Sociality.io Software

4.29 / 5 (14)

About Sociality.io


Sociality.io is a cloud-based social media management solution that offers tools for content publishing, social media listening, competitor analysis, and social media reports generation.

The solution helps users plan content, track approvals and schedule posts on social media platforms. Simultaneous publishing is supported. Content can be designated as requiring approvals from specific team members, and changes to content are tracked. Social media managers can monitor brand perception using the sentiment analysis report functionality.

Sociality.io enables users to measure and compare brand performance using competitor analysis reports. Users can also schedule reports, measure the performance of content and download these reports as PowerPoint or as Excel files.

Sociality.io is available on a monthly or annual subscription basis and provides online support to customers. The solution is also available for iOS and Android devices.



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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of Sociality.io

Average User Ratings

Overall

4.29 / 5 stars

Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(6)

4 stars

(6)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-14 of 14 reviews

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November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Great Software and well educated Service

Sociality offer the opportunity to manage all your social media accounts and be interacting with the customers in real time, customer service is very helpful and really well trained, always able to offer you support and prompt solutions.

Pros

It's easy and practical to manage the social media accounts, able to be interacting with customers and followers at real time.

Service always has a proper answer to solve your issues.

Cons

So far my experience with the software it's good, only recommendation as there are so many users that manage the software it will be good to have information from who answer each message, etc.

November 2018

Burak from Digital Partners

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

3.0

November 2018

My Experiences With Sociality

It helps me sharing the social media posts on time. So I don't have to do these manual.

Pros

When I face a problem I get help really quickly even though my problem is not always solved. However they do their best to help me with the problem. Other thing I like about this software is that it is very easy to use and get used to. When I first started to work as a social media specialist I used Sociality and it really went good for me to get used to it. I've been working with Sociality since 2016 and it has developed in years. With the latest update I could say it is much easier to work.

Cons

I sometimes have issues with notifications and it creates a problem when I'd like to share posts. This unfortunately happens regularly. So I always feel like I need to check if everything is fine. I also have issues with the reports sometimes. It might analyze my social media accounts' incorrect and I have to fix it myself.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

User Friendly and Effective

Pros

It provides control mechanism within teams, advantage in time management and functionality

Cons

It answers to many issues of social media management.

December 2018

Yasin from Teşkilat Icom

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Thanks Socality.io

The team and the technical infrastructure are very good.

Pros

We like speech, listening and category features.

Cons

They can organize digital communication meetings.

December 2018

Rasim from Papillon Digital

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

Sociality 3.0

Pros

To manage a lot of social media networks on one platform.

Cons

It is not possible to export report with excel format.

November 2018

Yağmur from Pixelplus Interactive Agency

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2018

It's good but needs to be better

For our brands' point of need, it's efficient and useful, but not so easy to use. Even while we adding brands, we need to open all accounts and page on the next tab of used browser. They need to some little things to make the tool more user friendly.

Pros

When we need an opponents analysis, we can take data from several opponents. Also customer servise is fast and helpful about any problem we're facing.

Cons

Our brands' "Access Tokens" loose contact very often. We need to activate them to avoid loosing data.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

3.0

November 2018

very useful tool for team work

Sociality has been amazingly useful for my work. Where I work we do not have a permanent social media team, or one responsible person, but we work collectively, with everyone contributing with something. Sociality has proved a very useful tool to coordinate the work.

Pros

I absolutely love how they have always been available to respond our questions or request very quicky.

Cons

Currently the main limitation of sociality for me is not having auto-publish for Instagram posts.

December 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Great tool for social media reports!

It's making your job easier by its multifunctional structure that contains scheduling, reporting, moderation, monitoring.

Pros

I generally use Sociality.io to prepare social media reports. It has user friendly interface that makes easier to prepare social media reports. It is gathering our competitors data in useful graphics. It also helps me to find heavy users of my brands' on social media channels.

Cons

I couldn't get use to moderate comments and DM's via Socality.io. It can be about my habits, I am still using Facebook and Instagram panels for CRM.

November 2018

Efecan from Digital Partners

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

1.0

November 2018

Not bad not good

I have been using Sociality for 2 years. I have prepared too many presentations using by Sociality. Also i have planned and shared tons of content with it.

Pros

When we meet with Sociality, it was an amateur enterprise. I think that amateur sprit was the best part of Sociality. They solve too fast when we send our problem to them. While we using a version of Sociality, they have worked for a new version of it and they upgrade free our policy to new version.

Cons

There were some problem in report panel. Also sometimes the data is giving by Sociality is not similar with Facebook/Instagram/Twitter's data. I think they have to improve the report part.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Best in Price

As a digital strategist, it is very important to see every action and schedule in a single page makes my life and my teams easier.

Pros

Easy to use and customer services are on point all the time whenever i need them.

Cons

only con for me is not having a share photo option on linkedin due to linkedin partnership queue.

November 2018

Eser from Prosegur Alarm

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

i am very satisfied with the general sense of use

Together with the CRM team, we can manage all questions and complaints from the social media without any problems.

Pros

user experience and easy reporting! The software ise easy to use and to learn.

Cons

It would be great for us to be able to get historical data, especially on Twitter.

November 2018

mehmet from sesli harfler

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

New Media Analyst

Pros



user-friendly, customer support to give a fast return

Cons

monitoring muscle needs further development

November 2018

Dilay from Pixelplus

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money