Acquia DAM (Widen) vs Zoom Workplace

RATING:

4.4

(324)

Acquia DAM (Widen) has 324 reviews and a rating of 4.42 / 5 stars vs Zoom Workplace which has 13810 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (324)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 26, 2023
April 25, 2024
Pros/Cons
  • Pros

  • Our DAM houses all of the images we use in our catalogs and online. I love it's ability to organize and tag image in order to search for them with ease.
  • Ability to convert assets to other formats. Cost is based on space not users, which is helpful in a many-user environment.
  • Cons

  • Occasionally can be tricky to find things unless you have the exact product code or if you are looking for some lifestyle shoot imagery of a particular shoe.
  • Finding documentation seems to be difficult. Not sure if it the actual software or if it is the manner is which our company set it up.
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  • Pros

  • I like the Instant Meeting function the most. It is so easy to invite a colleague to join a meeting quickly, which really improves the efficiency.
  • I was very happy with the customer service we received as we were deciding to upgrade our account, and I love that I can use it on my phone but also as an app on my computer.
  • Cons

  • This could be very frustrating as some attendees are disruptive whether that is on purpose or not. This makes it very hard for some people to learn and to teach etc.
  • I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
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Pricing Range
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$
$
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$
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Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos