Overall, we are happy with the program compared to franconnect.

It gives a better way to mass email subscribed customers than using the CRM mass email. The free account is comparable with competitors like MailChimp.

Not a lot of customization so you are limited in some aspects.

As a result, I've had to build failsafes into my workflows that allow me to manually force folks into our out of weeks (ugh!).

I like it, its worked great for us and we plan on continuing using it. It is fantastic value for money and I would definitely recommend it to others.

It gives you the facility to integrate it with other applications easily. It has a good catalog of templates for easy to add content.

Easy to send bulk emails and reports about who are all received and seen mail is good. If they improve customer support it will be too good.

We're using workflows in Campaigns to send automated messages based on customer data, and have created quite the intricate web of workflows over the last year.

This entire platform is riddled with bugs, quirks, and errors that make your job so much harder. When things don't work, you normally assume you're doing it wrong with most software.

This saves me both time and money, two things I would love to have more of any day.

Great customer service, however, there are easier to use services currently.

What I like most is that it's not MailChimp. There is so much ease of use with the product that it makes it an easy go-to when I have to do a mailing.

Duplicating a workflow gets stuck and never duplicates. The bug required Zoho team to fix it on their side which took 3-5 business days.

I couldn't simply integrate Zoho Campaigns with Zoho CRM, which is unacceptable.

My role isn't creating the campaigns but I know sometimes there are errors that wrong emails get sent out. May be user error on our admin.

I am able to create beautiful campaigns with nice pictures that entice clients to want to book a vacation.

One of the best thing i like about zoho campagins is that it manage our email very simply and with that it aslo helps is email marketing too.

Good for small businesses and to start building lists.

Probably its best features are the social media integration and the customization of the templates as mobile friendly. Setting up a campaign is quite easy.

Easy to use, lot of tools available, customer service rocks.

The design features can be difficult to grasp at first.

Like M...chimp, only cheaper and very good (ZOHO ONE Suite).

Easy to use, integrations and the effective it is when sending email campaigns.

Yes I am using since late 2017 and day by day they are improving their features. Their customer support is amazing.

But where this app really stood out for me was their support team. Wow, I impressed by how much hand-holding their technician did for me to get my first campaign email out.

It provides the best pricing plans and in that pricing structure, you can also use other services of ZOHO.

It is really easy to use. I also love their self help section, they have really great, detailed video walkthroughs of almost every aspect of the tool.

It is easy to use and affordable. It has lots of starter templates and making your own from scratch is user friendly.

There are occasional times when the workflows fail to run properly, and this causes me MAJOR headaches.

I am using this almost last 8 month and i find it very useful for me because of easy Interface and friendly UI. It take minutes to send emails to my  customer and help to grow business.

The best part of this software is it lets you schedule multiple campaigns. It also allows you to clone campaigns and change minor details if you are sending a re-occurring campaign.

The strongest point is integration with Zoko CRM.

Also, it has a nice integration with Zoho Mail and the rest of the Zoho environment which really is a big bonus if already using that stack.

Have a perfect and nice dashboard, so you can manage the progress of your campaign. The price to the value reasonable compared with other similar services.

The reports features of Zoho Campaigns is awesome. It gives me any metric i need to refine my marketing outreach.

An amazing solution to handle email & sms marketing acatuvities. Very cost effective, they have very gold customer support based on different time zone.

With creativity, this tool is wonderful of marketing, customer engagement,etc.

Now all of those things are OK, because functionality is what matters the most, right. This would be true if the functionality of the platform actually worked as intended.

Integration with my business was very quick and easy to set up. Best Social Media Scheduling app of them all.

Easy to use love the calendar. Really helps to combine all our thoughts in once place.

Zoho Social is a good platform for providing a solution for multiple social media handle in one place. A feature I liked most is scheduling posts for many coming days without any hassle.

Inability to post more images in Instagram and other platforms.

You can schedule multi-page posts which is great. You can schedule videos, which is great.

The ease of use is the primary selling point of this app. As a new marketer, this app is intuitive, and I especially enjoy the ability to schedule posts in advance and monitor their performance.

I like the fact that it integrates into all the important social media app including Google business.

Sometimes the application would lag a bit or even glitch. I don't think that is a dealbreaker because most of the time they fixed the bugs or lag.

Zoho Social is a comprehensive platform for managing all social media activity in one place. I love the simplicity and effectiveness of the platform.

The best features that I like the most are the bulk scheduling and reports generating. Its a perfect app and does it so Professionally and easily.

And on top of everything it has got the best customer support ever encountered.

As a freelancer working on behalf of small & medium-sized charities /non-profits, this tool has been a blessing in helping to get their messages out and raise awareness.

The integration between all of Zoho's products is definitely a plus, however the user experience is easy to use and powerful with the products they present.

The only issue I am having is the inability to post multiple pictures to Instagram.

The best part about zoho is the easy of use, and the analytics that is shown about the health of the brand. Ui is probably the best and it is extremely price efficient.

Zoho as always provides excellent customer service and would always look after their customers. I am very much happy to be with Zoho.

The only thing I don't like is the inability to edit image to each post. I have to use a separate app for this.

Zoho is, so far, the leader. Their app is the most user friendly and robust with features.

I like that this software is easy to use not complicated like their competitors.

The ease of use and the additional platforms such as google my business, and price point. The smart scheduling is also a nice feature if unsure when to post.

Love the reports for each channel. Responsive customer service who listens to suggestions.

Zoho was very easy to adopt without guidance from their customer support. The calendar feature is an excellent tool for visualizing posts.

It also supports more channels than any other app in its price range and has many advanced features like analytics, calendar post scheduling, content re-posting, and more.

We feel secure and in charge with the amazing tools available on Zoho. Thank you for a wonderful experience.

Overall my experience with Zoho, has been quite good. The experience is streamlined, simple to get into, easy to read, and very helpful.

It is the most economical and effective platform for managing all social networks. It is working great with reliable services.

I have a great experience with Zoho Social. I am happy with the service and product, especially, and will continue to be a customer for years.

The resizing of images and the inability to do that automatically is a pain.

The approach is consumer-friendly and easy to understand. Best analytical reports and easy to share and keep a record of.

I absolutely love the pricing and the abilities this has for scheduling and planning my social media and campaigns.

Best of the best when it comes to social media management your overall accounts will be monitored from one Zoho account.

Compared to other products in this space, Zoho Social is much easier to use, has more robust features and is more cost effective. Integration with other Zoho products is seamless.

Uploading images is difficult with mobile application it get stuck and error messages pops up sometimes. Doesn't work on my old mobile.

The best part of this software is the bulk scheduler that has built in analytics that lets you know if your post will reach your top engagers.

It is serving for a long time and giving uncountable benefits. My experience is good because of its being a user friendly tool.

Zoho Social is a nice tools, it makes you save time, effort and energy. It is a brilliant idea to get all your accounts together and manage them.

I like the ease of set up and the post creator simplicity. It is good for scaling up when you want to schedule posts and track mentions, as it is affordable.

Euro

Zoho Campaigns is a cloud-based email marketing and SMS marketing software from Zoho's suite of applications.

This product enables businesses to reach out and engage with their customers by automating the marketing process, from the creation of custom email-based and SMS campaigns to maintaining and segregating lists for sending, automating, and analyzing emails and SMS.

Zoho Campaigns lets users create email campaigns using either pre-defined or customized templates. The system features mass mailing to lists, including the tracking and reporting of emails and SMS campaigns to improve audience engagement.

Zoho Campaigns provides integration with third-party applications like Sugar CRM, SurveyMonkey, GoToWebinar, etc. It also provides integration with in-house applications like Zoho CRM, Zoho Meeting, Zoho Survey, Bigin by Zoho CRM, etc. 

Users can share their campaigns on social media platforms. Zoho offers a forever free plan where 6000 emails can be sent to 2000 contacts. Other plans are Professional, Standard, and Pay-as-you-go pricing plans. Moreover, support is offered via phone, email, and live chat.

Now mix your marketing efforts with SMS and email marketing since Zoho Campaigns provides its own gateway for sending out SMS. Broaden your reach by sending short messages to your contacts. Zoho Campaigns' own gateway helps you send messages without even having any third-party integrations.

LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Email Monitoring

Customizable Reports

Activity Tracking

Customer Segmentation

Subscription Management

Drip Campaigns

Real Time Monitoring

Multi-Campaign

Geolocation

Customizable Fields

Campaign Scheduling

Template Management

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Lead Generation

Email Templates

Subscriber Management

Contact Management

Content Management

Lead Management

Email Marketing

Mobile Access

List Management

Real-Time Data

Channel Management

Click Tracking

Whitelisting/Blacklisting

Landing Pages/Web Forms

Social Media Integration

Workflow Management

Email Management

Dynamic Content

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Customizable Templates

WYSIWYG Editor

Image Library

Response Management

Web Forms

Mobile-Optimized Email

Spam Blocker

Reporting/Analytics

Contact Database

Mailing List Management

Campaign Analytics

Customizable Forms

Drag & Drop

Social Promotion

Autoresponders

Third-Party Integrations

Campaign Management

Event Marketing

Data Synchronization

Calendar/Reminder System

Customer Database

Calendar Management

Segmentation

Calendar Sync

Batch Processing

Search/Filter

Scheduling

Location Tracking

Marketing Calendar

Multi-Channel Communication

Marketing Automation

Customizable CTAs

Customization

SMS Marketing

Real-Time Notifications

Shortcodes

Automated Responses

Mass Texting

SMS Messaging

Mobile Coupons

Message Personalization

Reminders

Interaction Tracking

Scheduled Messaging

Multiple User Accounts

Communication Management

Customer History

Post Scheduling

Enjoy a free plan for sending 6000 emails to 2000 contacts per month.
Choose a standard monthly subscription that starts from $4 or a professional plan of $6 per month. Both these plans are available on a yearly basis as well for $3 and $4.5, respectively. You can also buy credits and send email campaigns without a monthly or annual subscription.
Moreover, if you need custom plans or require sending 100,000 emails/contacts per month, you will receive a quote based on your business requirement.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Zoho Campaigns

In Person

Live Online

Webinars

Documentation

Videos

Zoho Social is a holistic social media management tool that lets you effortlessly expand and grow your social media presence from one platform. Zoho Social supports major social media platforms such as Facebook, Instagram, Twitter, LinkedIn, Pinterest, GMB (Google My Business), and TikTok (not available for India due to the ongoing regulatory restrictions on the platform). Zoho Social's major features include scheduling, monitoring, collaboration, and analytics. Below is a brief overview of what each of the features covers:

1) Scheduling
Schedule, preview, and reschedule posts with Zoho Social. Schedule multiple posts in one go with bulk scheduling or plan your content mix with the content calendar feature and save time. Zoho Social makes rescheduling hassle free; all you need to do is drag and drop.

2) Monitor
Stay on top of every mention or discussion around your brand using the Social Monitor feature. It lets you create specific listening columns for hashtags, mentions, and more to help you track who has engaged with your brand from live streams and respond directly to messages.
 
3) Collaborate
Coordinating between teams for your social media marketing activities is the most significant practice a business or agency should prioritize. With Zoho Social, you can define workflows to manage content drafts, assign roles to ensure responsible team members are involved whenever required, and initiate team discussions to stay on track with your brand's social media marketing plans.
 
4) Analytics
With Zoho Social's powerful analytics feature, you can have a clear understanding of how your brand is performing on social media. You can also get channel-specific insights to help you drill down important data such as demographics. You can view stats, get metrics, generate customized reports, and schedule automated reports at a desired frequency. 

Zoho Social Agency version
           
Zoho Social also comes with an Agency plan that is built around specific agency requirements to help manage social media profiles for client needs. Here are some feature highlights:

1) A unique dashboard that lets you see all your clients' social media accounts in one place.
2) Manage multiple clients as brands.
3) Invite teams to collaborate and work together. You can also add clients to discussions to ensure they are always informed.
4) Schedule posts with the help of a content calendar and SmartQ. Zoho Social's SmartQ is of a standout feature that predicts the best time for you to post.
5) Monitor activity and view who has engaged with your brand. You can also research trends.
6) View and generate custom reports by choosing metrics that matter for your brand.
 
Integration

The feasibility to integrate multiple products with Zoho Social eases the burden of shifting across for other activities. Zoho Social enables you to integrate with Zoho CRM, making it easy to coordinate between your sales and marketing teams. You can also integrate with Zoho Desk to stay in sync with customer support. Along with these integrations, you can also integrate with Canva to easily design graphics.


Multi-Channel Management

Mobile Alerts

Brand Tracking

Real-Time Monitoring

Multi-Account Management

Sentiment Analysis

Automated Publishing

Collaboration Tools

FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin.
 
Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features.
 
PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more.
 
AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more.
 
AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels)
5 team members, and all Agency features.

Zoho Campaigns vs Zoho Social

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