About Visitor Queue

Visitor Queue is a lead generation software that helps businesses identify names and contact details of website visitors using Google Analytics and IP reversal technology. The platform automatically captures details of customers showing interest in product and services, enabling sales teams to engage with prospective clients. 

Visitor Queue includes lead queues functionality, which allows organizations to classify and categorize leads using manual or automated filters. It offers a host of features such as real-time updates, social media links, users management, lead export, archiving, company search and more. Additionally, administrators can configure accounts and filters, automate lead assignment, hide leads and receive email notifications on hourly, da...


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Supported Operating System(s):

Web browser (OS agnostic)

62 Reviews of Visitor Queue

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(37)

37

4 stars

(24)

24

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 62 results

June 2018

Kerry from Keypak

Verified Reviewer

Company Size: 51-200 employees

Industry: Printing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

This is probably one of the best software applications I have ever deployed for marketing

You know who is visiting your website on a daily basis, what they looked at and for how long. Best of all their contact information is almost always included so you can reach out and close the sale!

Pros

It just works and works well. Easy to set up and use. The interface is simple and intuitive and the set up was one of the easiest I have ever done. I would highly recommend this software to anyone who is interested in knowing who is visiting your website, and who wouldn't?!

Cons

Nothing really not to like, its great! If one thing could be changed it would be the number of leads that are missing contact information. I know this is constantly being improved as the database grows and new technologies are implemented. Nothing to stop you from getting on board!

Response from Visitor Queue

Replied July 2018

Thanks a ton of the review Kerry! Love working with other Canadian companies and it's a been a pleasure working with Keypak.

December 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Easily Track Website Visitors

Have had great success using Visitor Queue and would recommend for anyone in the B2B space to check out

Pros

- Great warm leads for B2B companies - Easy to use - Easy to set up with Google Analytics Account - Gives you leads immediately - Has helped us to create some warm leads that have lead to business - Good to gauge companies that are visiting your website

Cons

- Wish it could tell you exactly who visited - Only tracks businesses who visit - Google analytics doesn't tract when a visitor hits site so it doesn't track time on one page sites

Response from Visitor Queue

Replied January 2020

Hi there, Great to hear that we've helped you generate some warm leads! We appreciate you using our product. I wish as much as you do that we could track individuals visiting a website but due to legal and technical limitations across the industry, it isn't possible. Maybe, one day we can dream that it is! Thanks for the positive review. Cheers, Nick - CEO @ Visitor Queue

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

October 2018

Good product, a little bit expensive

Pros

Good product, it helped me to come in contact with companies and institutions which are interested in my products

Cons

It's all little bit too expensive for young startups

Response from Visitor Queue

Replied January 2020

Hey there, Thanks for the review! We are happy you liked our product and was able to contact people who visited your website. We are always trying to add more features and abilities to make the most cost-effective product on the market. Ken McDonald | Marketing Manager

December 2019

Newaz from powerphrase

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2019

Helps you find who visited your site

Visitor Queue has provided us valuable info about companies visiting our site. Shows missing leads/sales on the table.

Pros

I love how it shows who's visiting our site, where they came from and what they did. Provides missing leads.

Cons

Sometimes it's not accurate. Not enough info about the visitor on the site and sometimes doesn't collect certain companies.

Response from Visitor Queue

Replied January 2020

Hi Newaz, Thanks for the feedback! We are happy to hear that you love the information we can provide you to help you generate more warm leads. We are always working on our product to serve our clients with more relevant information. Thanks, Ken - Marketing Manager | Visitor Queue

February 2019

Miguel from Ameba

Verified Reviewer

Company Size: 11-50 employees

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

"Fast onboarding and good data"

The onboarding was really easy and in no time you got relevant data to start your sales strategy. Besides, there is an easy way to customize your feed and create auto-assign rules that allow us to simplify the workflow to our sales team.

Pros

Warm leads or Marketing Qualified Leads detection is the one key problem we are tackling. There are some automatization aspects that could be improved but I have actually asked for those and they confirm those are on their roadmap.

Cons

I cannot think of much that I dislike though it could be nice to have a centralized dashboard with all the websites stats. I mean, this service has decreased significantly the amount of time we spend in GA and this one thing could do the rest.

Response from Visitor Queue

Replied January 2020

Hi Miguel, Thanks for the review! We are thrilled to hear you were able to sign up and get to using your custom filtered lead information to quickly. We are always working toward introducing new integrations and features to better serve our clients. Ken McDonald | Marketing Manager