About Sociality.io

Sociality.io is a cloud-based social media management solution that offers tools for content publishing, social media listening, competitor analysis, and social media reports generation.

The solution helps users plan content, track approvals and schedule posts on social media platforms. Simultaneous publishing is supported. Content can be designated as requiring approvals from specific team members, and changes to content are tracked. Social media managers can monitor brand perception using the sentiment analysis report functionality.

Sociality.io enables users to measure and compare brand performance using competitor analysis reports. Users can also schedule reports, measure the performance of content and download these reports as PowerPoint or as Ex...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of Sociality.io

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(6)

6

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

April 2020

Orhun Mert from Apps Mobile

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Games

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Solves our problem

Pros

It is good that we can manage our social accounts on one page. Also, being able to schedule posts is a great feature. Detailed reports about our profiles, followers, etc. are also very helpful.

Cons

I know this is because of Instagram but we cannot post to Instagram via this product.

Reasons for Choosing Sociality.io

Because Sociality.io has a fair price over the others.

December 2019

Didem from Düğün.com

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

I changed my job and brought Sociality.io with me

I've been using this panel for years. I always get a quick response when I have a technical problem here. I prefer sociality.io. because they care about customer satisfaction.

Pros

I'm not missing any mention about my brand. This is very important to me.

Cons

Still no automatic sharing for Instagram. But there's nothing Sociality.io can do for it. Instagram is guilty here :)

November 2018

Burak from Digital Partners

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

3.0

November 2018

My Experiences With Sociality

It helps me sharing the social media posts on time. So I don't have to do these manual.

Pros

When I face a problem I get help really quickly even though my problem is not always solved. However they do their best to help me with the problem. Other thing I like about this software is that it is very easy to use and get used to. When I first started to work as a social media specialist I used Sociality and it really went good for me to get used to it. I've been working with Sociality since 2016 and it has developed in years. With the latest update I could say it is much easier to work.

Cons

I sometimes have issues with notifications and it creates a problem when I'd like to share posts. This unfortunately happens regularly. So I always feel like I need to check if everything is fine. I also have issues with the reports sometimes. It might analyze my social media accounts' incorrect and I have to fix it myself.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Great Software and well educated Service

Sociality offer the opportunity to manage all your social media accounts and be interacting with the customers in real time, customer service is very helpful and really well trained, always able to offer you support and prompt solutions.

Pros

It's easy and practical to manage the social media accounts, able to be interacting with customers and followers at real time. Service always has a proper answer to solve your issues.

Cons

So far my experience with the software it's good, only recommendation as there are so many users that manage the software it will be good to have information from who answer each message, etc.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

User Friendly and Effective

Pros

It provides control mechanism within teams, advantage in time management and functionality

Cons

It answers to many issues of social media management.