As a digital agency, we serve more than 180 channels of 20 different customers and Sociality is a great business partner manages to position itself every time, regardless of market and challenge.

Sociality is our operation centre for 4+ years, as a scalable and easy-to-use management hub. It offers the perfect ambient for ongoing keyword-based monitoring reports (as a product to reflect brands' digital reputation), a simple learning curve to get everyone onboard at the right time. They are very flexible according to the both brands' and agencies' needs.

It's always a bit peculiar to keep access keys (APIs) always connected and tied as a result of social media channels' unstable access key policies. Sociality is not immune to these kind of changes. Fortunately, they have a great team to overcome whatever the change was and always there for a quick response if anything with the APIs gone wrong.

successful and detailed analysis of all conditions is very successful

it is very nice to see the real difference between us since we passed from another application, easy and practical detailed analysis screen for us thank you very successful team

Doesn't automatically share Instagram posts

It helps me sharing the social media posts on time. So I don't have to do these manual.

When I face a problem I get help really quickly even though my problem is not always solved. However they do their best to help me with the problem. Other thing I like about this software is that it is very easy to use and get used to. When I first started to work as a social media specialist I used Sociality and it really went good for me to get used to it. I've been working with Sociality since 2016 and it has developed in years. With the latest update I could say it is much easier to work.

I sometimes have issues with notifications and it creates a problem when I'd like to share posts. This unfortunately happens regularly. So I always feel like I need to check if everything is fine. I also have issues with the reports sometimes. It might analyze my social media accounts' incorrect and I have to fix it myself.

It is good that we can manage our social accounts on one page. Also, being able to schedule posts is a great feature. Detailed reports about our profiles, followers, etc. are also very helpful.

I know this is because of Instagram but we cannot post to Instagram via this product.

What I like most about Sociality.io is the Report feature. It's easy to use and allows you to create reports in seconds. I also like the ability to schedule the reports and have them sent via email. I use this feature to review our monthly analytics for our company's Twitter, Linkedin, and Facebook accounts all in one place.

So far what I have liked least is the fact that the Reports are not showing data for my Facebook group or the stories I share on FB. I feel like this is a must and hope to see it added in a future update.