule posts on social media platforms. Simultaneous publishing is supported. Content can be designated as requiring approvals from specific team members, and changes to content are tracked. Social media managers can monitor brand perception using the sentiment analysis report functionality.

Sociality.io enables users to measure and compare brand performance using competitor analysis reports. Users can also schedule reports, measure the performance of content and download these reports as PowerPoint or as Ex...


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Supported Operating System(s):

Web browser (OS agnostic)

25 Reviews of Sociality.io

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(16)

16

4 stars

(6)

6

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 25 results

November 2020

Ahmet Cenkhan from 365 Derece

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

The Great Business Partner for Social Media Management

As a digital agency, we serve more than 180 channels of 20 different customers and Sociality is a great business partner manages to position itself every time, regardless of market and challenge.

Pros

Sociality is our operation centre for 4+ years, as a scalable and easy-to-use management hub. It offers the perfect ambient for ongoing keyword-based monitoring reports (as a product to reflect brands' digital reputation), a simple learning curve to get everyone onboard at the right time. They are very flexible according to the both brands' and agencies' needs.

Cons

It's always a bit peculiar to keep access keys (APIs) always connected and tied as a result of social media channels' unstable access key policies. Sociality is not immune to these kind of changes. Fortunately, they have a great team to overcome whatever the change was and always there for a quick response if anything with the APIs gone wrong.

Reasons for Choosing Sociality.io

- Scalability - Adjustable to different kinds of monitoring needs - Easy-to-use - Perfect customer services

July 2020

Levent from Bayramefendi Osmanlı Kahvecisi

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Comprehensive and safe

successful and detailed analysis of all conditions is very successful

Pros

it is very nice to see the real difference between us since we passed from another application, easy and practical detailed analysis screen for us thank you very successful team

Cons

Doesn't automatically share Instagram posts

Reasons for Switching to Sociality.io

the old product is not self-updating and the analysis section is limited and does not respond to each application.

November 2020

şeyda from Horizon Marketing Solutions

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

User experience

I can say the best social media reporting app I have used so far

Pros

I can access any data and this saves me time.

Cons

I can sometimes get a warning that the access key is invalid. I am not satisfied with this situation I hope it will get better soon

Reasons for Switching to Sociality.io

I couldn't access the data I wanted.

November 2018

Burak from Digital Partners

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

3.0

November 2018

My Experiences With Sociality

It helps me sharing the social media posts on time. So I don't have to do these manual.

Pros

When I face a problem I get help really quickly even though my problem is not always solved. However they do their best to help me with the problem. Other thing I like about this software is that it is very easy to use and get used to. When I first started to work as a social media specialist I used Sociality and it really went good for me to get used to it. I've been working with Sociality since 2016 and it has developed in years. With the latest update I could say it is much easier to work.

Cons

I sometimes have issues with notifications and it creates a problem when I'd like to share posts. This unfortunately happens regularly. So I always feel like I need to check if everything is fine. I also have issues with the reports sometimes. It might analyze my social media accounts' incorrect and I have to fix it myself.

April 2020

Orhun Mert from Apps Mobile

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Games

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Solves our problem

Pros

It is good that we can manage our social accounts on one page. Also, being able to schedule posts is a great feature. Detailed reports about our profiles, followers, etc. are also very helpful.

Cons

I know this is because of Instagram but we cannot post to Instagram via this product.

Reasons for Choosing Sociality.io

Because Sociality.io has a fair price over the others.