# Meltwater Software Reviews, Demo & Pricing - 2026 > Review of Meltwater Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/marketing/sysomos-profile --- [Home](https://www.softwareadvice.com/) / [Social Media Analytics Tools Software](https://www.softwareadvice.com/marketing/social-media-analytics-tools-comparison/) / Meltwater Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/sysomos-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/sysomos-profile/alternatives/) # Meltwater 2026: Benefits, Features & Pricing Wondering if Meltwater is right for your organization? Our Social Media Analytics Tools Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Meltwater 4.0 [(96)](https://www.softwareadvice.com/marketing/sysomos-profile/reviews/) Pricing Pricing available upon request ### About Meltwater Meltwater is an online solution that provides media intelligence and social listening tools for enterprises. It offers real-time business insights to make better informed decisions. This software helps companies to measure, manage and magnify their reputation in a progressively linked world. It provides an access to the latest PR measurement tools that helps users quantify their PR influence. Social media analytics offer a clear picture of the user's brand and customer sentiments. Meltwater’s smart media contact database lets users connect with main media influencers, including bloggers, journalists and more. Create presentations for stakeholders and share insights with internal work groups through a shared dashboard. Users can monitor their competitor’s actions by tracking their high-ranking keywords, themes, trends and more in real time. It helps users make strategies accordingly and take their business to a next level. Meltwater additionally offers a product suite for executives that helps minimize risks by keeping them informed of all the concerns in their industry. Wondering if Meltwater is right for your organization? Our Social Media Analytics Tools Software selection experts can help you in 15 minutes or less. ## Meltwater User Interface ## Popular Meltwater Alternatives Main Product Meltwater 4.0 [(96)](https://www.softwareadvice.com/marketing/sysomos-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.39Value for money - 3.65Customer support - 3.97Functionality Pricing Available upon request Get Price Alternative Product [Brand24](https://www.softwareadvice.com/marketing/brand24-profile/) 4.7 [(254)](https://www.softwareadvice.com/marketing/brand24-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.51Value for money - 4.75Customer support - 4.42Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) 4.4 [(3797)](https://www.softwareadvice.com/collaboration/hootsuite-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.14Value for money - 4.18Customer support - 4.27Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Agorapulse](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/) 4.6 [(713)](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.36Value for money - 4.70Customer support - 4.26Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [YouScan](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/) 4.9 [(115)](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.64Value for money - 4.96Customer support - 4.73Functionality Pricing Starting at $499.00 per month Get Price Alternative Product [Lyfpit](https://www.softwareadvice.com/collaboration/lyfpit-profile/) 4.6 [(138)](https://www.softwareadvice.com/collaboration/lyfpit-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.59Value for money - 4.55Customer support - 4.57Functionality Pricing Starting at $9.00 per month Get Price ## Meltwater Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Essentials Pricing available upon request Plan includes: - 24/7 individualized training course access - For smaller teams Suite Pricing available upon request Plan includes: - Multiple solutions for cross-department impact - Integrated tools for simple navigation and reporting - Ability to scale - For small to big teams Enterprise Pricing available upon request Plan includes: - Custom suite of solutions - Managed and Premium Services for all customer use cases - Unified comprehensive datasets - Integrated solutions for all stakeholders - For global organizations with unified pricing and contracting Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Meltwater Features - Popular features found in Social Media Analytics Tools Campaign Analytics Competitor Monitoring Customizable Reports Engagement Tracking Lead Attribution Multi-Channel Data Collection Post Scheduling - More features of Meltwater Access Controls/Permissions Activity Dashboard Ad hoc Reporting AI/Machine Learning Alerts/Notifications API Approval Process Control Article Author Database Audience Analytics Audience Engagement Audience Targeting Automated Publishing Automated Scheduling Behavior Analytics Benchmarking Brand Management Brand Tracking Calendar Management Campaign Management Campaign Planning Campaign Tracking Channel Management Clippings Management Collaboration Tools Commenting/Notes Communication Management Competitive Analysis Contact Database Contact Management Content Discovery Content Management Content Publishing Options Conversion Tracking Customer Engagement Customer Segmentation Customizable Fields Customizable Templates Customization Dashboard Dashboard Creation Data Import/Export Data Visualization Digital Asset Management Drag & Drop Dynamic Content Email Alerts Email Distribution Email Marketing Filtering Hashtag Tracking Impact Measurement Influencer Discovery Influencer Relationship Management Influencer Tracking Keyword Filtering Keyword Tracking KPI Monitoring Lead Generation List Management Marketing Automation Media Monitoring @mentions Mobile Alerts Monitoring Multi-Account Management Multi-Campaign Multi-Channel Attribution Multi-Channel Distribution Multi-Channel Management Multi-Channel Marketing Multi-Language Natural Language Processing Negative Feedback Management Performance Metrics Predictive Analytics Press Monitoring Press Release Builder Real-Time Analytics Real Time Comparisons Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting/Analytics Reporting & Statistics Reputation Management Response Management Review Monitoring ROI Tracking Scheduling Search/Filter Sentiment Analysis Social Listening Social Marketing Social Media Integration Social Media Monitoring Social Mentions Tracking Social Performance Management Tagging Template Management Third-Party Integration Third-Party Integrations Trend Analysis User Management Visual Analytics Website Analytics Website Monitoring Web Tracking Widgets Workflow Management ## Meltwater User Reviews Overall Rating 4.0 Ratings Breakdown 5 40% 4 35% 3 16% 2 2% 1 7% Secondary Ratings Ease of Use 4.0 Value for money 3.4 Customer support 3.7 Functionality 4.0 Rishikesh M. Verified reviewer Marketing and Advertising 1001-5000 employees Used daily for more than 2 years Review source Reviewed January 2026 Meltwater is useful for tracking media and social conversations at scale 5 Previously 4 Ratings Breakdown 5 Ease of use Previously 4 5 Value for money Previously 4 4 Customer support Previously 3 5 Functionality Pros: I have been using Meltwater regularly to track media coverage and social conversations for multiple brands. The media monitoring feature is very useful for tracking online news, articles & publications in one place. I also like how the dashboards can be customized based on brand or campaign needs. The tagging & filtering options help in sorting large volumes of data and make reporting easier. It saves a lot of manual effort when tracking brand visibility Cons: Sometimes setting up complex queries takes time and needs trial and error. The tool can also feel heavy when loading large dashboards or multiple searches at once Read More Marina C. Verified reviewer Internet 2-10 employees Used daily for free trial Review source Reviewed July 2023 The success of my digital marketing strategy. 4 My experience has been very good, this platform is very detailed and precise, and its control panel is very complete and easy to use. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like the social media analytics tools that allow me to monitor the online conversations that are impacting my brand and industry. Cons: It would be ideal to have a higher update speed to be able to make more agile decisions. Read More VR Verified Reviewer Non-Profit Organization Management 51-200 employees Used other for less than 2 years Review source Reviewed December 2018 Disingenuous business practices 1 Our organization is a client of Meltwater's and found the service was not benefiting us. The reports, stats and information provided were not beneficial. I indicated to the account specialist, I wasn't sure we would be renewing when they sent me a confirmation for renewal on October 26, 2018. Their only discussion was about getting me best prices. I did not sign the renewal confirmation. Our services were to end January 14, 2019. At no time did they mention automatic renewal or that I needed to send a formal notice of termination. On December 7th, in response to their many emails asking me to sign the renewal confirmation I advised them we would definitely not be renewing - 38 days before the services were to end. For the first time, they advised me we were automatically renewed and they would be sending us a bill. They said it was "preset" I asked for the contract and was shocked to see the termination terms aren't even listed on the main contract page - they are instead buried in a link, under topics such as spam. A link, of course, can be altered at any time. The contract document defines start and end dates, and makes no mention of automatic renewal. Your account reps make no mention of automatic renewal. I find this disingenuous. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing - it said our reach was over 200 billion - there are less than 8 billion people on the planet. Cons: It is redundant and doesn't deal with reality. Read More Linda R. Verified reviewer Higher Education 1001-5000 employees Used daily for less than 2 years Review source Reviewed November 2019 Robust Social Media Monitoring at a Price 5 We tend to use Meltwater in times of social media crises — and it cuts down on manual data compilation and creates easy-to-understand reports for all stakeholders. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Robust social monitoring capabilities, easy to set up, really great customer support, easily customizable, and easy to export reports. Cons: It's pricey, but with social media monitoring that is to be expected. In this realm, you get what you pay for, and Meltwater is worth the price because it just pulls in way more intel than any other solution available. Read More Kara I. Verified reviewer Higher Education 5001-10000 employees Used weekly for more than 2 years Review source Reviewed February 2019 Great Spreading the Word 5 Overall, Meltwater has been an easy tool to use to distribute information and also see the analytics of how it's being received, opened, clicked, etc. We also use the tool to create a Daily Digest of hits that mention our business in the media or on Twitter. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: This software is completely user friendly. It is easy to upload press releases and sent to various distribution lists. Cons: Sometimes there are glitches or issues where if there is a lot of traffic happening via Meltwater which makes your particular information experience a delay. Usually, Meltwater staff are able to identify log jams pretty quickly. Read More Martin M. Verified reviewer Marketing and Advertising 11-50 employees Used daily for less than 12 months Review source Reviewed September 2018 A Product in Development 3 Meltwater is providing excellent support and their media data and reporting seems to be very reliable. We have been able to use it to make some very productive media in-roads. The software seems to be underdeveloped but hopefully they will continue to add the features needed to make it a mainstream offering. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Meltwater is easy to use and their employees pay a lot of attention to you as a client. Especially in the set-up stages, they are very attentive and schedule their follow-up effectively. The basic tools are adequate and their data seems to be reliable. Cons: The platform for Meltwater seems to be very immature in terms of its development. It can send newsletters but you get almost NO functionality on analytics or member tracking. Like all other SaaS companies, everything is an add-on and it is not always easy to determine what you get for the price you are being quotes. The software simply feels rudimentary in design and immature in implementation. Read More Julie G. Verified reviewer Law Practice 201-500 employees Used monthly for more than 2 years Review source Reviewed November 2018 Meltwater does the trick 3 We continue to renew our contract with Meltwater, because, compared to competitors, the service is financially feasible. The interface upgrades have also kept us happy. Overall, Meltwater helps us distribute news effectively and that's exactly what its supposed to do. Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: Meltwater has made A LOT of improvements to their user interface recently. Building lists has gotten a lot eaiser and quicker. I'm able to quickly scan and select thousands of contacts. Cons: Meltwater's customer service leaves something to desire. In the four years that I've used the platform, my service rep has changed at least a half-dozen times. Each new person wants to connect to see how things are going, but most of the time they just try to sell us on something new. They are not concerned with understanding our business. Read More Courtney C. Verified reviewer Entertainment 1001-5000 employees Used weekly for less than 2 years Review source Reviewed August 2019 Easy Contact Lists 5 Great option for press release distribution. I like being able to create targeted media lists and scheduling releases. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like how easy it is to gather lists of relevant media in my area and field. Depending on who I want to target I am able to modify a list and make sure my release and information is reaching the right group of people. Cons: My only cons come from the other side of the software. I receive a fair number of releases that aren't relevant to what I cover. It isn't a software error, it is user error with people not knowing how to create their lists. Read More Deborah H. Verified reviewer Computer Software 51-200 employees Used daily for less than 12 months Review source Reviewed February 2019 Awesome PR and social media tracking 5 Ratings Breakdown 4 Ease of use 5 Functionality Pros: Used this to track client placements, as well as find contact details for reporters / editors. Easy to navigate, and our team could easily customize the specific dashboards. Cons: Definitely can need some training to get up and working. We had our account managers come in to train up the team. Read More Ana B. Verified reviewer Consumer Electronics 201-500 employees Used weekly for less than 2 years Review source Reviewed August 2022 Great article filtering for PR! 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Functionality Pros: The filtering of relevant articles is unmatched by competitors. Also able to track multiple brands in the same account. Cons: The report dashboard isn't as intuitive as I would like. There are lot of analytics that can be done but a bit difficult to set up exactly as I wanted the data to present. Read More Showing 1 - 10 of 96 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/sysomos-profile/reviews/) ## Meltwater Popular Comparisons [Brand24 vs Meltwater](https://www.softwareadvice.com/marketing/brand24-profile/vs/sysomos/)[Hootsuite vs Meltwater](https://www.softwareadvice.com/collaboration/hootsuite-profile/vs/sysomos/)[Agorapulse vs Meltwater](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/vs/sysomos/)[YouScan vs Meltwater](https://www.softwareadvice.com/marketing/sysomos-profile/vs/youscan/)[Lyfpit vs Meltwater](https://www.softwareadvice.com/collaboration/lyfpit-profile/vs/sysomos/)[Sprout Social vs Meltwater](https://www.softwareadvice.com/crm/sprout-social-profile/vs/sysomos/)[Infegy Atlas vs Meltwater](https://www.softwareadvice.com/market-research/infegy-atlas-profile/vs/sysomos/)[Sprinklr vs Meltwater](https://www.softwareadvice.com/customer-support/sprinklr-profile/vs/sysomos/)[Brandwatch vs Meltwater](https://www.softwareadvice.com/nlp/brandwatch-profile/vs/sysomos/)[Birdeye vs Meltwater](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/sysomos/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/sysomos-profile/alternatives/) ## Other Top Recommended Social Media Analytics Tools Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3009) Recently recommended **5** times [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) **4.2** (530) Recently recommended **4** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6234) Recently recommended **3** times [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6051) Recently recommended **0** times Stuck Between Options? 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